Shopping Centres – Boon or Bane

Devangshu Dutta

March 13, 2008

Many people I know treat shopping centres or malls as a new phenomenon, a progressive development of recent times or a modern blot on the traditional cityscape (depending on your point of view). However, Grand Bazaar (Istanbul, Turkey) is the earliest known mall, with the original structures built in 1464, with additions and embellishments later. In India, if one were to include open arcades, Chandni Chowk in Delhi is reported to have opened around 1650, with its speciality shopping streets. (Of course, more traditional bazaars have been around many thousands of years around the world.) But even if one were…

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The Non-Globalization of Retail

Devangshu Dutta

March 10, 2008

In a blog-post a few days ago, I'd expressed my long-held view that retail is not an easily globalized business. (Retail models are not global, and global certainly not inevitable) Local nuances have a big part to play in the success of a retail business - they could be related to the customer, products, packaging, pricing, customer service norms, government regulation, or anything else from the hundreds of local flavours that retail success hinges on. An example that I often use is that of Asda in the UK. When Wal-Mart bought Asda back in the late-1990s, there were cries of doom…

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The Profession of Social Entrepreneurship

Sharmila Katre

March 5, 2008

"Social entrepreneurs are not content just to give a fish or teach how to fish. They will not rest until they have revolutionized the fishing industry." - Bill Drayton, CEO, chair and founder of Ashoka, a global nonprofit organization devoted to developing the profession of social entrepreneurship One of the exciting by-products of the increased awareness and practice of corporate social responsibility has been the emergence and growth of social entrepreneurship as a serious social and ‘business' trend in the last two decades. The potential of successfully marrying the competencies of business generating sources and markets, with solutions to social…

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Modernizing Retail – An Alternative View

Devangshu Dutta

March 4, 2008

Picture an upper-middle class consumer out shopping groceries in a large, air-conditioned hypermarket after catching the new movie at the mall. Global best-practice is the standard here. The aisles are wide enough to allow two shopping-carts to pass each other comfortably, and are organized according to product categories. The shelves are neatly ticketed, and the products equipped with bar-codes to allow for quick checkout. The emphasis is clearly on convenience. But (surprise!) the store has apparently underestimated the demand for the conveniently pre-cut and packaged vegetables. The loose vegetables are going untouched, while the pre-cut packs are almost sold out.…

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The Politics of Organized Retail

Devangshu Dutta

March 4, 2008

Recently there was some discussion online about the so-called "politics of organized retailing" in India (on Retailwire). I believe these are no different from the politics of anything else. There are interest-groups and pressure-groups with different objectives, who pull-and-push economic and regulatory policy with varying degrees of success. In that, India is no different from any other country, whether the US or China. After China began opening up its economy in 1979, it took more than a decade for it to begin allowing foreign retailers to enter the market, and it was not before domestic retailers were given time to…

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