Specialty quick-commerce bets on curation, not just rapid delivery

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July 13, 2026

Sowmya Ramasubramanian, Vaeshnavi Kasthuril (MINT)

Bengaluru, 13 July 2026

India’s vertical quick-commerce startups across categories like baby care, medicines and fashion, backed by venture capital heavyweights, are beginning to redefine what “quick” means.

For some, the race is no longer about cutting delivery times by a few more minutes. Instead, founders are increasingly talking about better assortment, sharper curation, stronger supply chains and healthier unit economics as the factors that will decide whether the model survives.

Baby care platform Ozi, backed by Blume Ventures and RTP Global, has settled on a roughly 60-minute delivery promise. Founder Amit Sah told Mint the company would rather optimise for “quality selection” than chase ultra-fast deliveries, arguing that customers today are looking for reliable availability and curated choices rather than insisting on receiving products in 10 minutes.

Lightspeed-backed fashion startup Slikk is pursuing a similar path. Founder Akshay Gulati said the company’s focus since inception has been building a wide catalogue rather than aggressively acquiring users.

The shift comes as the sector enters a more pragmatic phase. Quick fashion startup Blip shut down within a year of launch last June, while rival Klydo has recently pivoted its business model, raising questions about the viability of firms in every category.

The crop of vertical quick commerce startups—focused on rapid delivery within a single, specific product category—has largely emerged over the past two years, inspired by the explosive growth of grocery-focused pioneers such as Blinkit, Swiggy Instamart and IPO-bound Zepto, which have accustomed consumers to receiving groceries and everyday essentials within minutes.

Other prominent startups include Plazza for quick delivery of medicines, Instafix for mobile repairs within minutes, and Dazzl for at-home salon services.

Kalaari Capital noted in its 2025 report that quick commerce had already captured about two-thirds of online grocery orders and around 10% of India’s overall e-retail spending in 2024, transforming consumer behaviour and building the infrastructure for specialised vertical players to emerge.

“Speed was never a real moat but became a hygiene factor once every significant player could promise 10-30 minute delivery,” said Devangshu Dutta, founder and chief executive of consultancy Third Eyesight. “Assortment depth, availability, trust, and sustained price-value have been, and will remain, the true differentiation levers. For categories such as medicines and baby products, credibility and compliance outweigh saved minutes, apart from urgent purchases.”

“Unit economics can become healthier only where there’s a clear reason for frequent and repeated purchases. Groceries and medicines are repeat, low consideration categories, while fashion is high consideration, driven by fit, styling and browsing. The best quick commerce categories have low or no returns and high order frequency, whereas rapid fashion delivery faces high return rates due to product mismatch against customer expectations (sizing, fit, fabric and colour),” Dutta said.

Different categories, different playbooks

While fashion startups are investing heavily in discovery and inventory refreshes, Ozi believes the opportunity in baby care lies in curation and premiumisation.

Sah said each sub-category within baby care presents a different operational challenge. Consumables require deep availability of long-tail brands, while fashion depends on filtering products for quality rather than listing everything available. Ozi, which delivers wipes, diapers, and baby food, deliberately curates brands instead of maximising assortment, targeting parents willing to pay slightly more for trusted products.

“The customer behaviour has shifted from discovery first to search first,” Sah said, adding that shoppers today are not necessarily looking for ultra-fast delivery, but nor are they willing to wait several days. “A modern-age customer values quality. They are happy to pay an 8-10% or 12% differential, but they need quicker access to better brands and better assortment.”

Fashion startups argue that their challenge is different altogether.

Gulati said Slikk has built its business around supply rather than customer acquisition, claiming that stronger assortment has helped steadily reduce acquisition costs. The company replaces 30-40% of inventory in every dark store each month and is expanding neighbourhood by neighbourhood instead of spreading rapidly across cities.

Slikk might also consider introducing private brands for apparel, given their higher margins, Gulati said.

Bengaluru-based fast-fashion e-commerce startup Knot, which raised $5 million from 12 Flags and Kae Capital in December 2025, is investing heavily in back-end technology. Its app captures user preferences through swipe-based interactions, while its dark stores carry much wider assortments than horizontal quick commerce operators – offering a vast, multi-category collection of goods – and customise inventory based on local demand.

“We look at fashion as a data science problem and not really an intuition problem,” co-founder and chief executive officer (CEO) Archit Nanda said.

Nanda said fashion’s long-tail nature—which relies on selling small quantities of several unique products rather than depending on a few popular items – means inventory commonality across dark stores is significantly lower than grocery, requiring specialised supply chains and hyperlocal merchandising.
The profitability test

The changing strategies also reflect growing investor scrutiny of unit economics.

Slikk’s Gulati said investors continue to back the category but increasingly want proof that businesses can balance growth with profitability rather than relying on heavy customer acquisition spending. He believes execution in neighbourhood-level operations, assortment and brand partnerships will ultimately determine the winner.

Knot’s Nanda said that fashion combines high average order values with healthy margins, making the category attractive despite its complexity.

However, analysts believe that not every vertical is equally suited to the model.

“Looking ahead, horizontal cross-subsidy will work better, with established, well-capitalised players (Myntra’s M-Now, Nykaa Now) including quick delivery into an existing catalogue and logistics network rather than building it standalone. For narrow, high-trust verticals (medicines, baby care) where the value is availability and authenticity rather than impulse, and where margins can support the delivery cost, quick commerce can work,” Dutta noted.

Kalaari Capital’s 2025 report on vertical quick commerce similarly argued that specialised players will win by solving category-specific pain points, with assortment depth, customer experience, and category expertise emerging as key differentiators.

(Published in MINT)

Stitching together growth: Modenik bets on legacy brands in India’s innerwear battle

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June 30, 2026

Vaeshnavi Kasthuril, MINT

30 June 2026, Mumbai

Advent International-backed Modenik Lifestyle Pvt. Ltd is doubling down on its portfolio of legacy innerwear brands, planning to scale each label into a sizeable business rather than rely on a single flagship brand.

“Each of the brands must grow big enough to be called a company of its own,” Shekhar Tewari, chief executive and executive director, told Mint.

The company has four brands: premium women’s innerwear label Enamor, value brand Slimz, mass-premium men’s label Dixcy Scott, and premium men’s innerwear brand Levi’s. “These brands are very strong in their respective segments. They complement each other rather than compete,” Tewari said.

Levi’s Innerwear is priced between ₹250 and ₹550, Dixcy Scott and Slimz between ₹100 and ₹350, while Enamor’s products start at ₹500 and go beyond ₹2,500.

The strategy comes as India’s innerwear market, particularly women’s lingerie, has become one of the country’s most fiercely contested apparel categories, with established retailers and digital-first brands vying for market share.

Modenik’s focus on innerwear deepened after private equity firm Advent brought Enamor and Dixcy together under Modenik Lifestyle, following its acquisition of Enamor from Gokaldas Exports in 2019.

Both brands had expanded into adjacent categories such as athleisure, loungewear, sleepwear and outerwear, but struggled to keep pace with rising competition from fashion retailers and digital-first brands. The company has since exited much of its outerwear portfolio, taking a revenue hit.

“We took a conscious hit on the top line because we wanted to become a focused innerwear company,” Tewari said. “If you’re trying to be everything to everyone, you end up not being known for anything. We wanted consumers to think of us first when they think of innerwear.”

Revenue has remained largely flat at around ₹1,200 crore over the past three years, though losses have narrowed sharply. FY25 revenue stood at ₹1,224 crore, while net loss halved to ₹24.8 crore from ₹50.8 crore a year earlier.

Modenik aims to outpace the industry’s single-digit growth by increasing branded penetration in women’s innerwear, expanding its premium portfolio and adding exclusive store network, expected to cross 100 outlets in the near term.

The company sees significant headroom in women’s innerwear, where it estimates the market at more than ₹20,000 crore, but organised brands account for only ₹3,000-4,000 crore. It expects formalization, premiumization and product innovation to accelerate brand adoption.

According to Devangshu Dutta, chief executive of retail consultancy Third Eyesight, the market’s increasing fragmentation makes a multi-brand strategy more effective.

“You can’t have one brand stretching across multiple segments. The product has to be different, pricing strategies are different, the messaging and the distribution channel mix also varies depending on the consumer segment you’re trying to target,” he said.

According to industry estimates, India’s innerwear market is valued at over ₹90,000 crore (about $10.9 billion) and is expected to grow at a 6-7% compound annual growth rate (CAGR) over the next decade.

Advantages and avenues

Tewari believes Modenik has structural advantages over many digital-first rivals. Unlike online-first brands that typically outsource manufacturing, the company controls product development and manufacturing while leveraging decades-old relationships with distributors, department stores, exclusive brand outlets and multi-brand retailers.

“Those capabilities have been built over decades. They cannot be replicated overnight,” he said.

The company is also expanding across channels. Enamor is available through 6,000-7,000 multi-brand outlets, nearly 80 exclusive stores, department stores, including Shoppers Stop, Lifestyle, Central and Pantaloons, besides online marketplaces and quick commerce platforms. E-commerce contributes over 30% of Enamor’s revenue.

Although digital commerce is growing rapidly, Tewari believes physical retail will continue to play a critical role in the category.

“Innerwear is a category that requires understanding of fit, size and functionality. Consumers still want to touch, feel and try products before making the switch from unbranded to branded,” he said.

Rather than pursuing acquisitions, the company plans to unlock growth from its existing portfolio.

The strategy comes as competition in India’s innerwear market is intensifying. Page Industries dominates through Jockey, while Reliance Retail, which houses brands such as Clovia, Marks & Spencer and Hunkemöller, acquired digital-first lingerie platform Zivame, and added premium lingerie brand amanté. Aditya Birla Fashion and Retail has expanded Van Heusen Innerwear, while Trent has strengthened its innerwear offering through its private label brands at Westside and Zudio. New-age brands such as Shyaway, Bummer and Nykd by Nykaa have also stepped up investments in their products.

(Published in MINT)

Shedding old baggage

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June 12, 2026

Christina Moniz, Financial Express/Brand Wagon

12 June 2026

Legacy luggage brand VIP Industries is shedding some of its old baggage. The company, which manufactures Skybags and Aristocrat along with its flagship VIP range, has gone beyond cringey makeovers solely to attract Gen Z, and has embarked on a transformation journey that leverages its legacy to purvey a fresh range of offerings.

The company is modernising its digital presence and supply chain to catch up with competitors.

Managing director Atul Jain admits that the company has been a bit slow on the e-commerce front. It is reinventing its online store, while also making its products available across other e-commerce channels. “Quick commerce is becoming an important channel since there are several use occasions and segments within the luggage market. For instance, consumers often make last-minute purchases for a weekend trip via quick commerce. School bags and backpacks for kids, also great gifting options, are seeing good demand on these platforms,” he says

The company, which once dominated the ₹16,000 crore organised luggage market in India, saw a bit of a shakeup last year when the Piramal family sold 32% of its stake to a private equity firm. But it continues to be among the top three players in the category with a 29-30% market share. “Luggage plays the role of a traveller’s companion. We are creating designs to fit that role,” says Jain. “For example, our new VIP suitcases have a coffee cup holder and our cabin trolley bag has an easy access compartment for devices like laptops and iPads.”

The transformation goes beyond the product. VIP’s 350 exclusive physical retail touchpoints in the country are being revamped to offer a new customer experience.

Unpacking opportunities

Overits 55 years, VIP has grown from a briefcase brand into Asia’s largest luggage maker, housing labels like Skybags, Aristocrat, and Carlton (premium segment). While VIP is a premium offering targeted at business and travellers, its Aristocrat brand operates in the mass market and the budget-friendly Alfa targets consumers who typically shop in the unbranded segment. Aristocrat and Alfa together contributed upwards of 40% to the company’s revenue in FY25, followed by Skybags (28%) and VIP (20%).

Like many legacy brands, the VIP Industries’ faces the challenge to ia, stay relevant among Gen Z buyers as a plethora of digital-first brands swamp the market. “VIP has lost ground on relevance and desirability to a generation for whom luggage, like sneakers, is an expression of identity. To them, VIP feels like their parents’ brand,” says Nisha Sampath, managing partner, Bright Angles Consulting. D2C players in the category operate in the business of “lifestyle accessories” and not for “luggage” per se, she points out.

With a design-forward approach, incorporating features like compression systems, silent wheels and charging ports, these new-age brands have embedded themselves in travel “culture”, while also being Instagram worthy, say experts.

Jain says Skybags is VIP’s Gen Z focussed brand, which has over 8,20,000 Instagram followers. “We are sharpening our positioning for Skybags in our design, advertising and marketing outreach, especially on social platforms. The brand has a clear differentiation with youthful colours and prints to attract younger consumers,” he adds.

While D2C players have seen notable growth in recent years, they don’t have the kind of trust and brand equity that VIP has cultivated across its brands, nor do they have the scale or revenue that legacy brands have, he says.

Experts believe there is a significant growth opportunity for legacy players given that the unbranded market still accounts for ₹13,000-14,000 crore. The important lever for legacy brands is to clearly demonstrate value beyond price. “The unorganised market competes heavily on affordability, so organised players need to communicate durability, warranty, after-sales service, and consistent quality – areas where they have a strong inherent advantage over unorganised alternatives,” says Praveen Govindu, partner at Deloitte India. He adds that these brands should also invest in advertising and communicate this value to the end consumer.

Not only are the needs different among different consumer groups, competitive pressures are also diverse. “VIP can segment the market more cleanly with its portfolio of brands if it maintains absolute distinction to ensure clear consumer targeting across not just product attributes and pricing, but also communication and channels,” says Devangshu Dutta, CEO, Third Eyesight.

(Published in Financial Express)

‘Celebrity isn’t always a sustainable brand asset’

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June 8, 2026

Arushi Jain, The Times of India

8 June 2026

Their faces have launched many campaigns and brought crores to the film industry. But can they sell a moisturiser as successfully? India’s beauty market is the hottest growth story globally, estimated to reach $40 billion from $23 billion (2026) and eyeing the fourth-largest spot by 2030 (currently at number seven).

Last month, Estée Lauder announced the buyout of Forest Essentials, one of India’s oldest, Ayurveda-based brands. In 2025, Hindustan Unilever acquired five-year-old skin and hair care brand, Minimalist. A 2025 McKinsey & Company x Business of Fashion survey found that 78% of global beauty executives see India as the most promising growth market. Even celebrities have shown up with chequebooks, but fans are no longer buying at face value.

While Hailey Bieber’s Rhode built a cult following through what she calls an “outside of the box” strategy, Deepika Padukone’s 82°E reported a 30% revenue dip in FY25. Nykaa is in talks to acquire a stake in the brand.

India’s consumer has evolved faster than the brands serving them. They are reading labels now, not just recognising famous faces on packaging. Star power, it turns out, only gets you so far.

Fame gets you in the door. Formulation keeps you there

If a celebrity is the invitation to the party, formulation is what keeps the guest at the after-party. Despite India’s celebrity beauty segment crossing an estimated `5,000 crore in GMV in FY24, scale has not translated into customer retention. The initial spike, familiar to anyone who has tracked a celebrity launch, gives way to an uncomfortable question: what brings a customer back?

“Celebrity isn’t necessarily a sustainable brand asset,” says Devangshu Dutta, CEO of retail consultancy Third Eyesight. “While celebrities can act as interest-creators and trial-generators, repeat purchases are built on functional reasons, not imagery alone.”

Founders echo the same reality from the ground. “Honestly, people come back for what works,” says Aashka Goradia Goble, co-founder of RENÉE Cosmetics. “If a product performs well, feels easy to use, is priced right, and becomes part of someone’s everyday routine, they’ll keep reaching for it.”

Price, too, remains a decisive filter. Sunny Leone, founder of StarStruck, says, “In India, price is the main component.” The journey from first purchase to loyalty is driven by habit, and habit, in beauty, is built on results.

Positioning over popularity

The gap between a viral campaign and a repeat purchase is wider than most A-listers realise. Brand guru Harish Bijoor locates the problem in what he calls the “spinal cord” of a brand: a single, clear positioning that holds the entire business together.

Rihanna’s Fenty is inseparable from its commitment to shade inclusivity. Kylie Jenner’s Kylie Cosmetics was built around one obsession: lips. “It is extremely important to understand what you want to be and focus on just one thing and not on everything,” Bijoor says. That clarity is precisely where most Indian celebrity beauty brands are still finding their footing.

The old playbook: launch a brand online, wrap it in the language of “clean” or “natural,” and wait for a global conglomerate to come calling has run its course. Today, strategic buyers and consumers alike want a brand that can stand on its own. The question is no longer whether a celebrity can generate awareness. It is whether the brand they have built can survive them.

What the labels that last have in common

The brands breaking through are doing so quietly and methodically. In a category where fame can spark interest but not always guarantee repeat purchase, Katrina Kaif’s Kay Beauty, launched with Nykaa in 2019, has emerged as one of celebrity beauty’s more consistent success stories.

The main reason is less about star power and more about strategy. “If you contrast Kay Beauty and 82°E (Deepika Padukone’s brand), Kay Beauty has two distinct advantages,” says Dutta. “Firstly, being priced for a much larger audience, and secondly, having the active participation of Nykaa across channels in terms of merchandising and visibility push for the brand.”

Nykaa is candid about what made the difference. “When we co-created Kay Beauty with Katrina, shade ranges and formulations designed for Indian skin tones and climate were severely limited,” a spokesperson shares, adding that the celebrity association “amplified the brand rather than substituted for it.” The strategy appears to have paid off: Kay Beauty is now a ₹500 crore-plus annualised GMV brand, with new launches contributing 21% of revenue as of Q3 FY26.

Why Indian skin demands more than a famous name

For Indian celebrity brands, the challenge is not just performance; it is perception. “Domestically, we see the mentality for buyers is to look at international brands first based on trust, and then try domestic brands based on lower price value,” says Leone.

Indian consumers are also highly specific in what they expect. According to market research firm Mintel, shoppers are increasingly drawn to formulations that are clinically tested and grounded in both science and local familiarity. Products must perform in Mumbai’s humidity and Delhi’s pollution and suit the full spectrum of Indian skin tones.

“Indian consumers love products that do more than one job, last long in our weather, and actually match Indian skin tones,” says Goradia. They are cautious spenders, she adds, but willing to invest when they see real quality and innovation.

Nykaa says this ingredient awareness is now visible across the country, not just metros. “Consumers are reading about niacinamide and retinol, they know what they want from a sunscreen, and are making considered purchase decisions. Brands need to earn their place on merit in every market,” says the spokesperson.

“A brand that addresses these needs well and remains within the customer’s budget succeeds,” says Dutta.

Gen Z will drive 50% of India’s beauty consumption by 2030

By 2030, Gen Z will drive 50% of India’s beauty and personal care consumption, a third of all sales will happen online, and per capita income is forecast to rise 138% in real terms by 2040, according to Euromonitor. Nykaa founder and CEO Falguni Nayar told Bloomberg that comparing India’s beauty routines to South Korea’s famed 14-step regimens is premature, “It is still day zero for beauty consumption in India.”

The global conglomerates have done the math. Estée Lauder, L’Oréal, and Puig are all moving deeper into India, betting on a consumer who is younger, more digitally fluent, and more ingredient-literate than any previous generation. The brands they are acquiring, Forest Essentials, Minimalist, Kama Ayurveda, share a common thread: They are built on something that exists independently of a famous face. “This is an industry that is very crowded and takes a lot of time to grow,” says Leone. “Western brands focus on global distribution and profit and loss. Not just turnover at a loss.” The celebrities who will build something lasting are the ones who understand that the launch is the easiest part. As Bijoor puts it: “Celebrity beauty is not skin deep at all. It is a deep brand science.”

(Published in The Times of India)

Quick commerce becomes FMCG’s biggest online sales channel in India

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May 27, 2026

Writankar Mukherjee and Aanya Thakur, Economic Times
Kolkata/Mumbai, 27 May 2026

Quick commerce has become the dominant online sales channel for India’s top fast-moving consumer goods (FMCG) companies, with Dabur India and Britannia Industries among others now deriving up to 75% of their digital sales from 10-minute delivery platforms.

Industry executives said quick commerce is reshaping consumer buying habits and increasingly cannibalising sales from all other channels, including ecommerce platforms, modern trade and kirana stores, even as large online marketplaces and retailers expand into the segment.

Latest data from companies including ITC Ltd, AWL Agri Business, Tata Consumer Products and Parle Products showed quick commerce accounted for 60-75% of their total online sales in FY26, rising sharply from less than half a year earlier.

For Britannia and Tata Consumer Products, quick commerce now contributes more than 70% of online sales, while the share climbed to 75% for Dabur in the fourth quarter ended March from 50% in the December quarter.

Executives said expanding assortments and demand for instant replenishment are accelerating the shift. “Quick commerce has been gaining ground with several ecommerce companies such as BigBasket, Amazon and Flipkart, as well as retail chains like Reliance Retail, entering the space,” said Mayank Shah, vice-president at leading biscuits maker Parle Products. “Given consumers’ demand for convenience and immediate replenishment, quick commerce has emerged as a strong growth opportunity for them.”

Quick commerce accounted for 65% of online sales of Parle Products and AWL Agri Business last fiscal, compared with 50% and 45%, respectively, in FY25. ITC derived 58% of its online sales from this channel in FY26.

Frequent Purchases

Grocery-shopping are now centred around frequent top-up purchases through the week.

“Quick commerce has facilitated a grocery shopping habit which already existed – more frequent purchases. These companies are now also looking to improve profitability by expanding into higher-margin and impulse-driven categories,” said Devangshu Dutta, founder and CEO of Third Eyesight, a consultancy in consumer space.

While the channel is already significant for FMCG companies in the top 8-10 cities, it is expanding rapidly into smaller towns as operators such as Blinkit, Zepto and Swiggy Instamart widen their footprint.

Premium Push

The channel has also allowed companies to push premium products, executives said.

“While on marketplaces and traditional e-commerce platforms we were heavily skewed towards staples, the shift to q-commerce is helping us premiumise our assortment and sell far more indulgent categories,” Britannia Industries chief commercial officer Vipin Kataria told analysts earlier this month.

The transition has led to a threefold increase in sales of adjacency categories for the biscuits and dairy products maker, he said.

Kataria expects quick commerce’s contribution to the company’s total online sales to rise to 85% from 70% currently.

Most FMCG companies reported 70-100% year-on-year growth in quick commerce sales in FY26, making it the fastest-growing channel for the industry for the past two to three years. Executives expect the trend to continue.

Dabur India global chief executive officer Mohit Malhotra said beverages, foods, personal care and home care are currently the strongest-performing categories in this channel.

Saugata Gupta, managing director of Marico, said quick commerce is likely to be especially dominant in foods, while specialised ecommerce players such as Myntra and Nykaa remain strong in personal care.

The maker of Parachute, Saffola and Livon brands is strengthening its quick commerce supply chain through digitisation, automation and AI-based forecasting, Gupta said.

(Published in Economic Times)