Fairtrade in India

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June 21, 2010

By Saumya Roy, Shloka Nath FORBES INDIA Jul 21, 2010 Indian farmers have been selling their fair trade produce to developed markets for years by getting certified by the Fairtrade Labelling Organizations International (FLO). Now the FLO wants to invert that model. It will introduce a fair trade label for the Indian market next year. The Spice Board of India is looking to follow suit with a fair trade label for the domestic spice market. First, let’s understand what fair trade is. Fair trade is an organised movement that helps producers in developing countries get a premium for their products…

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Growing Jewellery Retail Through Malls

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June 15, 2010

RETAIL JEWELLER - Interview with Devangshu Dutta, Chief Executive, Third Eyesight May-June 2010 Retail Jeweller (RJ): How do you view the current scenario in the organized retail environment? Devangshu Dutta (DD): While a mall operator may like to drive fixed rentals that are based on their footfall projections, this is not working in favour of retailers yet. Most shopping centers / malls have not demonstrated yet that they can drive overall footfall consistently. More importantly, most malls are struggling to generate footfall that is relevant to merchandise retailers. Currently consumers are still using malls as a location for an outing…

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Expecting Zarafication?

Devangshu Dutta

June 12, 2010

My first brush with Zara and Inditex (Zara’s parent company) was in the 1990s, when we were comparing product development and supply chain best practices for another European retailer. In 2002, after writing a case study on the Zara business model, I was (and continue to be) surprised at the number of downloads from the website (referenced at the bottom of this article). In 2004, the interest at the Images Fashion Forum was so intense that the Q&A after the presentation exceeded the allotted time, to the extent that I was almost declared persona non grata by the organising team!…

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Foreign Players in Indian Retail

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June 12, 2010

Erica Lee Nelson Span, May-June, 2010 Despite some concerns in India regarding foreign direct investment (FDI), Devangshu Dutta, chief executive of the retail and consumer goods consulting firm Third Eyesight, has witnessed many improvements in the Indian supply chain as large U.S. companies, such as McDonald’s, have set up operations here. He recalls the improvement in skills, technology and quality the company imparted to Indian vendors as it required them to meet its exacting global standards. In the retail sector, the government of India allows FDI of up to 51 percent for single-brand retailers, and 100 percent for wholesale cash…

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Look Into Your Customer’s Eyes

Devangshu Dutta

June 8, 2010

REVIEW: FLIP THE FUNNEL: Joseph Jaffe (John Wiley & Sons) I’ve read Joseph Jaffe’s book across multiple air journeys, nationally and internationally. I agreed with the principles described and saw parallels with excellent services businesses over the past few years. However, the implications didn’t quite strike me in the gut until I realised – while writing this on board an aircraft – that the journeys I had taken with this book had also been with just one airline. My loyalty to this airline is not because of the mileage card I hold, although their mileage programme is certainly among the…

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