India’s lab-grown dia­monds sparkle as investors rush in

admin

December 1, 2025

Priyam­vada C, Mint
1 Dec 2025

A wave of investor cap­ital is flow­ing into India’s labor­at­ory-grown dia­mond (LGD) seg­ment, as fast­s­cal­ing brands tap rising con­sumer adop­tion in a mar­ket now worth well over $300 mil­lion. New-age brands have raised mul­tiple rounds of cap­ital on the back of grow­ing mar­ket share and improv­ing mar­gins.

Actor Shilpa Shetty-backed Lime­light, which is in talks to raise its second round of cap­ital this year, joins the grow­ing list of other small brands such as Onya, Giva, Jew­el­box, Lucira Jew­ellery and Aukera, among oth­ers, who have snagged mon­ies in recent months. Lime­light has appoin­ted Ambit Cap­ital to raise about $20 mil­lion to fund its expan­sion plans, two people famil­iar with the mat­ter said.

Con­firm­ing the fun­draise, the six year-old com­pany’s co-founder Pooja Madhavan said the funds will be used towards store expan­sion and brand build­ing as it looks to touch 100 stores over the next year. “We are in final talks with growth PE funds and reputed fam­ily offices (for the fun­draise),” she told Mint.

Other sim­ilar fun­draises include Onya’s ₹5.5 crore in a pre-seed round led by Zeropearl VC last week, Aukera’s $15 mil­lion raise led by Peak XV Part­ners and Aditya Birla Ven­tures-backed Giva raised ₹530 crore in an internal round led by Premji Invest, Epiq Cap­ital and Edel­weiss Dis­cov­ery Fund, as it looks to scale up its lab-grown dia­mond offer­ings.

Nine pure-play lab grown dia­mond star­tups col­lect­ively raised a record $26.4 mil­lion in 2025, com­pared with $4.7 mil­lion across eight star­tups last year, data from mar­ket intel­li­gence pro­vider Tracxn showed.

The devel­op­ment comes as India’s lab-grown dia­mond jew­ellery mar­ket, val­ued at about $300-350 mil­lion in 2024, expects to grow at a com­pound annual growth rate (CAGR) of 15% over the next dec­ade, as per con­sultancy firm Red­seer’s estim­ates. As the mar­ket evolves, sev­eral prom­in­ent jew­ellery brands will gradu­ally pivot from exclus­ively nat­ural/mined dia­monds in favour of lab-grown altern­at­ives, along­side high-end jew­ellers incor­por­at­ing the lab-growns into their select col­lec­tions, which will drive sales volumes and act as an afford­able entry point for con­sumers.

This seg­ment has par­tic­u­larly picked pace in the last five years, with mil­len­ni­als and gen Z lead­ing this shift, driven by bet­ter value, trend­ier designs from new-age brands, and grow­ing com­fort with lab-grown dia­monds as a cer­ti­fied, high-qual­ity product. This cat­egory has also widened bey­ond occa­sional fash­ion to gift­ing, daily wear and increas­ingly bridal, reflect­ing sus­tained con­sumer con­fid­ence and a will­ing­ness to treat them as a main­stream jew­ellery option, Rohan Agar­wal, part­ner at Red­seer told Mint in an emailed state­ment.

He fur­ther added that new-age brands have stead­ily gained mar­ket share in the mid-ticket gift­ing and daily wear seg­ment with many try­ing to push into premium ranges. While the com­pet­it­ive land­scape is still evolving, incum­bents have already star­ted respond­ing by launch­ing LGD lines of their own, although the extent to which they can chal­lenge remains to be seen.

Major Indian brands that are con­sid­er­ing a foray into this cat­egory include Malabar Gold & Dia­monds, Senco Gold, which has launched the sub­brand Sennes and Tata’s Trent, which launched its brand Pome in West­side stores.

Devangshu Dutta, founder and chief exec­ut­ive officer at Delhi-based con­sult­ing firm Third Eye­sight, echoed the sen­ti­ment. He explained that new-age lab grown dia­mond play­ers are for­cing tra­di­tional jew­ellers to intro­duce LGD options or risk los­ing younger cus­tom­ers. “Not just pre­cious jew­ellery brands, even those that star­ted as fash­ion jew­ellery are expand­ing their range with LGD designs.”

“Down the road, there is poten­tially scope for con­sol­id­a­tion as investors tend to prefer a hand­ful of scaled plat­forms with strong brand recall and robust eco­nom­ics. So, as the cat­egory matures, there may be stra­tegic acquis­i­tions by large jew­ellery houses and cor­por­ates, as well as mer­gers among fun­ded star­tups,” he added.

Those star­tups that can com­bine in-house man­u­fac­tur­ing, design cap­ab­il­it­ies and data-driven retail expan­sion would be at an advant­age, Dutta said. “Key future growth areas for LGD star­tups include omni­chan­nel retail pres­ence within India, with off­line stores espe­cially in demand-dense loc­a­tions such as the met­ros and Tier 1 cit­ies, export mar­kets both with poten­tial cost advant­ages and brand expan­sion, and extend­ing into fash­ion jew­ellery, every­day wear, col­oured lab grown stones and even lux­ury col­lab­or­a­tions that pos­i­tion lab grown as aspir­a­tional rather than merely budget friendly.”

(Published in Mint)

Retailers fuel Black Friday frenzy with bumper offers

admin

November 27, 2025

Viveat Susan Pinto, Financial Express
November 27, 2025

Several of the country’s top retailers, malls and brands have kicked off a shopping extravaganza on the occasion of Black Friday, offering steep discounts across product categories.

A Western import, the day which symbolises the beginning of the Christmas shopping season in the US, the UK and Europe, gained popularity in India over the past two years as a crucial sale window after Diwali.

Domestic retailers, say experts, are using this period to exhaust existing inventory at steep discounts as they gear up for the winter season.

This year, discounts are up to 60-80% across fashion, lifestyle, electronics and cosmetics, higher than the 50% seen last year. E-tailers such as Ajio have pushed the pedal even harder, offering as much as 85-90% on denims, jackets and select products during the sale this year.

Bigger Deals, Longer Duration

“Retailers in India are building Black Friday as an important off-season peak. The participation of brands is growing, deals are getting bigger and the sale days are more,” Devangshu Dutta, founder and chief executive of Third Eyesight, a Gurugram-based retail consultancy, said. That is visible from the intense promotional activity this year. What began as a flash sale event a couple of years ago has now extended to a week-long sale period this year, experts said.

Pushpa Bector, senior executive director and business head, DLF Retail, said that brands this year are ready with strong offers, driven in part by GST cuts and a stable economic outlook. “Early trends show healthy interest across categories by consumers. We expect a strong double-digit uplift over the Black Friday period, setting us up for a strong close to the year,” she said.

Retailer Strategies

While Black Friday typically falls on the last Friday of November, some retailers such as Flipkart, Croma, Vijay Sales, Nykaa and Tata Cliq have kicked off their Black Friday sales last week itself to build on the excitement. For electronic retailers, said Nilesh Gupta, director, Vijay Sales, Black Friday will extend into Cyber Monday next week (falling on December 1), making it even more relevant for them to focus on the occasion.

“We’ve been building Black Friday as a retail property in the last few of years as it fills the post-Diwali void quite well. Black Friday also extends well into Cyber Monday which comes immediately after. While we started with a few categories in the initial years, we now have offers across all our segments. Discounts are up to 45-50% this year in line with last year,” he said.

Rival Croma is also offering up to 50% discount on products this year, executives said.

“Black Friday has become one of India’s most anticipated shopping moments. At Croma, we are focused on delivering value across categories with steal deals, bundled savings, and limited-time offers,” Croma’s CEO & MD Shibashish Roy said.

Croma will also introduce a special late-night shopping window on November 28 at select stores across India. For two hours—from 10 pm to 11:59 pm —these stores will remain open with exclusive additional discounts on some of the season’s most in-demand products.

Nishank Joshi, chief marketing officer, Nexus Select Malls, said it is elevating the Black Friday experience with bigger assured gifts, giveaways and reward points if consumers upload their bills on their Nexus One apps.

Mayank Lalpuria, director, marketing (north, central & west) at Phoenix Mills, which operates Phoenix malls, said that it was expecting double-digit year-on-year growth and strong footfalls during the Black Friday period.

Tanu Prasad, CEO – Malls, Oberoi Realty, said that the firm was seeing far more planned purchases towards premium products and a rise in family-oriented outings. “We are anticipating an encouraging response at the (Black Friday) weekend resulting in a strong kick-off to the (December) shopping season,” Prasad said.

Direct-to-consumer brands such as Inc.5 footwear and NEWME said that they have rolled out big deals for Black Friday. “We’re looking at a 30x surge in orders across both offline and online for Black Friday,” NEWME Co-founder & CEO Sumit Jasoria said.

“Our customers look forward to Black Friday, and this year, we’re excited to bring fresh new launches, curated edits, and our widest range yet,” Rajesh Kadam, CEO, Inc.5 Footwear, said.

(Published in Financial Express)

What The Dark Pattern Filings That CCPA Got Reveal About Gaps in India’s Consumer-Protection Framework

admin

November 26, 2025

Aakriti Bansal, Medianama
November 26, 2025

MediaNama’s Take: The Central Consumer Protection Authority’s (CCPA) decision to publish 18 self-declarations confirms only a partial picture of its dark pattern(s) identifying exercise. The authority has stated that 26 platforms have filed their declarations, but it has made only 18 of them public. This gap means the public still cannot see what eight major platforms submitted or whether those filings contain any meaningful detail. Moreover, even among the published declarations, several are one-paragraph statements that offer almost no insight into the scope or accuracy of the companies’ internal audits.

LocalCircles’ new survey adds further complications, reporting that 21 of the 26 platforms that submitted declarations still display at least one dark pattern. This finding suggests that the CCPA’s reliance on voluntary self-assessment may not be enough to shift platform behaviour at scale. It also raises questions about what the unpublished declarations contain and whether the missing submissions are similarly sparse or incomplete.

Notably, the CCPA has not clarified how it plans to verify the accuracy of any of the declarations, whether published or unpublished. If filings remain unverified for months, compliance risks turning into a box-ticking exercise rather than a meaningful regulatory process. Therefore, the next phase matters far more than the publication of select declarations, because the current approach raises more questions than it answers.

What’s the News

The CCPA has made 18 dark pattern self-declarations public, despite stating that 26 platforms have filed their compliance letters. The publication follows an RTI filed by MediaNama that revealed which companies had submitted their declarations, and pointed out that none of the filings had been available to the public at the time.

These declarations stem from the Ministry’s June 5 advisory, which required e-commerce and quick commerce companies to conduct internal audits under the 2023 Guidelines for Prevention and Regulation of Dark Patterns and submit compliance letters within 90 days.

For context, Moneycontrol reported that Amazon has still not filed its declaration and has asked for additional time. A senior government official told the publication that the government “has done what it had to” and does not plan further discussions.

The official also said that any punitive action would depend on consumer complaints routed through channels such as the national consumer helpline. This indicates that the enforcement approach continues to be reactive rather than compliance-driven.

What Did The CCPA Ask Platforms To Do?

The June 5 advisory set out a simple compliance framework for digital platforms. It asked every e-commerce and quick commerce company to complete a self-audit of its website and mobile app within 90 days and check their interfaces for the 13 dark patterns listed in the 2023 guidelines. Platforms were required to file a self-declaration confirming compliance once this internal review was complete.

However, the advisory did not specify how the audit should be conducted. Companies were free to choose any methodology, and the CCPA did not prescribe a standard format, a uniform checklist, or a minimum evidence requirement. Also, the advisory did not require independent audits or third-party validation.

Furthermore, there was no explanation of how the CCPA planned to verify whether the declarations were accurate or complete. In effect, the responsibility for defining the scope, depth, and rigour of the audit rested entirely with each platform.

What the CCPA Has Done With the Declarations

As mentioned before, the CCPA has now published 18 self-declarations on its website. The release confirms that companies submitted their compliance letters, but it does not indicate whether the authority evaluated the accuracy or depth of the filings.

Several platforms submitted very short statements that simply assert compliance without describing any checks or findings. BigBasket, Zomato, Blinkit and Swiggy were among the companies that filed especially minimal disclosures. The CCPA has not explained why these filings were accepted or whether any follow-up questions were asked. Therefore, asking for and disclosing self-declarations shows some administrative progress, but it does not reflect any regulatory scrutiny.

This lack of verification aligns with concerns raised by Devangshu Dutta, Founder of business consulting firm Third Eyesight. He told MediaNama that self-declarations “do not change things much” when regulators do not audit submissions or impose consequences.

Further, Dutta remarked that most companies comply at the minimum level required if their claims are not examined and are not made public in full. According to him, revenue-driving design choices such as forced add-ons, confusing checkout flows or misleading scarcity claims will not be voluntarily removed sans oversight.

What Independent Evidence Shows

LocalCircles’ latest audit presents a sharply different picture from the companies’ filings. The organisation found that 21 of the 26 platforms that submitted “dark pattern free” declarations still use one or more manipulative design practices. The assessment relied on feedback from more than 250,000 consumers across 392 districts along with AI-assisted testing.

The most common violations include forced action, subscription traps, bait and switch, basket sneaking, interface interference and disguised advertisements. In practice, these dark patterns respectively mean that users are pushed into steps they did not choose, face hidden or hard-to-cancel subscriptions, see offers change during checkout, encounter fees added at the last moment, get nudged toward platform-favoured choices, and come across ads that appear as regular listings.

LocalCircles also identified drip pricing (gradually adding mandatory fees during the checkout process) on 11 of the 26 companies, including Flipkart, Myntra, Cleartrip, MakeMyTrip, BigBasket, Zomato and Blinkit, among others. The organisation said that many platforms appear to misunderstand what qualifies as drip pricing, which has led to incomplete corrections.

Trust Can Erode Due To Gap Between Declarations And User Experience

Sachin Taparia, Founder of LocalCircles, said that the problem begins with the absence of any verification. “Our understanding is that CCPA is wanting that companies submit a self-declaration at the earliest. However, there is no cross checking of claims that is being done by the CCPA, and as a result the companies are not being as thorough with their dark-pattern detection and resolution,” he said.

Taparia added that discrepancies between declarations and user experience could harm trust. “LocalCircles has found dark patterns on 21 of the 26 platforms submitting self-declarations. If this exercise is not done with high accuracy, both platforms doing so and CCPA could see consumer trust being impacted,” he said.

Importantly, Dutta echoed this concern, saying that the absence of penalties or reputation-related consequences allows companies to self-declare compliance while keeping revenue-generating patterns intact. He described the current process as “more an administrative formality [rather] than a behaviour-changing regulatory tool”.

Why This Matters

The gap between self-declarations and independent audits in the true sense of the word brings the real enforcement question into focus. What should the next phase of regulation look like?

In this context, Dutta said that regulators need to move beyond self-certifications and mandate detailed user experience (UX) audit reports that map every user journey, including pop-ups, onboarding, search, checkout, cancellations and returns.

He explained that regulators should reinforce this by demanding substantive evidence instead of brief compliance letters. This evidence can include screenshots and screen recordings of key flows, version histories that show how an interface changed over time, and product design documents or A/B testing results that reveal why specific nudges were introduced. To explain, A/B testing is essentially a method for comparing two versions of something to see which one performs better.

Furthermore, Dutta noted that platforms already collect extensive data on user complaints and drop-off points, which can help identify harmful or confusing design choices. He also said that independent third-party attestations, similar to security or accessibility audits, can provide a credible external check and increase the cost of non-compliance.

Multiple Annual Audits For Apps that Change Interface Frequently

Notably, Dutta stressed that most dark pattern categories appear across e-commerce, quick commerce and Direct-to-Consumer (D2C) websites, which means regulators can create a baseline audit standard that works across sectors instead of relying on platform-specific interpretations. He also suggested that audits should occur at least once a year, and companies that frequently modify their interfaces may need to report two or three times annually.

The larger concern now is whether the CCPA plans to move toward such a structured framework. Without independent verification and clear audit expectations, companies can continue declaring compliance even when manipulative designs remain embedded in their interfaces.

(Published in Medianama)

Mukesh Ambani’s Reliance battles mom-and-pop stores for India’s shoppers

admin

November 18, 2025

Chris Kay, Krishn Kaushik and Andrea Rodrigues in Mumbai

Nov 18 2025

Just before dawn, Kashif Sameer joins dozens of couriers zipping across Mumbai to deliver items stocked in a basement of a shopping mall run by Reliance Industries.

“I make between 20 and 30 deliveries in a day,” said the 25-year-old, who had just driven a mile across the chaotic roads of the Indian megacity to drop off groceries ordered 15 minutes earlier. “It is very popular with customers.”

The buzzing activity at the so-called dark store, a mini-warehouse operated by Reliance’s ecommerce platform JioMart, is part of a renewed push by the conglomerate’s chair and Asia’s richest man, Mukesh Ambani, to reassert his company’s position in India’s retail market.

It has added hundreds of dark stores to operate a total of nearly 20,000 physical outlets this year — almost double its pre-pandemic size — as it battles for dominance against Blinkit, Swiggy and Zepto in the country’s ballooning quick-commerce market.

“It’s a question of who runs out of money first,” said Arvind Singhal, chair of retail consultancy The Knowledge Company. “We will see some kind of a shakeout.”

Despite its large network of physical stores, Reliance has yet to corner the domestic consumer market like it did with telecoms a decade ago. It faces entrenched competition from established domestic and international rivals, as well as millions of kiranas, family-run convenience stores.

The sprawling Tata Group operates a wide range of consumer businesses, while global multinationals such as Unilever and Nestlé are important players in India’s household goods market.

Reliance Retail, the division that contains all of the conglomerate’s consumer-facing units, had shed tens of thousands of employees and closed underperforming stores following a bloated build-out during the Covid-19 pandemic and slowing middle-class spending.

But India’s most valuable company, which has a market value of more than $225bn and operates across oil refining, telecoms and entertainment, is expanding its retail reach again.

Reliance Retail’s latest results point to a rebound. In the quarter ending September, the unit reported revenue of about $10bn and profit of $390mn, up 18 and 22 per cent respectively from the previous year.

“Reliance’s scale in retail now is unmatched in India,” said Devangshu Dutta, chief executive of consumer advisory company Third Eyesight, in reference to the breadth of the conglomerate’s business. “This scale is unique in India and rare in global retail.”

Ambani’s retail ambitions are being led by his 34-year-old daughter, Isha. In August, she detailed plans for Reliance’s consumer brands subsidiary, which has a portfolio including Lotus Chocolate and the recently revived nostalgic Indian soft drink Campa Cola, to reach $11.7bn in revenue within five years.

Ultimately, the goal was to “become India’s largest FMCG company with a global presence”, said Isha Ambani during Reliance’s annual meeting.

The company told the Financial Times that it continued to “reinforce its position as India’s largest retailer, expanding its nationwide network”.

While Ambani originally indicated that he wanted to list Reliance Jio Infocomm, the telecoms unit, and Reliance Retail by 2024, people familiar with the company said the retail unit was not ready to go public. The billionaire said the Jio listing could happen in the first half of next year.

“Competitive intensity in every category in the discretionary retail side has picked up very sharply,” said Karan Taurani, executive vice-president at Elara Capital, who does not expect Reliance Retail to float for at least two years. “New competitors, new brands have come in and they are challenging the larger incumbents.”

The Ambanis, who operate as gatekeepers for foreign companies seeking access to India’s massive but challenging business landscape, have sought to cement their position through a spate of partnerships with western retail brands.

Foreign brands including West Elm, Pottery Barn and Superdry have stores in Reliance’s shopping malls in upmarket Mumbai. However, those joint ventures have largely struggled to gain traction with shoppers in India, where the per capita income remains less than $3,000.

The conglomerate’s foreign brands business housing these joint ventures lost Rs2.7bn ($30mn) in the financial year through March 2025, according to the latest available accounts. The Knowledge Company’s Singhal called Reliance’s push to bring international names to India “a vanity project”.

Reliance’s high-profile partnership with fast-fashion retailer Shein has also been underwhelming. The company returned to India this year under Reliance’s wing after being booted out in 2020 when relations between New Delhi and Beijing soured following military clashes along their disputed border.

Shein’s app has been downloaded just 11mn times, according to market intelligence firm Sensor Tower. Its discount prices are largely matched, if not undercut, by many Indian ecommerce and fashion retailers, say analysts.

Reliance is investing heavily in quick commerce, where deliveries are promised in 30 minutes or less. Bank of America estimates the market could reach $128bn by 2030.

The field is at present dominated by Blinkit, Swiggy and Zepto, which together control more than 90 per cent of the quick commerce delivery market and compete with Amazon and Walmart-owned Flipkart. None of the companies are profitable.

The Ambanis are eager to catch up. Over the past six months, Reliance has built about 600 dark stores across cities to plug gaps in its vast store network. By contrast, market leader Blinkit operates about 1,800 dark stores.

In quick commerce, “we have to be there because everybody is”, said a person close to the conglomerate. “It is a long-term strategy.”

On a call with analysts last month, Reliance Retail’s finance chief Dinesh Taluja admitted to delays in entering quick commerce. But he insisted that Reliance offered better prices, more variety and wider reach across smaller Indian cities where it is often the only formal retailer.

“The competition today is mainly in the top 10, 20 cities,” Taluja said. “We are present in almost a thousand cities. Competition will take many years to reach where we already have a head start there.”

Still, Reliance was facing an uphill battle, warned Elara’s Taurani. “JioMart is making a late entry,” he said, “it will be very tough to disrupt players here.”

(Published in Financial Times, all copyrights owned by FT)

Offline Surge and M&A Push Define Next Stage of India’s D2C Growth

admin

November 13, 2025

Saumyangi Yadav,Entrepreneur
Nov 13, 2025

India’s consumer landscape is undergoing a decisive shift in 2025. While D2C brands that once thrived on digital-only distribution are now aggressively building an offline footprint, legacy FMCG majors are simultaneously acquiring digital-first brands to strengthen their portfolios and tap into new consumer behaviours.

As analysts suggest, these trends signal a maturing phase for India’s D2C ecosystem, one that blends physical retail and strategic consolidation.

Offline Push Accelerates

According to a recent CBRE report, ‘India’s D2C Revolution: The New Retail Order’, D2C brands leased nearly 5.95 lakh sq ft of retail space between January and June 2025, accounting for 18 per cent of all retail leasing during this period, up sharply from 8 per cent in the first half of 2024. Fashion and apparel dominated the expansion, contributing close to 60 per cent of D2C leasing, followed by homeware and furnishings and jewellery at about 12 per cent each, while health and personal care brands accounted for roughly six per cent. The shift is equally visible in the choice of retail formats: 46 per cent of D2C leasing went to high streets, 40 per cent to malls, and the remaining to standalone stores, reflecting the category’s growing focus on visibility, trial and experiential discovery.

Experts suggest that it represents a strategic pivot to blended engagement.

As Devangshu Dutta, CEO of Third Eyesight, notes, “India’s D2C surge is powered by digital-first consumers, tremendous improvement in seamless logistics, and low-cost market entry, supported subsequently by substantial amounts of investor capital chasing those startups that stand out from the competition. Yet, lasting success demands a more holistic view: the divide between online and offline is a business construct, not a consumer reality. The larger chunk of retail sales still happens through physical channels and, for brands that want to be mainstream, an omnichannel presence is absolutely essential.”

This also aligns with the broader market outlook. The India Brand Equity Foundation (IBEF), in its Indian FMCG Industry Analysis (October 2025), estimates the value of India’s D2C market at USD 80 billion in 2024, with expectations of crossing USD 100 billion in 2025. Much of this growth is being led by categories that combine frequent purchase cycles with strong digital discovery, beauty, personal care, and food and beverage segments where consumers are open to experimentation but demand authenticity, transparency, and a compelling product narrative.

“The Gen Z and millennial consumer cohorts value newness but also authenticity and unique product stories, which are best communicated in spaces that are controlled by the brand,” Dutta added, “In the launch and growth phases, this could be the brand’s digital presence including website and social media, but over time this can include pop-up stores, kiosks, shop-in-shops and even exclusive brand stores.”

CBRE’s data reflects this shift clearly, with D2C brands increasingly opting for flexible store formats and high-street locations to maximise traffic and visibility.

M&A Gains Momentum

Parallel to the offline push is a noticeable wave of consolidation. Large FMCG companies are accelerating acquisitions to capture emerging consumer niches and strengthen their digital-native capabilities.

In recent years, Hindustan Unilever has acquired Minimalist; Marico has bought Beardo, Just Herbs, True Elements, and Plix; ITC has taken over Yoga Bar; and Emami has secured full ownership of The Man Company. These deals, reported widely across business media in 2024 and 2025, point to the need for established companies to fast-track entry into high-growth, ingredient-forward, and youth-focused categories without the lead time of in-house incubation.

“Legacy FMCG companies are acquiring D2C brands to rapidly gain access to new consumer segments, product innovation, and digital-native capabilities, including direct engagement and insights. Such deals enable large companies to diversify portfolios, accelerate entry into trending segments by-passing the initial launch risks, and rejuvenate their brands with modern digital marketing expertise,” Dutta explained.

Challenges and Risks

But the acquisitions do not come without risk and challenges, analysts warned.

“However, integrating D2C operations also poses challenges, including cultural differences, the risk of stifling entrepreneurial agility, and the need to harmonise data and omnichannel strategies. The ability to nurture acquired brands without diluting their distinctive appeal will determine acquisition success,” Dutta added.

Yet even as the ecosystem expands, challenges remain. Offline stores add operational complexity, inventory planning, staffing, last-mile logistics, and real-time data integration. Still, the bottom line is that India’s D2C sector is moving into a hybrid era defined by tighter omnichannel integration, sharper product storytelling, and portfolio realignment through acquisitions.

(Published in Entrepreneur)