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August 28, 2026
Sowmya Ramasubramanian, MINT
28 Aug 2026
Quick commerce is here to stay, according to FirstCry managing director and chief executive Supam Maheshwari. He added, however, that the economics will increasingly favour large retailers with established stores, logistics networks, and private labels over niche platforms building from scratch.
“There will be fatalities in this space,” Maheshwari told Mint, referring to specialty quick-commerce platforms. He explained that these platforms face a difficult path to profitability due to high logistics, inventory, working capital, and customer-acquisition costs.
FirstCry (Brainbees Solutions Limited) has developed its own logistics arm, RocketBees, along with FirstCry Qwik, which provides two-to-three-hour delivery in select pin codes. RocketBees, launched in mid-2025, now operates across 72 cities and improved its delivery turnaround by around 20% between launch and the first quarter of FY27. Qwik, launched in December 2025, has expanded to 12 cities and delivered about 125,000 shipments in June, Maheshwari said.
Rather than tracking Qwik’s expansion by city count, FirstCry is targeting about 10% of its online orders through the service over the next few quarters. The model will leverage the company’s existing store network where possible, with dedicated dark stores in select catchments.
Qwik will operate alongside FirstCry’s standard e-commerce offering, providing faster delivery for a narrower local assortment, while the broader catalogue remains available through same-day and next-day delivery.
This strategy comes as FirstCry tries to regain operating leverage after a period of margin pressure. Consolidated revenue rose 13% year-on-year to ₹2,106 crore in Q1FY27, even as adjusted Ebitda declined to ₹89.3 crore from ₹92.7 crore a year earlier, squeezing the margin to 4.2% from 5%. While India multi-channel revenue grew 17.7%, its adjusted Ebitda margin shrank to 5.7% from 8.6%.
Maheshwari’s remarks also coincide with sustained investor interest in vertical quick-commerce platforms focused on the mother-and-baby and kids categories. Kids-focused OZi secured $6.2 million from RTP Global in March, while babycare platform Peeko raised over $7 million in a round led by Chiratae Ventures earlier this month.
Quick commerce edge
Maheshwari said FirstCry isn’t aiming to replicate the standard quick-commerce model. Niche platforms, he noted, lack the scale needed to absorb logistics and supply-chain costs, leaving them more exposed to inventory and working-capital demands. Their reliance on third-party brands also restricts their ability to protect margins.
“If you put all of this together, it just becomes unsustainable in my view,” Maheshwari said, arguing that niche-category quick commerce could take many years and hundreds of millions of dollars to become profitable. In contrast, FirstCry generates over half its gross merchandise value (GMV) from in-house brands and operates a national logistics network, creating what he described as a different economic equation.
FirstCry has more than two million stock keeping units (SKUs), and Qwik can offer products beyond emergency purchases such as diapers or formula, including partywear, ethnicwear, strollers, walkers and tricycles, he added.
Maheshwari also said he does not expect delivery speed to cannibalize FirstCry’s core business. “A lot of mothers are planned shoppers. When they are buying fashion, nursery products or other categories, they do research, they look at the brand and quality. They don’t necessarily need the product in 10 minutes.”
That distinction is reflected in FirstCry’s approach to physical stores. The company has spent the past two quarters changing its offline assortment strategy, moving from an e-commerce-led approach focused on product width to a retail model focused more heavily on depth. Maheshwari said this allows the company to secure better costs, offer better prices, and improve footfall and conversion.
FirstCry plans to add around 90-100 stores in FY27, and Maheshwari expects an even larger number in FY28. The expansion is not being driven by Qwik, he said, although stores in cities where Qwik operates can also be used to fulfill quick-commerce orders.
The offline push is aimed at increasing wallet share in markets where FirstCry doesn’t have stores yet. Maheshwari said 36% of GMV from the top 50 cities in FY26 came from customers who transacted both online and offline.
“Assortment depth, availability, trust, and sustained price-value have been, and will remain, the true differentiation levers. For categories such as medicines and baby products, credibility and compliance outweigh saved minutes, apart from urgent purchases,” Devangshu Dutta, founder of consultancy Third Eyesight, told Mint last month.
Private labels and margins
Home brands accounted for more than 58% of GMV in FY26, up from 37% in FY20, and Maheshwari expects that trajectory to continue. FirstCry’s portfolio includes Babyhug, BabyOasis, CuteWalk and Pine Kids, alongside third-party brands.
“The trust is first with FirstCry as a retail platform and then with the home brands. That is why our curation is so important. We are offering a superior experience through the home brands we have been building,” Maheshwari said. Rather than viewing this curation simply as a lever for higher gross margins, he considers it a key competitive advantage spanning FirstCry’s physical stores, e-commerce platform, and quick-commerce service.
FirstCry’s consolidated gross margin fell to 36.5% in Q1FY27 from 38.5% a year earlier, while India multi-channel adjusted Ebitda margin fell to 5.7%. Maheshwari attributed the pressure primarily to aggressive competition in diapers and higher raw-material costs, which affected FirstCry’s manufacturing business.
He expects the raw-material impact to be fully reflected in pricing by Q3, while diapers could take another two to four quarters to normalise. “This is only a 15% category for us,” he said, noting that the remaining 85% of the portfolio—fashion, baby gear, nursery and toys—continues to perform strongly. He said he expects margins to recover through FY27 and that the company’s longer-term margin trajectory remains upward.
Brainbees Solutions stock was trading around ₹186 at 1 pm on Friday, down around 1.35% on the day. The stock is down more than 72% since it was listed in August 2024.
(Published in MINT)
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June 22, 2026
Sharleen D’souza & Shivani Shinde, Business Standard
Mumbai, 21 June 2026
Online beauty marketplaces Reliance Retail Ventures’ Tira and Nykaa have a common mantra: growing in-house brands. Successful brand acquisitions and margin growth seem to fuel the push.
“With private labels, margins are better. It also helps both companies plug the gap in the market which other brands are not present in,” Devangshu Dutta, chief executive officer (CEO) of Third Eyesight, told Business Standard. Within in-house brands, products need some investment in research and development (R&D), he explained.
Harish Bijoor, brand and business strategy consultant at Harish Bijoor Consults, said that margins are better for platforms with in-house brands.“Typically most companies are getting insular. The idea is to own brands and own the profits from those brands. When you are a marketplace, you put in effort for other brands, this strategy helps marketplaces lock in on profits instead of losing out to other brands, which sell on the platform,” he said.
At the 49th annual general meeting of Reliance Industries (RIL) on Friday, Isha Ambani, executive director of Reliance Retail Ventures Ltd, and non-executive director of RIL, had laid out plans for Tira. “We will scale our own brands to consumers across India and beyond, ensuring Indian beauty prod-
ucts stand proudly alongside the world’s leading global giants.”
Its in-house brands include Puraveda, Pahadi Local, haircare brand Anomaly, which was recently acquired from actress Priyanka Chopra Jonas, and skincare and make-up brand Akind, which it co-created with Mira Rajput Kapoor. Its portfolio also includes Nails Our Way and Dream Immerse Play.
Ambani’s statement had come a day after Nykaa’s management had also hinted at expanding its in-house brands on its investor day on Thursday. The platform, operated by FSN E-Commerce Ventures, outlined an ambitious road map to become an over $5 billion beauty and lifestyle business.
The growth of Nykaa’s “House of Brands” is expected to be significant. The management aims to be the largest house of brands business in India by financial year 2030 (FY30). Management has guided toward a net sale value (NSV) compounded annual growth rate (CAGR) of 30 per cent over FY26-30, taking the NSV from Rs. 1,700 crore in FY26 to Rs. 5,000 crore by FY30.
The “House of Nykaa” GMV grew over 65 per cent in FY26, with an improvement in profitability. In a report on the company’s focus on in-house brands business, Motilal Oswal said, “House of Brands is expected to grow faster than the core marketplace business and become a meaningfully larger contributor to group revenues and profits by FY30. We believe profit contribution is expected to increase disproportionately, given the higher gross margins, stronger pricing control, and lower dependence on third-party brands.”
Nykaa’s platform creates a structural incubation advantage, it said. “Fashion today serves about 300,000 styles across categories, while customer discovery increasingly happens through content, personalisation, and creator-led commerce. This allows the company to identify emerging brands and categories early, before allocating capital behind them,” the report added.
As of the fourth quarter of financial year (FY26), “House of Nykaa” had 12 brands across Beauty and Fashion categories at various growth stages, and two successful acquisitions of Dot & Key and Earth Rhythm. Dot & Key has grown 13 times over the last three years, while Kay Beauty has grown three times over this period, said the company. During the Q4FY26 results, the company had said that the strong performance of “House of Nykaa” had impacted margins positively. P Ganesh, chief financial officer, FSN E-Commerce while explaining the margin growth said, “…with gross margin improving by 132 basis points
in FY26, led by strong performance of House of Nykaa and improved service income across businesses.”
For FY26, “House of Nykaa” delivered a strong Rs. 3,176 crore of GMV. “That’s an about 50 per cent year-on-year increase. Served more than 17 million consumers and expanded distribution beyond online as well to 150,000 GT doors. As a reminder, this unit includes brands across beauty and fashion, seven brands in Beauty and in Fashion five brands, with an increased focus on one in particular, which is Nykd,” said Adwaita Nayar, executive director, cofounder and chief executive officer, “House of Nykaa Brands”, during the fourth quarter results.
(Published in Business Standard)
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May 6, 2026
Vaeshnavi Kasthuril, MINT
Mumbai, 6 May 2026
Fashion retailers are speeding up deliveries to keep pace with instant-gratification shopping driven by quick-fashion startups, with established players and newer brands taking sharply different approaches.
For example, brands such as Biba and The House of Rare have adopted a more calibrated, infrastructure-led strategy rather than a rapid overhaul of existing store networks. “We’ve been doing this in a very soft way but not necessarily from the same stores because that affects the customer experience,” said Siddharth Bindra, managing director of Biba. Bindra said using retail stores as fulfilment hubs for rapid delivery creates operational constraints, particularly given store sizes and layouts. “We don’t have very large stores; they are anywhere between 1,000 and 2,000 square feet. So that’s not the right efficiency,” he said.
Instead, the brand is evaluating a hub-based model in cities with higher store density, enabling faster deliveries without disrupting stone operations. “If we do, it will be though proper hubs in cities where we have four to five stores, where we would start with quick commerce and accelerate it,” he said. This could enable same-day or two to three-hour deliveries.
The House of Rare, which houses Rare Rabbit (men’s urban fashion) and Rareism (women’s fashion), is adopting a similar approach, evaluating city-levee fulfilment hubs in markets with higher store concentrations to enable faster deliveries while keeping retail outlets focused on walk-in consumers.
The strategy reflects a broader attempt among legacy retallers to belance speed with experience, rather than treating stores as Interchangeable logistics nodes. “The eventual goal is the customer, but it creates a lot of difference in the customer experience” Bindra said, pointing to the trade-offs involved.
Different take
In contrast, some brands are moving more aggressively to integrate stones directly into fulfilment networks.
Libas, an initial public offering (IPO)-bound apparel company, is networking its operating model to plug its physical retail network Into a faster, hyperlocal delivery system.
Earlier, the 12-year-old company followed a more traditional structure. Online orders were largely fulfilled from central warehouses and delivered over a few days, while stores primarily served walk-in customers, with the two channels operating independently.
That is now changing. Libas is using its stores and nearby warehouses as local fulfilment points, allowing it to service orders within a much smaller delivery radius,
“At Libas, the time frame will be approximately 60-90 minutes at the max,” said Bhavay Pruthi, senior vice president, e-commerce and product management.
The rollout has been gradual, starting with select cities and limited catchments, typically within a 7-10km radius, where delivery timelines can be tightly controlled. It has also narrowed the product mix initialy to itams that are easier to move quickly.
The push comes as consumer expectations around delivery timelines extend beyond groceries into fashion, forcing brands to rethink supply-chain design,
Rise of quick fashion
The urgency to adapt is being shaped by a surge in quick fashion startups that are attracting investor attention despite heavy cash burm.
The segment has seen a flurry of funding in recent months, with Zilo raising $15.3 million in February led by Peak XV, and Knot securing $5 million in a round led by 12 Flags in December.
It has also evolved rapidly. Quick-commerce platforms such as Zepto, Instamart and Blinkit initially offered a limited range of basic fashion items for last-minute purchases. This has since expanded into a more specialized category, with vertical players offering wider assortments across party, work and occasion wear with rapid delivery timelines.
New entrants are pushing the model further. Wydo, for instance, promises deliveries within 15 to 30 minutes in Bengaluru, while Gen Z-focused offerings such as Newme’s Zip and Snitch Quick are building businesses around near-instant fashion access.
Myntra’s rapid commerce division, M-Now, accounted for about 10% of orders in the locations where it was available as of last November.
“This is the new kind of experience that customers are expecting,” Pruthi said.
Libas is working with third-party logistics providers and quick commerce platforms for the last-mile delivery, while focusing internally on faster picking, packing and order routing. Quick commerce currently accounts for about 2% of its overall sales, with scope to grow as the model scales..
Early results, however, highlight the trade-offs. “We saw very good sell-throughs for e-commerce, but it was cannibalizing existing store sales,” Pruths said.
There are also fimits to what customers are willing to buy through rapid-delivery channels. “Customers do not have the confidence to spend 15,000 for a fashion product from a quick- commerce channel,” he said.
To address this, Libas has tightened delivery radii, curated a more suitable product mix, and is testing stores with attached dark-store infrastructure to balance walk-in and online demand.
Experts say these challenges are structural.
“If you look at fashion, it’s extremely unpredictable, and if you are a brand across multiple products, it’s complicated process,” said Devangshu Dutta, founder of management consulting firm Third Eyesight.
While demand for faster deliveries is rising, it remains a small slice of the overall market, with profitability still uncertain due to limited assortments and high fulfilment costs. For traditional retailers, adopting the model requires a fundamental reworking of supply chains that were not built for near-instant delivery, Dutta added.
(Published in MINT)
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February 16, 2026
Christina Moniz, Financial Express (Brand Wagon)
16 February 2026
Starting this month global sportswear maker Nike shifted its e-commerce operations to beauty and fashion marketplace Nykaa to address poor logistics, high delivery times and inventory niggles. With Nykaa in charge, the brand said, customers can expect free shipping on all orders and faster deliveries rang ing from twotofour days depending on the location.
The change comes at a time when Nike is struggling to cope with declining market share and operational and supply-side issues in India. Its physical store count in the country has dropped by half in the past ten years to 100 from over 200 a decade ago. Nike in India undertook major restructuring of its business between 2016 and 2019, closing 35% of its stores in those three years to take a more digital-first approach.
It’s not all doom and gloom though. The brand reported a 14% growth in sales in the fiscal ending March 2025 to clock ₹1,380 crore. But it is well behind competing brands such as Puma (₹3,274 crore) and Adidas (₹3,114 crore), both of which have over 400 stores across the country.
Given India’s size, the competitive landscape and potential, treating it as a secondary export market to be serviced from Singapore was a poor decision on Nike’s part, says Devangshu Dutta, founder and CEO, Third Eyesight.
Nike’s alignment with a local player offers important strategic lessons for global brands with big ambitions in India, especially those in the ₹8,800 crore sportswear market. Brands that have not treated India as an afterthought have succeeded in creating sustained growth and market leadership, says Dutta.
“Most of Nike’s global competitors have treated India as a market high consequence. Nike might be the leader by global revenues, in India is smaller than its global rivals like Adidas, Puma and Skechers. ASICS has a smaller base but is growing at 30% while Lotto is also looking to grow its footprint massively, observes Dutta.
Ever since Nike’s digital-first pivot, its customers in the country have raised several complaints citing delivery failures and poor service, with some deliveries reportedly taking weeks. Its decision to transfer its digital operations to Nykaa in India could potentially address these missteps and reverse the breakdown of customer experience, say experts.
Changing course
“The recent move feels like Nike acknowledging that India cannot be treated as an extension of a global system. It needs local infrastructure, local partners, and a model built specifically for how Indians shop online. Partnering with Nykaa brings local execution muscle that is hard to replicate quickly,” observes Tusharr Kumar, CEO, Only Much Louder, adding that the move is a maturity moment for global brands. “Scale alone doesn’t guarantee success. What matters is adapting to local consumer behaviour, logistical realities and service expectations,” says Kumar.
That said, Nike’s shift won’t be without challenges. The biggest one will be balancing scale with brand control, notes Yasin Hamidani, director, Media Care Brand Solutions. “While Nykaa offers strong reach and trust, Nike will need to ensure its premium positioning, product storytelling, and customer experience don’t get diluted. If managed well, this move doesn’t necessarily hurt Nike’s brand,” he states.
However, he adds that competition like Adidas and Puma, with stronger on-ground retail and omnichannel presence, may gain an edge if Nike’s visibility or momentum slows. “The partnership with Nykaa must feel strategic and not like a retreat,” he cautions.
Given that Nykaa is also a marketplace for other activewear brands, it remains to be seen how the platform maintains Nike’s premium customer experience. “On its own platform, Nike could control everything from storytelling to checkout flows and post-purchase engagement. Nike will now need to adjust to sharing customer data, promotional calendars, and operational priorities with a partner platform,” says Somdutta Singh, founder & CEO at Assiduus Global, adding that striking the right balance between leveraging Nykaa’s scale and maintaining Nike’s distinctiveness will be key.
(Published in Financial Express – Brandwagon)
admin
February 14, 2026
This episode of theUpStreamlife is a freewheeling conversation between Vishal Krishna and Devangshu Dutta, founder of Third Eyesight, with insights into the growth of modern retail and consumption in India, brand building and M&A, the balance of power between brands and retailers/platforms, sustainability vs growth and many other aspects, and is well-suited for founders and teams who want to be building for the long run in India.
