BT-PRICE Survey: How the Gen Z consumer is coming of age

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January 31, 2026

Surabhi Prasad, Business Today
Print Edition: 01 Feb, 2026

The last two years—2024 and, more notably, 2025—saw a wave of protests by a new generation of students and young professionals looking for political change, better economic conditions and more climate awareness across countries, including Bangladesh, Nepal, Indonesia and the Maldives.

But beyond these uprisings, Gen Z, the term used to describe those born in late 1990s to the early part of the 2010s and currently aged around 13-29 years, are not only questioning but also bringing forth changes in societal norms and economic behaviour. It’s not just a generation gap!

Gen Z are digital natives. They are tech savvy, have grown up with Internet in their homes, iPads as their support system, social media as a constant companion and take digital payments, online and quick commerce for granted. They tend to be night owls, the real gigsters, at home with artificial intelligence (AI) and machine learning, and with a lingo—cap, salty, suss and tea—that make others scratch their heads.

They also have newer challenges—rising unemployment, an uncertain economic environment, the rise of AI that has put a question mark on the future of work, climate change that is turning more real by the day, and skyrocketing real estate prices that mean a dream home could remain just a dream. Still, they are the rising consumer force who, over the next decade, are poised to become the largest chunk of the labour force and the focus of most companies.

For a country like India that is still young, Gen Z will soon be the economic force to reckon with. A recent report by not-for-profit think tank People Research on India’s Consumer Economy (PRICE) estimates that as of 2025, nearly one in five young individuals globally lives in India. “This is a formidable 420-million strong force, constituting approximately 29% of the nation’s total population, and made up of individuals aged between 15 and 29 as defined by India’s National Youth Policy (2014),” it said.

Labour sociologist Ellina Samantroy, Fellow at the V.V. Giri National Labour Institute, says India’s expanding Gen Z or youth workforce offers a significant opportunity for the country to reap the demographic dividend. As per the recent Periodic Labour Force Survey 2023-24, around 46.5% of the labour force is in the 15-29 age group. “There has been an increase in labour force participation in this age group from 42% during 2021-22. One can see the economic growth potential of this cohort,” she says.

However, with transitions and emerging opportunities in the world of work, it is important to harness the potential of this population cohort with adequate access to education and skilling, she says.

Devangshu Dutta, founder and chief executive of Third Eyesight, a boutique management consulting firm focused on the retail and consumer products ecosystem, says Indian Gen Z consumers are not a uniform cohort.

“A critical issue in India is the coexistence of aspiration and constraint, and India’s Gen Z are shaped by a mix of high digital exposure and wide economic disparity. While they are ambitious and globally aware, their purchasing power varies sharply across segments and locations,” he says.

Further, urban, higher-income Gen Z display global consumption behaviours such as brand experimentation, social commerce and premium aspiration, whereas a large proportion of Gen Z in Tier II, Tier III and rural India is highly value-driven and necessity-led, while drawing their inspiration from global and national sources. He also points out that unlike Millennials, Indian Gen Z are also entering the workforce in a more uncertain economic environment, making price sensitivity, smaller pack sizes and flexible payment options important. “Employment patterns such as informal jobs, gig work and delayed income stability are influencing consumption cycles and brand loyalty,” he says. There is a strong preference for digital discovery, vernacular content and peer-led recommendations, with trust built through community and relevance rather than legacy brand status.

Rising aspirations of Indian households and changes in consumption pattern with a marked move from essentials to more premium products have been well documented, most recently in Household Consumption Expenditure Surveys. But more granular, individual-level data from PRICE shows marked changes in education levels and behaviour of Gen Z and other cohorts such as Millennials (those aged between 30 and 45), Gen X (aged 45-60) and Baby Boomers (60+). A 2024 PRICE ICE 360 Survey of 8,200 respondents (18–70 years) in 25 major cities showed that Gen Z is the most educated cohort, spends the most time browsing the Internet and is more engaged with e-commerce and paid digital services.

Multinational and domestic companies are also now waking up to the Gen Z wave and are realising that they need to review strategies to gain the attention and loyalty of Gen Z as consumers and workers.

“Fashion, beauty and personal care, food and beverages, and mobile and consumer electronics are at the forefront of change in India,” says Dutta. Responding to Gen Z requirements, companies are designing products at accessible price points, expanding entry-level ranges and leveraging sachetisation and subscription models. Brands are investing more in regional languages, local influencers and platforms such as short-video and social commerce channels that resonate with young Indian consumers, he says.

But this process is still at a nascent stage, and many companies and analysts are still trying to assess this generation.

For the 34th Anniversary Issue, we at Business Today decided to decode what Gen Z is truly about, what influences them the most, what they aspire to purchase, what they can afford and what this means for India Inc. Over the course of the last few months, our newsroom saw animated discussions as senior editors sat down with younger colleagues to discuss lifestyle choices, brand loyalties and career ambitions, as we drafted an issue brief and a potential survey.

We then got in touch with PRICE, which worked with us on our survey objectives and tweaked the questionnaire. The result—a first-of-its-kind exercise where PRICE surveyed 4,311 Gen Z respondents, who are now entering the workforce with an income of their own, residing in metros and Tier II cities. The survey covered gender, education, employment status, personal income and household income classes. The main focus was urban, educated Gen-Z who has the income to be a strong consumer.

The research examined consumption behaviour across discretionary and essential categories, savings and credit attitudes, digital influence, brand loyalty, aspirations, and future spending intent.

And the results are indeed, surprising! The survey reveals that traditional consumption models that were built around age-based life stages, linear career progression and early credit adoption no longer hold for Gen Z. “This cohort’s behaviour reflects early exposure to economic shocks, greater career volatility and a redefinition of success away from speed toward resilience,” it underlines.

For businesses, misreading delayed demand as permanent weakness risks underinvestment just as Gen Z approaches its next consumption inflection, it warns. For financial services, premature credit push without trust-building will underperform. For consumer brands, price-led acquisition without quality consistency will fail to convert into lifetime value.

Delve into this issue where BT brings to you the in-depth findings of the survey and explains what this means for companies as they vie for a share of this growing consumer segment. Gen Z is not just about rizz and drip, it is giving the main character energy as they come of age.

(Published in Business Today, issue dated 1 February 2026)

Foreign fashion labels fade, functional clothing the fad

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January 15, 2026

Sagar Malviya, ET Bureau
Mumbai, 15 January 2026

It’s mostly a tale of two halves for top western fashion labels in India after the runaway sales and retail expansion in the years soon after the pandemic.

While Marks & Spencer, Benetton, and Adidas are battling waning demand, Uniqlo and Nike are gaining fresh ground, reflecting wider choices and increasingly discerning buyers in one of the world’s fastest-growing consumer economies.

Spanish brand Zara is facing stagnant growth while it tapered off at Apparel Group, which sells Aldo, and Charles & Keith brands in India. Experts termed the divergent sales performance as a potential structural shift instead of demand slowdown in India’s fashion and lifestyle market.

Devangshu Dutta, founder of retail consulting firm Third Eyesight, said consumers have clearly shifted towards function, even as trend-led brands continue to exist though they tend to be comparatively smaller. Some brands are also finding it harder to set or even follow trends the way they once did.

“This is especially true for Gen Z, which stays closely tuned to global trends and acts as the primary driver of fashion adoption,” said Dutta. “While older consumers may have greater spending power in absolute terms, it is younger shoppers who shape trends and influence product sales.”

Growth slowed across most leading retailers and fast-fashion brands in the country in FY24 as high inflation and stagnant incomes crimped discretionary spending.

While the trend remained the same for many even in FY25, select brands staged a strong rebound. For instance, Nike India’s sales rose 14% in FY25, up from a 4% increase in the previous year, while Uniqlo accelerated growth to 45%, from 31% in FY24.

Revival after Festive Season

Even Lifestyle, India’s biggest department store chain, grew 5% last fiscal, rebounding from a 4% decline in FY24.

Uniqlo said it continues to see steady momentum in India, supported by strong customer response, retail expansion, rising brand awareness, and a strong ecommerce uplift. “India is now among Uniqlo’s fastest-growing markets in Asia and plays a meaningful role in the region’s overall business,” Kenji Inoue, chief financial officer and chief operating officer, Uniqlo India told ET. “The country’s young demographic, growing focus on quality, and increasing appreciation for functional everyday clothing have all contributed to this progress.”

According to the Retailers Association of India (RAI), sales growth in organised retail segments such as apparel, footwear, beauty and quick service restaurants (QSR) saw single-digit sales growth last fiscal year but the market has recovered after the festive season with double-digit sales performance.

“Demand has improved, but it isn’t broad-based,” said Kumar Rajagopalan, chief executive at RAI which represents organised retailers. “With more fashion options available, Indian consumers are becoming more selective, and growth is coming to brands that offer a strong value proposition and not the cheapest products, but those where prices are justified by innovation, design and quality.”

In FY25, Apparel Group recorded a 25% sales growth, slowing from a 37% increase a year ago. Inditex Trent, which sells Zara in India, saw flat sales compared with an 8% growth in FY24.

Adidas too saw its revenue growth rate slowing to 5% from 20% in the previous fiscal. Sales of M&S and Benetton fell 12% and 3% each, respectively.

Being the world’s most populous nation, India is an attractive market for apparel brands, especially with youngsters increasingly embracing western-style clothing. However, most international and premium brands have been competing for a relatively narrow slice of the sales pie in large urban centres.

(Published in Economic Times)

India’s lab-grown dia­monds sparkle as investors rush in

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December 1, 2025

Priyam­vada C, Mint
1 Dec 2025

A wave of investor cap­ital is flow­ing into India’s labor­at­ory-grown dia­mond (LGD) seg­ment, as fast­s­cal­ing brands tap rising con­sumer adop­tion in a mar­ket now worth well over $300 mil­lion. New-age brands have raised mul­tiple rounds of cap­ital on the back of grow­ing mar­ket share and improv­ing mar­gins.

Actor Shilpa Shetty-backed Lime­light, which is in talks to raise its second round of cap­ital this year, joins the grow­ing list of other small brands such as Onya, Giva, Jew­el­box, Lucira Jew­ellery and Aukera, among oth­ers, who have snagged mon­ies in recent months. Lime­light has appoin­ted Ambit Cap­ital to raise about $20 mil­lion to fund its expan­sion plans, two people famil­iar with the mat­ter said.

Con­firm­ing the fun­draise, the six year-old com­pany’s co-founder Pooja Madhavan said the funds will be used towards store expan­sion and brand build­ing as it looks to touch 100 stores over the next year. “We are in final talks with growth PE funds and reputed fam­ily offices (for the fun­draise),” she told Mint.

Other sim­ilar fun­draises include Onya’s ₹5.5 crore in a pre-seed round led by Zeropearl VC last week, Aukera’s $15 mil­lion raise led by Peak XV Part­ners and Aditya Birla Ven­tures-backed Giva raised ₹530 crore in an internal round led by Premji Invest, Epiq Cap­ital and Edel­weiss Dis­cov­ery Fund, as it looks to scale up its lab-grown dia­mond offer­ings.

Nine pure-play lab grown dia­mond star­tups col­lect­ively raised a record $26.4 mil­lion in 2025, com­pared with $4.7 mil­lion across eight star­tups last year, data from mar­ket intel­li­gence pro­vider Tracxn showed.

The devel­op­ment comes as India’s lab-grown dia­mond jew­ellery mar­ket, val­ued at about $300-350 mil­lion in 2024, expects to grow at a com­pound annual growth rate (CAGR) of 15% over the next dec­ade, as per con­sultancy firm Red­seer’s estim­ates. As the mar­ket evolves, sev­eral prom­in­ent jew­ellery brands will gradu­ally pivot from exclus­ively nat­ural/mined dia­monds in favour of lab-grown altern­at­ives, along­side high-end jew­ellers incor­por­at­ing the lab-growns into their select col­lec­tions, which will drive sales volumes and act as an afford­able entry point for con­sumers.

This seg­ment has par­tic­u­larly picked pace in the last five years, with mil­len­ni­als and gen Z lead­ing this shift, driven by bet­ter value, trend­ier designs from new-age brands, and grow­ing com­fort with lab-grown dia­monds as a cer­ti­fied, high-qual­ity product. This cat­egory has also widened bey­ond occa­sional fash­ion to gift­ing, daily wear and increas­ingly bridal, reflect­ing sus­tained con­sumer con­fid­ence and a will­ing­ness to treat them as a main­stream jew­ellery option, Rohan Agar­wal, part­ner at Red­seer told Mint in an emailed state­ment.

He fur­ther added that new-age brands have stead­ily gained mar­ket share in the mid-ticket gift­ing and daily wear seg­ment with many try­ing to push into premium ranges. While the com­pet­it­ive land­scape is still evolving, incum­bents have already star­ted respond­ing by launch­ing LGD lines of their own, although the extent to which they can chal­lenge remains to be seen.

Major Indian brands that are con­sid­er­ing a foray into this cat­egory include Malabar Gold & Dia­monds, Senco Gold, which has launched the sub­brand Sennes and Tata’s Trent, which launched its brand Pome in West­side stores.

Devangshu Dutta, founder and chief exec­ut­ive officer at Delhi-based con­sult­ing firm Third Eye­sight, echoed the sen­ti­ment. He explained that new-age lab grown dia­mond play­ers are for­cing tra­di­tional jew­ellers to intro­duce LGD options or risk los­ing younger cus­tom­ers. “Not just pre­cious jew­ellery brands, even those that star­ted as fash­ion jew­ellery are expand­ing their range with LGD designs.”

“Down the road, there is poten­tially scope for con­sol­id­a­tion as investors tend to prefer a hand­ful of scaled plat­forms with strong brand recall and robust eco­nom­ics. So, as the cat­egory matures, there may be stra­tegic acquis­i­tions by large jew­ellery houses and cor­por­ates, as well as mer­gers among fun­ded star­tups,” he added.

Those star­tups that can com­bine in-house man­u­fac­tur­ing, design cap­ab­il­it­ies and data-driven retail expan­sion would be at an advant­age, Dutta said. “Key future growth areas for LGD star­tups include omni­chan­nel retail pres­ence within India, with off­line stores espe­cially in demand-dense loc­a­tions such as the met­ros and Tier 1 cit­ies, export mar­kets both with poten­tial cost advant­ages and brand expan­sion, and extend­ing into fash­ion jew­ellery, every­day wear, col­oured lab grown stones and even lux­ury col­lab­or­a­tions that pos­i­tion lab grown as aspir­a­tional rather than merely budget friendly.”

(Published in Mint)

Will focus on value fashion help Snapdeal catch up in the e-commerce race?

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September 17, 2025

Sowmya Ramasubramanian, Mint
17 September 2025

Snapdeal, run by AceVector, is relying on strong growth in fashion and apparel to strengthen its position in the competitive e-commerce space, especially during the high-stakes festive season when customer loyalty is low. According to CEO Achint Setia, the company has seen its fashion and lifestyle categories triple in growth this year, though exact figures remain undisclosed.

“Fashion has been a standout category this year and, in fact, has been possibly the fastest-growing one so far. Overall, lifestyle [including fashion, home decor, and kitchen] already accounts for 90% of our business today, and fashion is a major driving force,” Setia told Mint in an interview.

Setia was appointed to the role in January, replacing Himanshu Chakrawarti, who led Snapdeal and its subsidiary Stellaro Brands for three years. Setia has over two decades of experience across marketing and strategy roles in firms like Myntra, Viacom18 Media, and Zalora Group.

While the festival season is a key period for all consumer-facing brands and platforms, this year is important for Snapdeal as it is currently waiting for the Securities and Exchange Board of India (Sebi) clearance to list in the public markets.

“Approval from Sebi before the end of the financial year is crucial for Snapdeal. If they don’t get it, or if they have to refile, they’ll need to update their IPO documents with a full year of financial data. This means the festive season performance will be key in shaping investor sentiment, especially in a volatile market,” said a senior e-commerce executive, asking not to be named.

The firm filed its draft papers for an IPO reportedly to raise ₹500 crore through the confidential route in July, which allows it to withhold public disclosure of IPO details until later stages. Setia declined to comment on the progress of the filing.

Despite its early entry, Snapdeal is yet to make a mark among the top e-commerce players in the country by both market share and volume of transactions. For context, industry estimates show Flipkart as the market leader with 48% share, followed by Meesho and Amazon. The Indian e-commerce market is projected to grow at a compound annual growth rate (CAGR) of 21% and reach $325 billion dollars in 2030 as per an October 2024 report by Deloitte.

Founded in 2010 by Kunal Bahl and Rohit Bansal, Snapdeal was initially launched as a daily deals platform and later pivoted to a full-fledged marketplace in 2011. Over the years it raised more than $1.8 billion in funding from Softbank, Alibaba group, Foxconn and Blackrock among others. However, intense competition and the absence of a distinct growth strategy have gradually eroded Snapdeal’s momentum in the e-commerce space.

Snapdeal largely caters to cities outside metropolitan areas where value retail has picked up in recent years. Within this, fashion remains the top growth driver-with more than 80% of orders placed priced below 1599 and 80% of them com-ing from small town India, accord-ing to CEO Setia. “For us, it’s about the value-conscious mindset that could be sitting out of anywhere,” he noted.

Over the last few months, Snapdeal has invested substantially in in-house festive campaigns, as well as technology and tools for returns forecasting and logistics. According to Setia, it has also expanded its seller portfolio, adding more from key clusters like Tirupur, Surat, Ludhiana, and Agra.

According to a September 2024 report by market research firm Centrum, the mass-market fashion segment accounts for 56% of India’s total apparel market.

However, offline continues to account for more than half the sales, with Tata’s Trent, D-Mart, and Vishal Mega Mart offering a sufficient selection of price-conscious consumers in smaller towns.

While small-town India offers a wide online shopping-savvy market waiting to be captured, Meesho has raced past Snapdeal in those geographies, especially in value commerce.

“For a very long time, Snapdeal has been positioned as an e-commerce platform for Bharat, but it doesn’t necessarily hold a strong position. Meesho, Flipkart and Amazon have expanded their presence in these markets over the years, which means competition is so much more now,” said Devangshu Dutta, founder and chief executive officer at consulting firm Third Eyesight.

(Published in Mint)

Rise of pet parents sparks scramble for fundraising

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May 5, 2025

Mint, 5 May 2026

Priyamvada C., Sneha Shah

Urban India’s pet parents are driving a wave of investor interest in the pet care space. A clutch of startups such as Heads Up For Tails, Supertails, and Vetic are now in fundraising talks amid rising demand for premium products and services

While Supertails looks to raise about ₹200 crore by the end of this year, Heads Up For Tails is eyeing an investment from domestic investment firm 360 One Asset over the next few months, according to mul tiple people familiar with the matter.

Vetic, a tech-enabled chain of pet clinics, is looking to raise a sizeable round and has begun discussions with investors, they said, adding that some of these transactions may see existing investors part exit their stake.

Supertails and Vetic did not immediately respond to Mint’s requests for a comment. While 360 One declined to comment, Heads Up For Tails’ founder Rashi Narang denied the development.

Investor interest in pet care surged in the years following the pandemic, driven by a wave of new pet adoptions and rising disposable incomes. In 2023, pet care startups raised a record $66.3 million across 16 rounds, led by one major transaction ― Drool’s $60 million fundraise.

While 2023 saw a funding spike driven by Drool’s large deal, overall funding activity in 2024 was more broad-based, with fundraising at $17.9 million spanning 13 rounds, as per Tracxn.

“Pet ownership in India is estimated to be less than 10% of overall households, but growing at a rapid pace with rising incomes, especially among urban consumers. In developed economies, pet ownership can exceed three in four households, and that headroom for growth is reflected among the upper income segments in India,” said Devangshu Dutta, chief executive of Third Eyesight, a management consulting firm.

He added that urban couples and singles in many cases are even opting to become “pet parents” instead of having children.

Platforms such as Supertails, Drools and Heads Up For Tails have been the big beneficiaries of this shift. Drools raised $60 million from LVMH-backed private equity firm L Catterton in 2023, while Supertails raised $15 million led by RPSG Capital Ventures in February last year.

Similarly, Supertails, which is in talks to acquire Blue 7 Vets, a multi speciality veterinary clinic, as part of its strategy to expand offline, will also raise capital to fund the acquisition of new customers, investments in technology, and the expansion of healthcare services, including Super-tails Pharmacy and build an omni-channel experience for consumers.

The company raised about $15 million in its series B funding round last year led by RPSG Capital Ventures and existing investors Fireside Ventures, Saama Capital, DSG Consumer Partners and Sauce VC.

(Published in Mint)