Indian FMCG Companies Eye Post-Diwali Price Increases

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November 3, 2026

Pritha Pahari, The Core

3 November 2026

India’s packaged food and soap makers are running out of easy choices. Input costs have continued to rise since late February, when the Middle East conflict began disrupting supply chains and pushing up crude-linked costs.

A visible price hike, however, risks sending shoppers to a rival. To offset this, companies have reduced package sizes. However, scope for how much these packs can be reduced is limited, especially for products already sold at low price points. Take the example of a Rs 10 pack of Parle-G biscuits.

At this price, there is little room to reduce the quantity further without risking consumer dissatisfaction. Cutting the pack size could make the product less attractive, while increasing the price may discourage price-sensitive buyers.

India’s FMCG giants have squeezed pack sizes about as far as they can go. With input costs still climbing and shoppers watching every rupee, the choice between eating the cost and raising prices is coming, likely right after Diwali.

The Hikes Are In

Britannia, Hindustan Unilever (HUL), Dabur and Godrej Consumer had already raised prices by around 2-5% in the June quarter, and were weighing more for the September quarter. FMCG companies have continued to raise prices to offset higher input costs.

FMCG companies have continued to raise prices to offset higher input costs.

Tata Consumer Products increased tea prices by 8-10% between the June and September quarters, while it raised the price of its Rs 30 salt pack to Rs 32 in May and again to Rs 34 in October.

Hindustan Unilever also took price increases of around 7.5% during the September quarter, according to media reports.

Godrej Consumer Products said it would continue calibrated price increases, particularly in soaps and liquid detergents, to manage cost pressures.

Dabur has also confirmed taking pricing actions in its October business update, while Britannia had indicated a further 1.5-2% increase, largely through smaller packs. However, the latter two companies’ September-quarter results were still awaited.

Experts said that lower-income households face greater pressure because everyday essentials take up a larger share of their budgets. Affordable products such as biscuits, noodles, soaps, detergents and cooking oils are particularly sensitive to price changes.

According to experts, some manufacturers are weighing selective price increases after Diwali, possibly from December.

Shoppers haven’t walked away yet

So far, demand is holding up. Nestlé India’s sales rose 20.5 per cent to Rs 6,782 crore in the September quarter, with double-digit volume growth.

At HUL, June-quarter underlying sales growth of 10 per cent came equally from volume and price.

The market is still nervous.

Nestlé India shares closed 7.7% lower on results day after management flagged rising input costs, especially packaging, edible oils and farm commodities.

Business Standard quoted chairman Manish Tiwary as saying, “Rising inflation, particularly food inflation, is a reality.”

India’s FMCG volume growth remains mixed, although several companies continue to report resilient demand. Tata Consumer Products’ India branded volume growth eased from 16% in Q4 FY26 to 13% in Q1 FY27 and 11% in Q2 FY27.

Marico reported that India volume growth reached near double digits in Q2 FY27, following 11% in Q1.

Dabur India recorded 5% underlying volume growth in Q1 FY27, while its October update indicated double-digit revenue growth for Q2 but did not disclose a confirmed volume figure.

Overall, demand remains resilient, but revenue growth should not be confused with volume growth, particularly as companies raise prices to offset higher input costs.

Why Smaller Packs?

Satish Meena, founder of research firm Datum Intelligence, said that companies try to absorb costs first. “They can do it for one quarter, they can do it for two quarters, but at a certain point they have to pass it on to the customer,” he said. He expects much of that to happen after the festive season.

Discounts are not an option either, since margins are thin. That leaves pack sizes. “Instead of 150 grams, we are doing 120 grams, keeping the price the same,” Meena said, describing the move.

A visible price rise carries a risk of its own.

“Your positioning in the shop will change, and customers will also perceive you as an expensive product and look for other brands,” he said. Once a rival takes the shelf space, it is hard to win it back.

Devangshu Dutta, founder of research firm Third Eyesight, says price points are hard to move. “Price points are often anchored either in the consumer’s mind or by competitive benchmark pricing, making them difficult to change,” he said.

He also said the practice now carries a reputation risk. “The shrinkflation phenomenon isn’t new, but social media has given it viral visibility, which can potentially damage brand reputation.”

Pricing Pecking Order

Meena said companies will follow a set order. First they improve buying and supply chains, then trim ad spending. Next they raise prices on premium products, where buyers are more willing to pay. Raising prices across all products comes last, so they don’t lose share.

Dutta says companies are “caught in a vice” because input costs are rising while core shoppers are cautious about spending. Companies have “no option but to cut brand-level advertising and also review overheads deeply.”

Indian FMCG companies are facing rising input costs across several product categories.

In October 2026, plastic packaging costs were reported to have increased by 30–40%, putting pressure on snack makers and household-product manufacturers.

Palm oil prices rose 21% year-on-year in September, while sunflower oil increased 14%, soybean oil 9% and mustard oil 8%.

Sugar prices climbed 18% year-on-year, adding pressure on confectionery and packaged-food producers.

Tea prices rose 10% over the same period. Coffee and cocoa also recorded increases, with Arabica coffee up 19% quarter-on-quarter and cocoa rising 48%. These increases affect biscuits, noodles, chocolates, soaps, shampoos and detergents differently.

Now What?

The next test is HUL’s September-quarter results, due after its board meets on 28 October. Meena does not expect much to change in the next one to two quarters.

He says the pressure is not seasonal. “It’s because of the war happening in the Middle East… it’s a much longer issue for them,” and he points to RBI data showing some impact on demand.

Input-cost pressures could persist into early 2027.

S&P Global’s September outlook projected elevated manufacturing costs through 2027, while October data showed plastic packaging costs 30–40% higher and key polymer prices more than 50% above pre-conflict levels.

Although prices may ease if supply routes improve, these figures suggest FMCG companies could face continued cost pressure over the next two quarters.

Dutta said only a few brands will come through easily. “Few brands or products are able to build longer-term loyalty consistently and whose value to the consumer is stickier than the resistance to price movement.”

For everyone else, the room to raise prices or shrink packs is running out.

(Published in The Core)

Erratic winter puts clothing retailers on thin ice for a second straight year

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February 11, 2026

Vaeshnavi Kasthuril, Mint

Bengaluru, 11 February 2026

Sales of winter wear were underwhelming for the second year in a row as an unusually delayed and milder winter disrupted demand for heavy winter wear, particularly in north and west India, executives at two of India’s top clothing retailers said. Initial optimism for a bumper season this year compounded the disappointment for retailers.

While early signs of a La Niña—a weather pattern typically known for bringing freezing temperatures to India—triggered some early buying in the previous quarter, the season remained unusually mild, leaving stores with a surplus of winter clothing. Excess rainfall and cyclonic activity during the festive period in parts of eastern and southern India further weighed on seasonal buying, compounding the pressure on winter sales which are typically front-loaded.

This slump is particularly painful because winter sales are the industry’s largest annual driver. These months coincide with India’s massive wedding season, when spending peaks. Together, they account for roughly 20% of total yearly revenue for apparel companies, according to industry estimates. India’s apparel market was estimated to be worth more than ₹1.9 trillion in FY25, of which 41% was organised, credit ratings firm CareEdge said in January 2026.

V-Mart: margin over volume

Lalit Agarwal, managing director of V-Mart Retail, said, “Northern India saw a delayed or milder winter initially, leading to dispersed demand for heavy winter wear. Winter demand was definitely delayed a little bit—it didn’t get lost, but it was erratic.” He added that while festive demand held up, “demand visibility was uncertain, particularly in winter-led categories, and we consciously chose to protect margins rather than chase volumes.”

V-Mart’s revenue grew a little over 10% year-on-year to ₹1,126.4 crore in Q3 from ₹1,023.7 crore a year earlier and ₹889.05 crore in the third quarter of FY24, but this growth was largely driven by wedding and festive-season clothing, executives at the company said.

Anand Agarwal, chief financial officer of V-Mart Retail, said despite forecasts of a strong, early winter, “peak winters were delayed across North and West India, leading to a lull post-Diwali.” He added, “While the festive period went off reasonably well, winter demand did not pan out as anticipated,” attributing the softer sales to fewer peak winter days and unusually warmer temperatures.

Despite the delayed demand, the company managed to avoid a build-up of unsold inventory during the quarter. “Inventory health remained strong despite the delayed winter, and in some categories we were even short of inventory,” said Anand Agarwal, indicating that the eventual dip in temperatures led to a sudden pick-up in demand in select winter categories rather than excess stock.

Winter-led assortments continue to account for a sizeable share of the company’s quarterly sales, underscoring its sensitivity to weather patterns. “Winter and pre-winter categories accounted for about 40-45% of the overall mix during the quarter, and this share rose to over 60% during peak winter weeks in December,” said Agarwal during the third-quarter earnings call. The higher share of winter wear sales during peak weeks helped cushion margins, even as volumes remained below expectations. Lalit Agarwal said the company refrained from aggressive discounting amid uncertain demand. “Higher full-price sell-through during the winter quarter supported margins, as we did not undertake aggressive discounting,” he said.

Vishal Mega Mart: the late recovery

Gunender Kapur, managing director and chief executive officer of rival Vishal Mega Mart, said delayed winters usually force retailers to push promotions to ensure that they don’t carry forward all that merchandise, because the next opportunity to sell it would be the following year.

Despite this, the company’s performance held up, he said, highlighting that winter sales achieved robust double-digit same-store growth for the entire season and the full quarter, effectively overcoming the sluggish demand during December. Kapur noted that demand for winter clothing increased significantly in January, adding, “Winter merchandise is still selling well, both in our stores and in other stores, we believe.”

Vishal Mega Mart reported revenue growth of about 17% to ₹3,670.3 crore in Q3 FY26 from ₹3,135.9 crore in Q3 FY25 and ₹2,623.5 crore in Q3 FY24, largely on the back of wedding and festive-season demand.

Kapur said the company was unsure whether there would be significant unsold winter merchandise at the end of the season, adding that maintaining pricing discipline helped protect profit margins. “Merchandise that sells in December typically fetches a higher price than January merchandise for winter because sales often begin by late December or early January,” he said. “In our case, there was no problem. We achieved same-store sales growth of over 10%, even with the winter merchandise we purchased for the autumn-winter season.”

V2 Retail: the outlier

In contrast, V2 Retail recorded strong performance in the third quarter, largely driven by winter wear. Revenue surged nearly 60% year-on-year to ₹929.2 crore in Q3 from ₹590.9 crore a year earlier. This is perhaps because V-Mart and Vishal Mega Mart are more concentrated in north and central India, where winter demand was more uneven this season, while V2 has a stronger presence in eastern and north-eastern markets, including Bihar, Jharkhand, Odisha and Assam.

Managing director Akash Agarwal said the early onset of winter led to a “very good season” for the company. He noted that winter garments typically command a much higher average selling price (ASP) than summer products, which resulted in a visible bump in average bill value during the third quarter, led by higher sales of jackets and sweaters. Agarwal said this high-ASP, high-margin category accounted for the bulk of Q3 sales and was a key driver of the company’s same-store sales growth.

A worsening problem?

Two straight years of sluggish sales because of erratic winters highlight broader challenges around climate change for apparel retailers, which peg their inventory based on weather patterns and demand.

“Seasons have always been inherently unpredictable, and retailers have never been able to forecast with certainty how cold or warm a winter will be or how long it will last,” said Devangshu Dutta, founder of Third Eyesight, a consulting firm. However, he said that the challenge has intensified over the past 15-20 years as apparel businesses have scaled up and expanded their store footprints nationwide, stretching product development and supply chains over several months.

“No matter how hard you work on the plan, your forecast will always be wrong. You will either overshoot or undershoot,” Dutta said, adding that this leaves retailers grappling with either shortages or excess stock. Winterwear, he said, is particularly vulnerable because it has a higher value per unit, a much shorter selling window, and a smaller market, factors which together create a “humongous problem” for retailers.

Data from a World Meteorological Organisation report published on 16 January showed that 2025 was among the three warmest years on record worldwide, continuing a decade-long streak of exceptional heat despite the cooling La Niña phase. This is a clear sign that background warming from greenhouse gases is overwhelming natural variability, the report said. It suggested that climate change will intensify seasonal shifts and extreme weather in the years and decades ahead, making industries tied to seasonal patterns, such as winter apparel, increasingly vulnerable to unpredictable weather swings and weaker cold spells.

(Published in Mint)

New tax & labour rules: What rising compliance costs mean for e-comm platforms

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December 3, 2025

Pooja Yadav, Exchange4Media

3 December 2025

Over the last few months, India’s e‑commerce and quick‑commerce ecosystem has undergone a wave of structural regulatory and tax reforms. Be it the Goods and Services Tax Council (GST Council) formally bringing “local delivery services” under the tax net with an 18% levy, or the newly implemented labour and social-security reforms expanding obligations for gig workers on aggregator platforms like Swiggy and Zomato, the cost and compliance landscape for delivery and fulfilment is shifting significantly.

The latest GST clarification, delivery fees, packaging charges, and logistics surcharges are now creating a ripple effect across pricing, platform margins, and seller compliance requirements.

The past few months have already shown concrete signals that platforms are revising their incentives, delivery promises, and fee structures. Following the GST clarification, major food‑delivery players have raised their platform fees, for instance, Zomato reportedly increased its per‑order fee from ₹10 to ₹12 (pre‑GST), while Swiggy also raised fees in select markets. Some quick‑commerce arms are also reworking free‑delivery thresholds or fee waiver conditions. Swiggy Instamart also recently updated its free‑delivery threshold to orders above ₹299, with handling and surge fees applying below that level, per reports.

Meanwhile, some platforms seem to be signalling a de‑emphasis on “ultra‑fast for every order” as universally viable; free or fast delivery now appears increasingly tied to higher order values or subscription/membership perks.

It looks like these pressures are forcing platforms to reconsider long-standing quick-commerce levers such as ultra-fast delivery, first-order free offers, zero delivery fees, and flash discounts — which have historically driven customer acquisition and retention.

While Zomato did not comment directly, it referred to the Code on Social Security, 2020 (CoSS), noting that the platform is prepared for gig-worker obligations and does not expect the rules to negatively impact long-term business sustainability.

According to Kapil Sharma of Amazon Ads, “The e‑commerce landscape will continue to evolve, but some fundamentals remain constant such as delivering value to consumers and providing advertisers with meaningful ways to engage. Our full-funnel ad solutions allow brands to focus on objectives such as new product launches, brand building, or promoting larger pack sizes, ensuring campaigns remain relevant and effective even as the ecosystem adapts to changing costs and regulations.”

e4m reached out to Swiggy, Meesho, Zepto and BigBasket for comments, but did not receive responses until the time of publishing.

Several experts told e4m that the economic model of quick commerce, built on heavily subsidised delivery and small-ticket frequent orders, is under pressure. Platforms will need to find sustainable levers to retain customers without eroding margins. The industry has started to see a strategic recalibration where speed is increasingly becoming a hygiene factor rather than a differentiator, free delivery is becoming conditional, and platforms are nudging consumers toward larger baskets, subscription models, curated bundles, and scheduled deliveries. Brands, in turn, are also shifting focus from mass discounting to premiumisation, value-led messaging, and precise cohort-based targeting.

Will Free Delivery Become Rare?

With the new social‑security obligations for gig workers under India’s labour reforms, and the added cost burden of delivery services now subject to GST, the economic logic underlying “free delivery” as a marketing lever is coming under stress. Chetan Asher, Founder and CEO of Tonic Worldwide, echoes this view, noting that quick-commerce platforms previously operated on thin contribution margins and heavily subsidised small-ticket, frequent orders. With rising delivery costs and mandatory social-security contributions, universal free delivery is becoming increasingly unsustainable.

Industry analysts point out that the new social-security mandates and GST on delivery fees have lifted per-order costs noticeably. Most quick-commerce platforms already operate at low single-digit contribution levels, making blanket “free delivery” hard to justify. It may continue, but only as a conditional incentive tied to higher basket values, subscription memberships, or flexible delivery slots, rather than as a universal subsidy.

Shradha Agarwal, Co- Founder & Global CEO, Grapes Worldwide, added from an advertising standpoint, “It’s already happened, brands like Zomato, Swiggy, Amazon and Flipkart, who know we are going to buy from them, have shifted from ‘buy now’ tactics to ‘stay with me’ strategies. Those days are gone when platforms were giving blanket discounts, now brands are the ones tightening their offers.” Citing an example she mentioned how offline pricing is ₹235, but online it is sold at ₹185, with online adding to top-line rather than bottom-line.

On promo hooks like ‘₹0 delivery’, ‘first-order free’ or ’10-minute delivery’, Agarwal said, “As labour codes, compliance costs, and social-security contributions kick in, platforms will have less room to burn cash on promos that don’t create sustainable value. Consumers care more about convenience than freebies.”

On ad spend shifts, she noted, “Offer-driven campaigns will weaken, while value-driven storytelling will rise. ATL and influencer campaigns will strengthen, and performance marketing will become more strategic. Retail media will become non-negotiable.”

From a brand perspective, Asher pointed out that quick-commerce spends are increasingly evaluated against contribution margin rather than sheer GMV growth. Discounts and zero-fee offers are losing bite as customer acquisition costs rise. First-party data, replenishment journeys, and sharper cohort-based offers are gaining importance, ensuring that incentives remain ROI-focussed rather than mass-oriented. Similarly, speed claims such as “0 delivery” or “10-minute delivery” are becoming less differentiating in top cities, where most players already deliver within 15–20 minutes. Consumers now respond better to reliable ETAs, fair fee structures, and transparent pricing than aggressive speed promises.

Adding her viewpoint, Pooja Dhamdhere, Commerce Lead at Starcom India, said, “Incentives like free delivery or first-order offers are likely to evolve rather than disappear, and platforms will explore strategies such as tiered benefits, curated bundles, or differentiated pricing for specific cohorts.”

According to serial entrepreneur Alok Chawla and Founder at Kiko Live, added that while platforms may continue absorbing delivery costs in the short term, the long-term economics will require charging for ultra-fast or low-value orders. “Once platforms pass the actual delivery costs to consumers, we expect order frequency and small-cart behaviour to change, with many users shifting to larger baskets or neighbourhood retailers offering free delivery,” he noted.

Alternative Consumer-Incentive Models

Devangshu Dutta, founder and chief executive of Third Eyesight, who is an expert in the consumer and modern retail sector, stated, “I think platforms will pass a significant portion of the new 18% GST burden on delivery to end-consumers, either through higher delivery charges or repackaged platform fees. Some of this cost may also be clawed back from restaurant partners and quick-commerce brands via revised commissions, slotting fees or mandatory participation in marketing programmes, especially in categories where the platform has stronger bargaining power. Overall, I expect higher minimum-order thresholds and a tighter margin environment for restaurants and small D2C brands that rely heavily on third-party platforms.”

Analysts highlight strategies such as minimum-order thresholds, where free or lower-fee delivery applies only above a certain cart value, nudging consumers to order larger baskets rather than frequent small-ticket items. Subscription and membership-based models are also gaining prominence, offering benefits like waived or discounted delivery, priority fulfilment, and access to exclusive promotions in exchange for a fixed fee.

Scheduled or batch delivery windows are being used to optimise logistics, reduce cost pressure on ultra-fast last-mile fulfilment, and improve operational efficiency. Meanwhile, curated bundles and value packs, including weekly or monthly combos, allow consumers to plan purchases while enhancing per-unit economics for platforms. These levers also enable brands to maintain margin integrity without over-reliance on short-term discounting.

From a marketing perspective, this shift is prompting agencies and creative-first firms to move toward value-led messaging, premiumisation, and cohort-based targeting. Dhamdhere explained, “Platforms are optimising assortments by surfacing premium SKUs, nudging higher average order values, and using search optimisation to strengthen profitability. Brands are now focusing on aspirational consumers with curated bundles, subscriptions, and value-led propositions, rather than mass discounting. Performance campaigns will continue, but clarity of value and sustainable margin-led offers are becoming key for acquisition and retention.”

2026: Will regulatory pressure force a recalibration?

As 2026 approaches, the combined impact of GST on delivery services and mandatory social-security contributions for gig workers is forcing a fundamental rethink of quick-commerce economics. With blanket discounts, zero delivery fees and ultra-fast delivery no longer viable as mass levers, platforms are shifting toward basket-building, subscriptions, curated bundles and conditional incentives. The growth thesis is evolving from “habit formation at any cost” to protecting contribution margins through reliable ETAs, transparent pricing and premium assortments rather than aggressive subsidies.

Brands are recalibrating alongside this shift. Premiumisation, value-led propositions and sharper cohort-based targeting are taking precedence over broad discounting, and campaigns are increasingly evaluated on ROI, repeat behaviour and lifetime value rather than raw GMV. Tiered memberships, scheduled deliveries and subscription-led conveniences are emerging as key retention tools, while short-form video, influencer ecosystems and retail media help articulate value in a tighter cost environment.

Chawla said platforms will have to move beyond “₹0 delivery”, “first order free” and “10-minute delivery” as core propositions because the delivery cost burn far exceeds margins on small-ticket orders. Many consumers currently place multiple micro-orders a day simply because delivery is free, but once fees come into play, behaviour will likely shift toward clubbing orders or reverting to neighbourhood retailers, who themselves are rapidly digitising through partners like Kiko Live.

In the next phase, he adds, free instant delivery will only be sustainable for larger baskets, whereas scheduled delivery may become the default for free delivery, with paid instant delivery as an optional upgrade. Subscriptions may drive loyalty, but only up to a point, since the heaviest users would consume more deliveries than the subscription fee can realistically subsidise, making it difficult for platforms to make the model profitable.

This points to a clear playbook for 2026. “Free delivery” and mass discounting are expected to fade, giving way to conditional, tier-based formats that reward higher basket values, subscriptions or specific cohorts. Brand platform partnerships will also move toward profitability rather than promotional burn, with campaigns designed to protect margins instead of fuelling discount-led spikes.

Taken together, the signs suggest that 2026 will not mark the end of convenience, but the end of convenience that is subsidised blindly. The real test now is who absorbs this new cost of convenience, platforms, brands, or consumers. And as that battle plays out, another tension is already emerging: whether small and regional advertisers can survive the rising cost of visibility in India’s digital economy.

(published in Exchange4Media)

Retailers fuel Black Friday frenzy with bumper offers

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November 27, 2025

Viveat Susan Pinto, Financial Express
November 27, 2025

Several of the country’s top retailers, malls and brands have kicked off a shopping extravaganza on the occasion of Black Friday, offering steep discounts across product categories.

A Western import, the day which symbolises the beginning of the Christmas shopping season in the US, the UK and Europe, gained popularity in India over the past two years as a crucial sale window after Diwali.

Domestic retailers, say experts, are using this period to exhaust existing inventory at steep discounts as they gear up for the winter season.

This year, discounts are up to 60-80% across fashion, lifestyle, electronics and cosmetics, higher than the 50% seen last year. E-tailers such as Ajio have pushed the pedal even harder, offering as much as 85-90% on denims, jackets and select products during the sale this year.

Bigger Deals, Longer Duration

“Retailers in India are building Black Friday as an important off-season peak. The participation of brands is growing, deals are getting bigger and the sale days are more,” Devangshu Dutta, founder and chief executive of Third Eyesight, a Gurugram-based retail consultancy, said. That is visible from the intense promotional activity this year. What began as a flash sale event a couple of years ago has now extended to a week-long sale period this year, experts said.

Pushpa Bector, senior executive director and business head, DLF Retail, said that brands this year are ready with strong offers, driven in part by GST cuts and a stable economic outlook. “Early trends show healthy interest across categories by consumers. We expect a strong double-digit uplift over the Black Friday period, setting us up for a strong close to the year,” she said.

Retailer Strategies

While Black Friday typically falls on the last Friday of November, some retailers such as Flipkart, Croma, Vijay Sales, Nykaa and Tata Cliq have kicked off their Black Friday sales last week itself to build on the excitement. For electronic retailers, said Nilesh Gupta, director, Vijay Sales, Black Friday will extend into Cyber Monday next week (falling on December 1), making it even more relevant for them to focus on the occasion.

“We’ve been building Black Friday as a retail property in the last few of years as it fills the post-Diwali void quite well. Black Friday also extends well into Cyber Monday which comes immediately after. While we started with a few categories in the initial years, we now have offers across all our segments. Discounts are up to 45-50% this year in line with last year,” he said.

Rival Croma is also offering up to 50% discount on products this year, executives said.

“Black Friday has become one of India’s most anticipated shopping moments. At Croma, we are focused on delivering value across categories with steal deals, bundled savings, and limited-time offers,” Croma’s CEO & MD Shibashish Roy said.

Croma will also introduce a special late-night shopping window on November 28 at select stores across India. For two hours—from 10 pm to 11:59 pm —these stores will remain open with exclusive additional discounts on some of the season’s most in-demand products.

Nishank Joshi, chief marketing officer, Nexus Select Malls, said it is elevating the Black Friday experience with bigger assured gifts, giveaways and reward points if consumers upload their bills on their Nexus One apps.

Mayank Lalpuria, director, marketing (north, central & west) at Phoenix Mills, which operates Phoenix malls, said that it was expecting double-digit year-on-year growth and strong footfalls during the Black Friday period.

Tanu Prasad, CEO – Malls, Oberoi Realty, said that the firm was seeing far more planned purchases towards premium products and a rise in family-oriented outings. “We are anticipating an encouraging response at the (Black Friday) weekend resulting in a strong kick-off to the (December) shopping season,” Prasad said.

Direct-to-consumer brands such as Inc.5 footwear and NEWME said that they have rolled out big deals for Black Friday. “We’re looking at a 30x surge in orders across both offline and online for Black Friday,” NEWME Co-founder & CEO Sumit Jasoria said.

“Our customers look forward to Black Friday, and this year, we’re excited to bring fresh new launches, curated edits, and our widest range yet,” Rajesh Kadam, CEO, Inc.5 Footwear, said.

(Published in Financial Express)

Will focus on value fashion help Snapdeal catch up in the e-commerce race?

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September 17, 2025

Sowmya Ramasubramanian, Mint
17 September 2025

Snapdeal, run by AceVector, is relying on strong growth in fashion and apparel to strengthen its position in the competitive e-commerce space, especially during the high-stakes festive season when customer loyalty is low. According to CEO Achint Setia, the company has seen its fashion and lifestyle categories triple in growth this year, though exact figures remain undisclosed.

“Fashion has been a standout category this year and, in fact, has been possibly the fastest-growing one so far. Overall, lifestyle [including fashion, home decor, and kitchen] already accounts for 90% of our business today, and fashion is a major driving force,” Setia told Mint in an interview.

Setia was appointed to the role in January, replacing Himanshu Chakrawarti, who led Snapdeal and its subsidiary Stellaro Brands for three years. Setia has over two decades of experience across marketing and strategy roles in firms like Myntra, Viacom18 Media, and Zalora Group.

While the festival season is a key period for all consumer-facing brands and platforms, this year is important for Snapdeal as it is currently waiting for the Securities and Exchange Board of India (Sebi) clearance to list in the public markets.

“Approval from Sebi before the end of the financial year is crucial for Snapdeal. If they don’t get it, or if they have to refile, they’ll need to update their IPO documents with a full year of financial data. This means the festive season performance will be key in shaping investor sentiment, especially in a volatile market,” said a senior e-commerce executive, asking not to be named.

The firm filed its draft papers for an IPO reportedly to raise ₹500 crore through the confidential route in July, which allows it to withhold public disclosure of IPO details until later stages. Setia declined to comment on the progress of the filing.

Despite its early entry, Snapdeal is yet to make a mark among the top e-commerce players in the country by both market share and volume of transactions. For context, industry estimates show Flipkart as the market leader with 48% share, followed by Meesho and Amazon. The Indian e-commerce market is projected to grow at a compound annual growth rate (CAGR) of 21% and reach $325 billion dollars in 2030 as per an October 2024 report by Deloitte.

Founded in 2010 by Kunal Bahl and Rohit Bansal, Snapdeal was initially launched as a daily deals platform and later pivoted to a full-fledged marketplace in 2011. Over the years it raised more than $1.8 billion in funding from Softbank, Alibaba group, Foxconn and Blackrock among others. However, intense competition and the absence of a distinct growth strategy have gradually eroded Snapdeal’s momentum in the e-commerce space.

Snapdeal largely caters to cities outside metropolitan areas where value retail has picked up in recent years. Within this, fashion remains the top growth driver-with more than 80% of orders placed priced below 1599 and 80% of them com-ing from small town India, accord-ing to CEO Setia. “For us, it’s about the value-conscious mindset that could be sitting out of anywhere,” he noted.

Over the last few months, Snapdeal has invested substantially in in-house festive campaigns, as well as technology and tools for returns forecasting and logistics. According to Setia, it has also expanded its seller portfolio, adding more from key clusters like Tirupur, Surat, Ludhiana, and Agra.

According to a September 2024 report by market research firm Centrum, the mass-market fashion segment accounts for 56% of India’s total apparel market.

However, offline continues to account for more than half the sales, with Tata’s Trent, D-Mart, and Vishal Mega Mart offering a sufficient selection of price-conscious consumers in smaller towns.

While small-town India offers a wide online shopping-savvy market waiting to be captured, Meesho has raced past Snapdeal in those geographies, especially in value commerce.

“For a very long time, Snapdeal has been positioned as an e-commerce platform for Bharat, but it doesn’t necessarily hold a strong position. Meesho, Flipkart and Amazon have expanded their presence in these markets over the years, which means competition is so much more now,” said Devangshu Dutta, founder and chief executive officer at consulting firm Third Eyesight.

(Published in Mint)