Experts Say 2026 Will Reward Discipline, Not Scale, in India’s D2C Sector

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January 6, 2026

Saumyangi Yadav, Entrepreneur India
Jan 6, 2026

After years of rapid growth and a sharp reset, India’s direct-to-consumer (D2C) sector is expected to settle into a more balanced phase. The period of easy funding, aggressive customer acquisition and scale-at-all-costs expansion is clearly over, experts suggest. Now, what lies ahead in 2026 is a shift towards steadier growth driven by better execution, stronger retention and clearer brand positioning.

According to Bain and Flipkart, India’s e-retail market is projected to reach $170–190 billion in GMV by 2030, driven by a growing online shopper base and evolving commerce models. As adoption deepens across Tier-2 and Tier-3 cities, high-frequency categories such as grocery and lifestyle are expected to drive a larger share of growth, making repeat purchase and habit formation critical for D2C brands.

Against this backdrop, 2026 is shaping up as the year when D2C brands are judged less on ambition and more on outcomes.

A Post-Hype Phase of D2C

Industry observers say the D2C ecosystem has clearly moved beyond its hype-driven phase. Devangshu Dutta, Founder and Chief Executive of retail consultancy Third Eyesight, describes the current moment as one of structural correction rather than contraction.

“India’s D2C ecosystem is in a post-hype phase where growth may be slower but structurally healthier,” Dutta says, adding, “Earlier growth cycles prioritised visibility and sales at the expense of profitability and consistency. Now, success is being measured by repeat rates, contribution margins and the ability to fund growth internally.”

Tighter funding is also driving this shift. With D2C investments slowing and overall capital remaining cautious, brands are now being pushed to show predictability rather than promise. Tracxn data shows Indian D2C startups raised USD 757 million in 2024, significantly lower than previous years, while overall PE-VC investments in India remained flat at USD 33 billion in 2025, according to Venture Intelligence.

As a result, Dutta notes that many D2C companies are rationalising portfolios, tightening inventory cycles and optimising supply chains. Marketing strategies, too, are evolving, with greater emphasis on retention, community-building and owned channels instead of discount-led growth.

Uniqueness Will Define Winners

If capital discipline is one defining force, speed is another. Harish Bijoor, business and brand strategy expert, argues that D2C’s next phase will be shaped by how brands respond to a faster, more fragmented commerce environment.

“The e-commerce revolution led to a more refined orientation of D2C, and that has now given way to a q-commerce revolution that is even faster,” Bijoor says, adding, “The D2C revolution is going to be leveraged by speed. A whole host of players will invest time, energy and innovation into this.”

In Bijoor’s view, traditional e-commerce is now the slowest layer in a spectrum where quick commerce is the fastest, and D2C sits in between. In such a landscape, competing purely on price is no longer sustainable. He believes differentiation will increasingly come from uniqueness and premium positioning rather than ubiquity.

“When you know that you get a particular great-tasting biryani at just one place with no branches, you will go to that place. That uniqueness is what will distinguish D2C commerce in the future,” he says.

Bijoor adds that many D2C brands have been trapped in price wars under the guise of differentiation. He also argued that brands that premiumise and resist excessive omnichannel dilution are more likely to build desirability and long-term value.

Consumers Move Beyond Metros

Structural shifts in demand are reshaping how and where D2C brands grow. India now has one of the world’s largest and most diverse online consumer bases, with growth increasingly driven by Tier-2, Tier-3 and smaller towns rather than metros alone. Internet adoption continues to deepen across rural and semi-urban India, expanding the addressable market well beyond early digital buyers.

This widening base is changing the nature of growth. Consumers are becoming more deliberate in how they spend, weighing value, quality and trust more carefully than before.

As Devangshu Dutta notes, Indian consumers have always been discerning, but rising living costs and economic uncertainty have made them even more thoughtful, pushing brands to earn repeat demand rather than rely on impulse or discount-led purchases.

“Value is not just about discounts,” he says. “It’s a balance of price, performance and trust. For D2C brands, repeat consumption has to be earned through consistent quality, transparent pricing and dependable service.”

High-frequency categories such as grocery, lifestyle and general merchandise are expected to drive much of this expansion. Bain estimates these segments will account for two out of every three e-retail dollars by 2030, reinforcing the importance of habit formation and retention-led models.

Quick Commerce Expands Discovery, Not Profitability

Quick commerce has emerged as a powerful but complex growth lever for D2C brands. The format now accounts for a significant share of India’s e-grocery demand and has scaled into a multi-billion-dollar market, becoming a key discovery channel for food and everyday consumption brands.

However, expansion beyond metros remains challenging. RedSeer data shows non-metro markets contribute just over 20 per cent of quick commerce GMV, even as platforms scale to over 150 cities, with breakeven economics in smaller towns requiring significantly higher throughput.

Praveen Govindu, partner at Deloitte India, cautions that while quick commerce has helped many D2C brands gain discovery, particularly in food and beverage, it is not a sustainable growth engine on its own.

“From a customer acquisition standpoint, quick commerce is not fundamentally different from traditional e-commerce,” Govindu says, adding, “It is an expensive channel, and competition will only intensify. Over the long term, brands cannot rely on burning capital there.”

Omnichannel Enters Its Toughest Phase Yet

As digital acquisition costs rise, India’s ad market is projected to grow nearly 8 per cent in 2025 to Rs 1.37 lakh crore, with digital accounting for almost half of the spends, brands are being pushed to diversify distribution. Yet omnichannel presence alone is no longer enough.

“Many brands talk about omnichannel, personalisation and seamless journeys, but in practice these efforts are still disjointed. In 2026, the focus will shift from intent to execution,” Govindu says.

RedSeer projects India’s retail market to cross USD 2 trillion by 2030, with nearly 90 per cent of consumption still happening offline. For D2C brands, this makes offline expansion unavoidable, but success will depend on consistent execution across pricing, inventory, service and communication.

Consumers, Govindu notes, do not consciously differentiate between online, offline or social platforms. “They simply want a consistent experience,” he says. “Even small inconsistencies can erode trust.”

AI-Led Discovery and Experience

Perhaps the most transformative force shaping 2026 will be the evolution of buying journeys themselves. Govindu sees the rise of AI-led and agentic commerce as a major inflection point.

“Conversational platforms and AI-driven assistants will increasingly influence discovery, purchase, fulfilment and post-sales experiences. What earlier happened across multiple touchpoints is now beginning to happen in one place,” he says.

This convergence amplifies the importance of content-led discovery, owned data and deep consumer understanding. Brands that can unify storytelling, commerce and service into a coherent narrative are more likely to build loyalty in an environment where switching costs are low and alternatives are abundant.

Whether growth comes through D2C websites, marketplaces, quick commerce or offline stores, experts agree that the real differentiator will be a brand’s ability to build durable consumer relationships. As investors shift focus from short-term metrics to long-term value creation like retention, margins and brand strength, the next phase of India’s D2C story is less about rapid expansion and more about refinement.

(Published in Entrepreneur India)

Saumyangi is a Senior Correspondent at Entrepreneur India with over three years of experience in journalism. She has reported on education, social, and civic issues, and currently covers the D2C and consumer brand space.

Lenskart’s Year of Big Wins

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December 7, 2025

Gargi Sarkar, Inc42
7 December 2025

The past year has been nothing short of monumental for LensKart — from reporting another operationally profitable quarter in Q2 FY26 to making the public markets leap in November, and crossing a market capitalisation of INR 70,000 Cr despite a muted stock market debut.

A clear shift this year has been Lenskart’s effort to move beyond the image of a ‘basic D2C eyewear’ brand selling prescription glasses and sunglasses. The company is now working to reposition itself as a new-age tech brand.

Further, Lenskart is rethinking where and how its products are manufactured. Currently, around 20–25% of its frames are reportedly manufactured in India. The company is ramping up its domestic production. As a new manufacturing facility in Telangana is a work in progress, Lenskart intends to gradually shift most of its manufacturing operations from China to India.

In many ways, 2025 has been about scaling up for Lenskart, and as it embarks on a fresh journey as a publicly listed company, let’s take stock of the company in 2025 and where it might be headed in 2026.

Lenskart’s Smart Eyewear Bet

Lenskart began its smart eyewear journey last year with the launch of Phonic, its audio glasses. It later deepened its push into the segment by announcing a strategic investment in Ajna Lens, a Mumbai-based deeptech company that develops AI-powered XR glasses. Back then, Peyush Bansal described the move as the “next chapter” in Lenskart’s smart glasses journey.

Cut to December 2025, the company is all set to launch its AI camera smartglasses, B by Lenskart, by the end of this month.

What makes B by Lenskart noteworthy is that it isn’t being marketed as just another pair of smart glasses. The new eyewear features an integrated Sony camera that enables hands-free photo and video capture. The glasses come with a built-in AI assistant powered by Gemini 2.5 Live. They are designed to offer natural, conversational interactions and pack in a range of advanced features — from hands-free UPI payments and live translation to wellness insights and more.

What makes the move even more significant is Lenskart’s decision to open B by Lenskart to India’s developer ecosystem. By making its AI and camera technology accessible to consumer apps and independent developers, the company is enabling integrations across categories such as food delivery, entertainment, and fitness.

“By opening its AI smartglasses to third-party developers, Lenskart is moving from a one-time product-sale model to a platform ecosystem model. In the long run, this could unlock recurring revenue streams and higher margins,” said a product developer.

Besides, the company is aligning itself with a younger customer cohort, aided by affordability, style, and technology.

“That’s what seems to define their current strategy. Over time, they’ve also brought in elements of innovation like virtual try-ons, and any product, feature, or service that brings novelty and appeals to younger customers has become part of their brand approach,” said Devangshu Dutta, the founder of Third Eyesight.

Next, the timing couldn’t be better for Lenskart to place its bet on smart glasses. An IDC report reveals that despite a slowdown in smartwatch and earwear segments in the second half of 2025, smart glass shipments shot off more than 1,000% over the last year.

However, it’s not going to be smooth sailing from here.

At its core, Lenskart is still a consumer-facing company, and it needs new products to keep its revenue growing. But the competition is already heating up. Jio unveiled its own AI-powered smart glasses, Jio Frames, at Reliance Industries’ 48th annual general meeting. And of course, Meta continues to lead the global smart glasses market.

At this point, smart eyewear is a niche category, which comes with a hefty price tag.

“Unless cost drops dramatically, mass adoption is still a distant dream. As of now, the product will only attract early adopters and tech enthusiasts, rather than the mainstream consumer,” Dutta adds.

Lenskart’s Make In India Push

Lenskart is not only widening its product range but also ramping up its manufacturing. The company currently operates centralised manufacturing facilities in India (Bhiwadi in Rajasthan and Gurugram in Haryana), Singapore, and the UAE. It also has manufacturing operations in China.

Back home, Lenskart has also signed a non-binding MoU with the Government of Telangana for setting up a greenfield manufacturing facility for optical glasses. The proposed investment stands at INR 1,500 Cr and will be supported by certain incentives and assistance from the state government.

The new production facility is expected to strengthen Lenskart’s domestic manufacturing capabilities while reducing its exposure to foreign exchange fluctuations and import-related volatility.

However, the expansion comes with its own set of challenges. While the new manufacturing plant in Telangana is expected to strengthen Lenskart’s vertical integration, it will come with a hefty cost burden.

Profitability Still A Troubling Question

The cost structure is becoming increasingly important for Lenskart. Despite its headline-grabbing profitability, the company is still operating on fairly thin margins.

Lenskart reported a net profit of INR 297 Cr in FY25, a notable turnaround from a loss of INR 10 Cr in FY24. However, market analysts caution that the business’ core operations were unprofitable. It was largely “other income” or investment income that drove the FY25 bottom line.

“Though Lenskart has increased its revenue from INR 3,789 Cr in FY23 to INR 6,651 Cr in FY25, the company’s profitability has largely improved due to a rise in other income. While it reported a PAT of INR 297 Cr in FY25, a closer look shows that the profit was driven significantly by an increase in other income, which jumped to INR 356 Cr in FY25,” SimranJeet Singh Bhatia, senior research analyst for equity at Almondz Group.

The point of concern here is that Lenskart turned operationally profitable only after its market debut. Bhatia believes that at least three to four quarters of consecutive profitability will be needed to prove the company’s underlying strength.

However, making matters worse are the company’s climbing expenses, which stood at INR 1,980.3 Cr in Q2 FY26, up 18.5% YoY.

What Lies Ahead?

The year was equally sour for the eyewear major. While its IPO generated significant buzz and saw strong subscription levels, its market debut turned out to be a muted affair.

At the upper end of its INR 382 to INR 402 IPO price band, the public issue implied a price-to-earnings (P/E) multiple of roughly 235–238 times its FY25 profits, placing it among the most expensive consumer tech listings in India.

On its first day of trading, Lenskart Solutions Ltd. was listed on the NSE at INR 395 per share, a discount of 1.74% to the issue price of INR 402. The stock, however, fell close to 9% shortly thereafter. On the BSE, it debuted at INR 390, marking a discount of nearly 3%.

After the IPO, Bhatia adds, the biggest concern surrounding Lenskart is the store-level unit economics, particularly because a significant share of the IPO proceeds is being directed toward expanding its company-owned, company-operated store network.

Entering the new year as a public company, Lenskart will have to prove that its scale-up plans are justified and that it has greater control over its balance sheet. 2026 will be a critical juncture for the company, as the next three to four quarters will be closely watched for signs of sustainable growth, improved margins, and stronger operational discipline.

[Edited by Shishir Parasher]

(Published in Inc42)

India’s lab-grown dia­monds sparkle as investors rush in

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December 1, 2025

Priyam­vada C, Mint
1 Dec 2025

A wave of investor cap­ital is flow­ing into India’s labor­at­ory-grown dia­mond (LGD) seg­ment, as fast­s­cal­ing brands tap rising con­sumer adop­tion in a mar­ket now worth well over $300 mil­lion. New-age brands have raised mul­tiple rounds of cap­ital on the back of grow­ing mar­ket share and improv­ing mar­gins.

Actor Shilpa Shetty-backed Lime­light, which is in talks to raise its second round of cap­ital this year, joins the grow­ing list of other small brands such as Onya, Giva, Jew­el­box, Lucira Jew­ellery and Aukera, among oth­ers, who have snagged mon­ies in recent months. Lime­light has appoin­ted Ambit Cap­ital to raise about $20 mil­lion to fund its expan­sion plans, two people famil­iar with the mat­ter said.

Con­firm­ing the fun­draise, the six year-old com­pany’s co-founder Pooja Madhavan said the funds will be used towards store expan­sion and brand build­ing as it looks to touch 100 stores over the next year. “We are in final talks with growth PE funds and reputed fam­ily offices (for the fun­draise),” she told Mint.

Other sim­ilar fun­draises include Onya’s ₹5.5 crore in a pre-seed round led by Zeropearl VC last week, Aukera’s $15 mil­lion raise led by Peak XV Part­ners and Aditya Birla Ven­tures-backed Giva raised ₹530 crore in an internal round led by Premji Invest, Epiq Cap­ital and Edel­weiss Dis­cov­ery Fund, as it looks to scale up its lab-grown dia­mond offer­ings.

Nine pure-play lab grown dia­mond star­tups col­lect­ively raised a record $26.4 mil­lion in 2025, com­pared with $4.7 mil­lion across eight star­tups last year, data from mar­ket intel­li­gence pro­vider Tracxn showed.

The devel­op­ment comes as India’s lab-grown dia­mond jew­ellery mar­ket, val­ued at about $300-350 mil­lion in 2024, expects to grow at a com­pound annual growth rate (CAGR) of 15% over the next dec­ade, as per con­sultancy firm Red­seer’s estim­ates. As the mar­ket evolves, sev­eral prom­in­ent jew­ellery brands will gradu­ally pivot from exclus­ively nat­ural/mined dia­monds in favour of lab-grown altern­at­ives, along­side high-end jew­ellers incor­por­at­ing the lab-growns into their select col­lec­tions, which will drive sales volumes and act as an afford­able entry point for con­sumers.

This seg­ment has par­tic­u­larly picked pace in the last five years, with mil­len­ni­als and gen Z lead­ing this shift, driven by bet­ter value, trend­ier designs from new-age brands, and grow­ing com­fort with lab-grown dia­monds as a cer­ti­fied, high-qual­ity product. This cat­egory has also widened bey­ond occa­sional fash­ion to gift­ing, daily wear and increas­ingly bridal, reflect­ing sus­tained con­sumer con­fid­ence and a will­ing­ness to treat them as a main­stream jew­ellery option, Rohan Agar­wal, part­ner at Red­seer told Mint in an emailed state­ment.

He fur­ther added that new-age brands have stead­ily gained mar­ket share in the mid-ticket gift­ing and daily wear seg­ment with many try­ing to push into premium ranges. While the com­pet­it­ive land­scape is still evolving, incum­bents have already star­ted respond­ing by launch­ing LGD lines of their own, although the extent to which they can chal­lenge remains to be seen.

Major Indian brands that are con­sid­er­ing a foray into this cat­egory include Malabar Gold & Dia­monds, Senco Gold, which has launched the sub­brand Sennes and Tata’s Trent, which launched its brand Pome in West­side stores.

Devangshu Dutta, founder and chief exec­ut­ive officer at Delhi-based con­sult­ing firm Third Eye­sight, echoed the sen­ti­ment. He explained that new-age lab grown dia­mond play­ers are for­cing tra­di­tional jew­ellers to intro­duce LGD options or risk los­ing younger cus­tom­ers. “Not just pre­cious jew­ellery brands, even those that star­ted as fash­ion jew­ellery are expand­ing their range with LGD designs.”

“Down the road, there is poten­tially scope for con­sol­id­a­tion as investors tend to prefer a hand­ful of scaled plat­forms with strong brand recall and robust eco­nom­ics. So, as the cat­egory matures, there may be stra­tegic acquis­i­tions by large jew­ellery houses and cor­por­ates, as well as mer­gers among fun­ded star­tups,” he added.

Those star­tups that can com­bine in-house man­u­fac­tur­ing, design cap­ab­il­it­ies and data-driven retail expan­sion would be at an advant­age, Dutta said. “Key future growth areas for LGD star­tups include omni­chan­nel retail pres­ence within India, with off­line stores espe­cially in demand-dense loc­a­tions such as the met­ros and Tier 1 cit­ies, export mar­kets both with poten­tial cost advant­ages and brand expan­sion, and extend­ing into fash­ion jew­ellery, every­day wear, col­oured lab grown stones and even lux­ury col­lab­or­a­tions that pos­i­tion lab grown as aspir­a­tional rather than merely budget friendly.”

(Published in Mint)

Rise of pet parents sparks scramble for fundraising

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May 5, 2025

Mint, 5 May 2026

Priyamvada C., Sneha Shah

Urban India’s pet parents are driving a wave of investor interest in the pet care space. A clutch of startups such as Heads Up For Tails, Supertails, and Vetic are now in fundraising talks amid rising demand for premium products and services

While Supertails looks to raise about ₹200 crore by the end of this year, Heads Up For Tails is eyeing an investment from domestic investment firm 360 One Asset over the next few months, according to mul tiple people familiar with the matter.

Vetic, a tech-enabled chain of pet clinics, is looking to raise a sizeable round and has begun discussions with investors, they said, adding that some of these transactions may see existing investors part exit their stake.

Supertails and Vetic did not immediately respond to Mint’s requests for a comment. While 360 One declined to comment, Heads Up For Tails’ founder Rashi Narang denied the development.

Investor interest in pet care surged in the years following the pandemic, driven by a wave of new pet adoptions and rising disposable incomes. In 2023, pet care startups raised a record $66.3 million across 16 rounds, led by one major transaction ― Drool’s $60 million fundraise.

While 2023 saw a funding spike driven by Drool’s large deal, overall funding activity in 2024 was more broad-based, with fundraising at $17.9 million spanning 13 rounds, as per Tracxn.

“Pet ownership in India is estimated to be less than 10% of overall households, but growing at a rapid pace with rising incomes, especially among urban consumers. In developed economies, pet ownership can exceed three in four households, and that headroom for growth is reflected among the upper income segments in India,” said Devangshu Dutta, chief executive of Third Eyesight, a management consulting firm.

He added that urban couples and singles in many cases are even opting to become “pet parents” instead of having children.

Platforms such as Supertails, Drools and Heads Up For Tails have been the big beneficiaries of this shift. Drools raised $60 million from LVMH-backed private equity firm L Catterton in 2023, while Supertails raised $15 million led by RPSG Capital Ventures in February last year.

Similarly, Supertails, which is in talks to acquire Blue 7 Vets, a multi speciality veterinary clinic, as part of its strategy to expand offline, will also raise capital to fund the acquisition of new customers, investments in technology, and the expansion of healthcare services, including Super-tails Pharmacy and build an omni-channel experience for consumers.

The company raised about $15 million in its series B funding round last year led by RPSG Capital Ventures and existing investors Fireside Ventures, Saama Capital, DSG Consumer Partners and Sauce VC.

(Published in Mint)

D2C – Founders v Investors (video; panel discussion)

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August 30, 2024

In a startup world, founders are typically creators first while investors see themselves as the monitors. Therefore, conflicts between the two are almost a default feature of a relationship that in effect funds a dream. From ‘off’ chemistry to differences of opinion to what some founders see as shackles on entrepreneurial freedom, the reasons could be any or a mix of all. Watch this discussion, with a mega-panel of intense start-up founders on the one hand and investors with VC funds on the other, addressing the pain points on Cash, Control, Creativity, Chemistry and Culture in a supercharged encounter. Session Anchor, Devangshu Dutta (Founder, Third Eyesight) reflected, “Those who have heard classical music jugalbandi or witnessed jazz musicians jamming will appreciate the creative tension, the give and take that was the thread throughout this discussion, reflecting the reality of the relationship between entrepreneurs and VCs.”

Watch the video

INVESTORS:
Ankita Balotia, VP, Fireside Ventures
Aashish Vanigota, Principal – Investments, IvyCap Ventures Advisors Private Limited
Bhawna Bhatnagar, Co-founder, We Founder Circle
Nitya Agarwal, VP-Investments, 3one4 Capital
Harmanpreet Singh, Founder & Managing Partner, Prath Ventures
Vamshi Reddy, Partner, Kalaari Capital
Zoeb Ali Khan, Vice President, Sauce.vc

D2C FOUNDERS:
Abdus Samad, Founder, Sam & Marshall Eyewear
Akshay Mahendru, Co-Founder & CEO, The Pet Point & Nootie
Malvika Jain, Founder, SEREKO
Nitin Jain, Founder, Indigifts
Puneet Tyagi, Egoss Shoes
Radhika Dang, CEO & Founder, The Good Karma Company
Rahul Aggarwal, Coffeeza
Udit Toshniwal, Founder & Director, The Pant Project
Vaani Chugh, Co-founder & Director, D’chica
Yash Kotak, Co-founder, Bombay Hemp Co.
Yashesh Mukhi, Co-founder, Chupps