Beyond the noise – how D2C brands are reinventing retail [VIDEO]

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January 28, 2026

What does it actually take to build a fashion brand in India?

This panel (“Beyond the Noise- How D2c Fashion Brands Are Reinventing Retail”) at the 25th Edition of India Fashion Forum focussed on some real answers, in a refreshing, down-to-earth conversation moderated by Devangshu Dutta (Founder, Third Eyesight), with the founders of DeMoza (Agnes Raja George), The Mom Store (Surbhi Bhatia), Miraggio (Mohit Jain), BeyondBound (Tejasvi Madan), and Bari (Sameer Khan Lodhi).

No fluff, no “disrupting the industry” talk. Just founders being honest about what’s worked, what hasn’t, and what they’d do differently. A few things that struck a chord:

• Every single brand started because the founder couldn’t find something they personally wanted: inclusive activewear, affordable handbags that didn’t look cheap, good maternity wear. Sometimes the simplest observation is the best business idea.
• Inventory management came up often. One founder took their inventory cycle from 6 months down to 4. Another re-shuffles stock every 15 days based on what’s selling where. Unglamorous? Yes, but this is what actually keeps a business alive.
• The marketing conversation highlighted a move away from traditional advertising toward things that actually make people feel something. One founder talked about turning a farmhouse into a full “apricot colour” experience for customers. Another shoots content with real customers, not influencers.
• And the most memorable line of the whole discussion came from the most experienced founder in the room sharing a learning: “I won’t open stores fast.” No explanation needed, really.

Building a brand is exciting. Keeping it alive is the harder, quieter work. This panel was a good reminder of that. Worth a watch if you’re building something in this space.

Why Most Indian D2C Brands Fail to Cross INR 100 Crore Mark

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December 15, 2025

By Saumyangi Yadav, Entrepreneur India
Dec 15, 2025

India’s D2C ecosystem has grown rapidly over the past five years, but scale remains elusive. While thousands of brands have launched and many have crossed early revenue milestones, only a small fraction manage to break past INR 100 crore in annual revenue. According to a new report by DSG Consumer Partners, based on a survey of over 100 Indian D2C founders and operators, the problem is not demand or product-market fit, it is how brands attempt to scale.

The report shows that around 60–65 per cent of Indian D2C brands remain stuck in the INR 1–50 crore revenue band, with very few reaching the INR 100 crore mark. This stage marks the point where early traction exists, but growth begins to strain unit economics, teams, and operating systems.

Insights from over 100 D2C founders reveal that India’s fastest-growing brands win on fundamentals rather than speed alone. Clear product-market fit, disciplined data tracking, strong unit economics, creative velocity, and an early focus on retention consistently separate scalable brands from those that plateau. Founders also admit that performance marketing mistakes, pricing missteps, and weak creative systems slow growth far more than budget constraints. In a booming D2C landscape, capability gaps in operations, brand-building, and supply-chain depth are widening the divide between breakout brands and those stuck in the performance plateau.

Industry observers argue that this is where many brands mistake rapid online growth for sustainable scale.

As Devangshu Dutta, Founder & CEO, Third Eyesight, explains, “Scaling up online can be very rapid, but is also capital-hungry in terms of CAC. Given the intense competition, the lack of customer stickiness and the power of platforms, there is a constant churn of marketing spend which is a huge bleed for growing brands.”

CAC Inflation is The Real Constraint

One of the clearest findings from the playbook is that acquisition efficiency, rising CAC and unstable ROAS, is the single biggest blocker to growth, cited by more founders than funding or category expansion. Moreover, over 70 per cent of brands rely on Meta as their primary acquisition channel, increasing vulnerability to auction pressure and platform-driven volatility.

Dutta links this directly to the limits of a digital-only mindset. “Limited offline expansion can trap brands in narrow urban digital markets, blocking broader scale,” he said.

This over-reliance on online performance marketing often leads to growth that looks strong on dashboards but weak on cash flow.

Highlighting their report, Pooja Shirali, Vice President, DSG Consumer Partners, said, “Across over 90 consumer brands we’ve partnered with at DSGCP, one truth is clear: brands that master Meta’s ecosystem don’t just grow, they change their entire trajectory through strategic clarity and disciplined execution. The real drivers of scale have less to do with viral moments, and everything to do with the long-term fundamentals that make milestones like the first INR 100 crore predictable, not accidental.”

Why Omnichannel is Unavoidable

The report suggests that brands that scale sustainably are those that reduce overdependence on paid digital acquisition and expand their distribution footprint. However, offline expansion brings its own complexity.

Dutta stresses that omnichannel is not an optional add-on, but a strategic shift. “D2C brands must adopt an omnichannel approach, blending online with offline retail for sustainable and scalable reach. Clearly the channels work very differently and management teams have to be prepared and capitalised for the long haul to tackle acquiring customers with channel-appropriate strategies,” he adds.

This aligns with the DSGCP report’s broader insight that scale breaks down when brands fail to adapt operating models as they grow.

Even within digital channels, performance weakens over time. The playbook finds that 62 per cent of founders report creative fatigue, where repeated creatives fail to sustain ROAS despite higher spends. At the same time, 55 per cent admit to under-investing in CRM and retention, with most brands reporting repeat purchase rates of just 10–30 per cent.

Both the data and expert opinion point to a common theme: brands that cross the INR 100 crore mark are structurally different. They obsess over unit economics, processes, and capital efficiency rather than topline growth alone.

As Dutta puts it, “Scalable brands that cross the growth hump have leadership obsessed with unit economics and omnichannel execution rather than chasing vanity metrics. Cash always was and is king, especially at early stages of growth.”

He adds that execution strength matters as much as strategy. “They are able to grow and steer teams that build and replicate processes fast rather than spending time, effort and money reinventing all the time, and do so without constant CXO intervention.”

As competition intensifies and capital becomes more selective, the next generation of INR 100 crore D2C brands is likely to be defined not by speed, but by the ability to compound cash flows, institutionalise processes, and scale distribution beyond digital platforms.

Saumyangi is a Senior Correspondent at Entrepreneur India with over three years of experience in journalism. She has reported on education, social, and civic issues, and currently covers the D2C and consumer brand space.

(Published in Entrepreneur India)

Offline Surge and M&A Push Define Next Stage of India’s D2C Growth

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November 13, 2025

Saumyangi Yadav,Entrepreneur
Nov 13, 2025

India’s consumer landscape is undergoing a decisive shift in 2025. While D2C brands that once thrived on digital-only distribution are now aggressively building an offline footprint, legacy FMCG majors are simultaneously acquiring digital-first brands to strengthen their portfolios and tap into new consumer behaviours.

As analysts suggest, these trends signal a maturing phase for India’s D2C ecosystem, one that blends physical retail and strategic consolidation.

Offline Push Accelerates

According to a recent CBRE report, ‘India’s D2C Revolution: The New Retail Order’, D2C brands leased nearly 5.95 lakh sq ft of retail space between January and June 2025, accounting for 18 per cent of all retail leasing during this period, up sharply from 8 per cent in the first half of 2024. Fashion and apparel dominated the expansion, contributing close to 60 per cent of D2C leasing, followed by homeware and furnishings and jewellery at about 12 per cent each, while health and personal care brands accounted for roughly six per cent. The shift is equally visible in the choice of retail formats: 46 per cent of D2C leasing went to high streets, 40 per cent to malls, and the remaining to standalone stores, reflecting the category’s growing focus on visibility, trial and experiential discovery.

Experts suggest that it represents a strategic pivot to blended engagement.

As Devangshu Dutta, CEO of Third Eyesight, notes, “India’s D2C surge is powered by digital-first consumers, tremendous improvement in seamless logistics, and low-cost market entry, supported subsequently by substantial amounts of investor capital chasing those startups that stand out from the competition. Yet, lasting success demands a more holistic view: the divide between online and offline is a business construct, not a consumer reality. The larger chunk of retail sales still happens through physical channels and, for brands that want to be mainstream, an omnichannel presence is absolutely essential.”

This also aligns with the broader market outlook. The India Brand Equity Foundation (IBEF), in its Indian FMCG Industry Analysis (October 2025), estimates the value of India’s D2C market at USD 80 billion in 2024, with expectations of crossing USD 100 billion in 2025. Much of this growth is being led by categories that combine frequent purchase cycles with strong digital discovery, beauty, personal care, and food and beverage segments where consumers are open to experimentation but demand authenticity, transparency, and a compelling product narrative.

“The Gen Z and millennial consumer cohorts value newness but also authenticity and unique product stories, which are best communicated in spaces that are controlled by the brand,” Dutta added, “In the launch and growth phases, this could be the brand’s digital presence including website and social media, but over time this can include pop-up stores, kiosks, shop-in-shops and even exclusive brand stores.”

CBRE’s data reflects this shift clearly, with D2C brands increasingly opting for flexible store formats and high-street locations to maximise traffic and visibility.

M&A Gains Momentum

Parallel to the offline push is a noticeable wave of consolidation. Large FMCG companies are accelerating acquisitions to capture emerging consumer niches and strengthen their digital-native capabilities.

In recent years, Hindustan Unilever has acquired Minimalist; Marico has bought Beardo, Just Herbs, True Elements, and Plix; ITC has taken over Yoga Bar; and Emami has secured full ownership of The Man Company. These deals, reported widely across business media in 2024 and 2025, point to the need for established companies to fast-track entry into high-growth, ingredient-forward, and youth-focused categories without the lead time of in-house incubation.

“Legacy FMCG companies are acquiring D2C brands to rapidly gain access to new consumer segments, product innovation, and digital-native capabilities, including direct engagement and insights. Such deals enable large companies to diversify portfolios, accelerate entry into trending segments by-passing the initial launch risks, and rejuvenate their brands with modern digital marketing expertise,” Dutta explained.

Challenges and Risks

But the acquisitions do not come without risk and challenges, analysts warned.

“However, integrating D2C operations also poses challenges, including cultural differences, the risk of stifling entrepreneurial agility, and the need to harmonise data and omnichannel strategies. The ability to nurture acquired brands without diluting their distinctive appeal will determine acquisition success,” Dutta added.

Yet even as the ecosystem expands, challenges remain. Offline stores add operational complexity, inventory planning, staffing, last-mile logistics, and real-time data integration. Still, the bottom line is that India’s D2C sector is moving into a hybrid era defined by tighter omnichannel integration, sharper product storytelling, and portfolio realignment through acquisitions.

(Published in Entrepreneur)

BlissClub’s niche is going to be its Achilles’ heel

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June 13, 2025

Hiral Goyal, The Morning Context

13 June 2025

Several smart, well-to-do Indians believe they have an opportunity to build a successful business by selling apparel to affluent people. Armed with this hypothesis and with venture capital in tow, these entrepreneurs are having a go at the market.

Some are building a business just around undergarments, for instance. Others are focusing on premium T-shirts. Or denim wear. There’s also ethnic wear. And work clothes. Even workout clothes. It would appear that every niche in the apparel market is being exploited by someone who believes they have a product that can disrupt the category and create a large, sustainable business.

Amid this sea of ventures, BlissClub stands out.

In only five years of operations, the Bengaluru-based startup has made a name for itself. By simply focusing on premium activewear for women. Now that’s a niche within a niche.

Founded by Minu Margeret in 2020, BlissClub’s story goes something like this. Drawing on her personal experience as a frisbee player, Margeret started BlissClub to address the needs of Indian women who struggled to find comfortable and functional activewear. With inclusive sizing and tiny details such as pockets and wide waistbands in leggings, the startup catered to Indian women with products that were specifically designed for them and their body types.

The idea clicked. Women were willing to experiment with BlissClub’s clothing and, on the back of its early success, the company has grown from zero to revenue of over Rs 85 crore as of 31 March 2024. The startup has also been able to raise capital from VC investors like Elevation Capital, Eight Roads Ventures and Alteria Capital, who’ve come on board hoping that Margeret is onto something. Just last month, the company raised Rs 45 crore (around $5.3 million) in a Series B funding round, a mix of debt and equity. This took its total fundraise to nearly $26 million (Rs 222 crore), according to Entrackr.

Except that’s all the good news there is. Five years in, it looks like BlissClub is at a crossroads. Its revenue growth has slowed-from 360% year-on-year in 2022-23 to just 27% in 2023-24-and its valuation remains flat at $67 million.

Already, women’s activewear as a category is far too niche. It doesn’t help that BlissClub now faces intense competition from legacy players like Page Industries (Jockey’s India licensee), Aditya Birla Group and French sporting goods retailer Decathlon as well as startups like HRX and Clovia. All of them are trying to grow their sales to keep up with the rapidly growing trend of casual attire, where product differentiation is now largely down to marketing. It is another matter altogether that these customers are price-conscious, and disposable income to spend on premium clothing is limited to a few million people in India.

That’s the reality of the market where BlissClub operates. “The greatest challenge for the new athleisure brands, apart from capital and internal execution discipline, is to maintain brand integrity rather than get sucked into price battles and discounting, which is a race to the bottom that only the businesses with large balance sheets can win,” says Devangshu Dutta, founder and chief executive of Third Eyesight, a management consulting firm focused on the retail and consumer goods industry.

Questions sent to Margeret did not elicit a response. But it’s important to ask, what should BlissClub do? It may have had a great start, but is that enough to scale? This is what we’ve set out to explore in this story.

Fighting the big guns

Almost every customer in India who’s out to buy activewear or athleisure-has enough well-known brands to choose from. There’s Jockey, Decathlon, Nike, Puma, Adidas, Asics and Skechers, to name a few. And there’s something for everyone at every possible price point.

So, what particular need is BlissClub trying to fulfill?

Margeret says she started the company because she could never find appropriate activewear in the Indian market. From BlissClub’s website about its origin story: “While some clothes were comfortable, they simply did not stretch enough. Those that did stretch, were too compressive.” With BlissClub, Margeret focused on inclusive sizes and comfortable fabric that was ideally suited to India’s hot climate.

But are inclusivity and quality enough when it comes to having a differentiating factor? Not really.

Nothing, for instance, would stop other brands from copying BlissClub’s designs or offering comparable quality to gain customers. Additionally, BlissClub risks losing customers to other brands if it fails to keep up with its promise of top-most quality products. Some customers have already taken to social media recently to share their grievances (here, here, here and here). Their most common complaint? The quality of BlissClub’s fabric has gone down and there’s a lot of pilling.

On top of this, there is unrelenting competition from legacy players, most of whom have been building their athleisure portfolio for sometime now. Take Page Industries, for example. The company launched its athleisure portfolio in 1995, but it only doubled down on making it a key growth pillar in 2014-15. Just a couple of years later, Aditya Birla Group entered the men’s athleisure business with Van Heusen in 2016 and later expanded into women’s wear as well. Both these brands were quick to identify the shifting fashion trend to casual wear and benefited handsomely when the category finally exploded during the COVID-19 pandemic-as people started working from home and focusing on their physical health. Here’s what Page Industries’ CEO Karthik Yathindra told Mint in 2022 about the company’s decision to focus on athleisure: “So, the timing worked out for us very well. Demand has also been healthy across innerwear for men and women, but athleisure really surged a lot more than what we had anticipated or planned for. I would say, we jumped a year or two in terms of demand with athleisure compared to pre-pandemic days. We literally doubled our business. Whereas, overall, as an organization, we clocked 37-38% jump in revenue in the last financial year.”

It is no surprise then that these companies are well positioned in terms of the distribution network and the range of choices they offer to take on the Indian athleisure market as compared to BlissClub and other small players. Page Industries, for example, has more than 111,000 multi-brand stores and 1,453 exclusive brand stores, besides its digital presence through its own website and third-party marketplaces. BlissClub, on the other hand, has largely been an online player, selling products through its own website or through marketplaces like Myntra and Amazon. At present, it runs 14 retail stores across nine cities.

That’s no small gap, and competition is only going to heat up. So, what options does BlissClub have?

Stretched thin

From where BlissClub stands today, there are only a few ways it can grow its top line. Mostly because the size of India’s athleisure market remains small; it’s even smaller for women. “Athleisure is a $15 billion market with a CAGR of 20%. Of this, women are -30-40%,” says Gaurav Verma, co-founder and head of consumer investments at venture capital fund Ortella Global Capital. This $5-billion market for women’s activewear becomes smaller if we take into account only the premium space. (We couldn’t independently verify this estimate as there are no reliable reports available.)

In a niche market like this, there’s limited room to scale. Unless you cut down prices, introduce more categories, start catering to all genders or open retail stores. Let’s look at each of these options.

First up, the prices. Any premium brand that cuts prices risks diluting itself. Now, BlissClub has been handing out discounts and buy-one-get-one offers more liberally than ever before. For example, its Ultimate Leggings the company’s bestselling product -is priced at Rs 2,299 and sold at Rs 1,399 after discount. But when you compare it with Decathlon or homegrown brands like Hrithik Roshan-backed HRX or Clovia, you’d find that BlissClub remains in the premium segment even after discounts. And while lowering prices further might help BlissClub gain more customers, its margins-already EBITDA-negative-will most likely suffer.

The second strategy is introducing more categories. This is something BlissClub seems to be interested in. The startup entered the innerwear category with sports bras. The latest additions have been swimwear and travel wear. But in these segments, BlissClub is yet to replicate the kind of success it saw with its flagship products-Ultimate Leggings and Ultimate Flare Pants.

There is a bigger problem here. When it comes to athleisure startups, says Verma, “there are growth concerns beyond the top 3-5 SKUs [stock keeping units) like leggings, tops.” He goes on to say, “Unless we see growth in [direct-to-consumer) on higher-priced SKUs like jackets, shoes and accessories, we will continue to see pressure on both top line and bottom line growth.”

To make matters worse for BlissClub, the new categories the company is venturing into are witnessing increased competition. Take innerwear, for example. Influencer Kusha Kapila recently announced her shapewear brand Underneat, backed by Fireside Ventures and Mamaearth co-founder Ghazal Alagh. Besides this, players like Jockey, Clovia and Van Heusen have also been fighting for market share.

The third option, then, is to enter the menswear category. Though a natural extension for any athleisure brand, it does not promise scale. Let’s look at Technosport for some perspective. The A91 Partners-backed company, which sells affordable activewear for men and women across categories, reported a revenue of Rs 382 crore (around $44.5 million) in 2023-24. But that is after 18 years of operations and catering to the mass market with a fairly well-established distribution in the offline channel.

An even bigger challenge for BlissClub here would be to shake off its identity as a brand for women. Take the case of Lululemon. When the Canadian activewear company entered the men’s business in 2014, the biggest concern was that the brand was popularized by women and it would be tough to convince male customers to buy its products. The breakthrough here was the company’s ABC pants-short for anti-ball crushing pants-which helped Lululemon acquire male customers. Still, Lululemon continues to struggle with its identity as a women’s brand. Its latest effort to fight this was by making seven-time Formula 1 champion Lewis Hamilton its brand ambassador.

Finally, there’s the option of opening physical stores to acquire more customers. A digital-first strategy, says Dutta, allows the newer niche brands to directly connect with their target customers and achieve a critical mass. However, to get greater scale, “they need to add offline presence as well,” he notes. “Offline stores are not just a mainstreaming opportunity but also a way to create a brand immersion experience for the consumers, which can strengthen the connect with their core consumer segment.”

However, considering that BlissClub is a premium brand, it only makes sense for the brand to open outlets in high-street markets. But this would entail some serious expenditure. After all, opening retail stores requires capital.

Raising capital, though, does not look like a tall order for BlissClub. Its most recent fundraise, which will be used towards growth and expansion, is a testament to that. Before that, the company had raised $15 million in its Series A round. The credit for this partly goes to Margeret and Vidit Aatrey’s connections in the VC ecosystem. Aatrey, Margeret’s husband, is Meesho’s co-founder and CEO (the e-commerce company itself has raised $1.61 billion in total funding.)

Thanks to the funds it has been able to raise, BlissClub has had a good run so far.

However, with competition brewing in this space, the company risks losing its edge and becoming one of many. To give credit where it’s due, BlissClub has done a great job at building brand equity in the Indian activewear market. To grow beyond where it is today, though, it will need to rethink its strategy.

Perhaps it already is. In the last year, BlissClub has entered into categories beyond activewear; this includes innerwear, swimwear and most recently, travel wear. At the same time, it is also opening retail stores across the country.

How BlissClub scales will leave cues not just for Margeret but everyone else who believes they can build a niche apparel company in India successfully.

(Published in The Morning Context)

D2C – Founders v Investors (video; panel discussion)

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August 30, 2024

In a startup world, founders are typically creators first while investors see themselves as the monitors. Therefore, conflicts between the two are almost a default feature of a relationship that in effect funds a dream. From ‘off’ chemistry to differences of opinion to what some founders see as shackles on entrepreneurial freedom, the reasons could be any or a mix of all. Watch this discussion, with a mega-panel of intense start-up founders on the one hand and investors with VC funds on the other, addressing the pain points on Cash, Control, Creativity, Chemistry and Culture in a supercharged encounter. Session Anchor, Devangshu Dutta (Founder, Third Eyesight) reflected, “Those who have heard classical music jugalbandi or witnessed jazz musicians jamming will appreciate the creative tension, the give and take that was the thread throughout this discussion, reflecting the reality of the relationship between entrepreneurs and VCs.”

Watch the video

INVESTORS:
Ankita Balotia, VP, Fireside Ventures
Aashish Vanigota, Principal – Investments, IvyCap Ventures Advisors Private Limited
Bhawna Bhatnagar, Co-founder, We Founder Circle
Nitya Agarwal, VP-Investments, 3one4 Capital
Harmanpreet Singh, Founder & Managing Partner, Prath Ventures
Vamshi Reddy, Partner, Kalaari Capital
Zoeb Ali Khan, Vice President, Sauce.vc

D2C FOUNDERS:
Abdus Samad, Founder, Sam & Marshall Eyewear
Akshay Mahendru, Co-Founder & CEO, The Pet Point & Nootie
Malvika Jain, Founder, SEREKO
Nitin Jain, Founder, Indigifts
Puneet Tyagi, Egoss Shoes
Radhika Dang, CEO & Founder, The Good Karma Company
Rahul Aggarwal, Coffeeza
Udit Toshniwal, Founder & Director, The Pant Project
Vaani Chugh, Co-founder & Director, D’chica
Yash Kotak, Co-founder, Bombay Hemp Co.
Yashesh Mukhi, Co-founder, Chupps