India’s D2C journey: After a rapid scale-up, why it’s now all about discipline

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February 27, 2026

Samar Srivastava, Forbes India
Feb 27, 2026

India’s young consumers are discovering the next big beauty serum, protein bar or sneaker brand not in a mall, but on Instagram reels, YouTube shorts and quick-commerce apps that promise 10-minute delivery. What began as a trickle of digital-first labels a decade ago has now become a full-blown wave. Direct-to-consumer (D2C) brands—built online, fuelled by social media and venture capital—have reshaped India’s consumer landscape and forced legacy companies to rethink everything from marketing to distribution.

India today has more than 800 active D2C brands across beauty, personal care, fashion, food, home and electronics, according to industry estimates and consulting reports. The Indian D2C market is estimated at $12–15 billion in 2025, up from under $5 billion in 2020, and growing at 25–30 percent annually. The pandemic accelerated online adoption, but the structural drivers—cheap data, digital payments and over 750 million internet users—were already in place.

Unlike traditional FMCG brands that relied on distributors and kirana stores, D2C brands such as Mamaearth, boAt, Licious and Sugar Cosmetics built their early traction online. Customer acquisition happened through performance marketing; feedback loops were immediate; product iterations were rapid.

Importantly, these brands are discovered online—but as they scale, consumers buy them both online and offline, increasingly through quick-commerce platforms such as Blinkit, Zepto and Swiggy Instamart, as well as modern trade and general trade stores. The omnichannel play is now central to their growth strategy.

According to Anil Kumar, founder and chief executive of Redseer Strategy Consultants, the ecosystem is maturing in measurable ways. Brands are taking lesser time to reach ₹100 crore or ₹500 crore revenue benchmarks and, once there, mortality rates are coming down. There is also an acceptance that if a brand is not profitable in a 3–5 year timeframe, that needs to be corrected. “There is a lot of emphasis on growing profitably and not just through GMV,” he says.

Big Cheques, Bigger Exits

The D2C boom would not have been possible without capital. Between 2014 and 2022, Indian D2C startups raised over $5 billion in venture and growth funding. Peak years like 2021 alone saw more than $1.2 billion invested in the segment. Beauty, personal care and fashion accounted for nearly 50 percent of total inflows, followed by food and beverages.

Some brands scaled independently; others found strategic buyers. Among the most prominent exits:
> Hindustan Unilever acquired a majority stake in Minimalist, reportedly valuing the actives-led skincare brand at over ₹3,000 crore. For Hindustan Unilever, the annual run rate from sales of its D2C portfolio is estimated at around ₹1,000 crore, underscoring how material digital-first brands have become to its growth strategy.
> ITC Limited bought Yoga Bar for about ₹175 crore in 2023 to strengthen its health foods portfolio.
> Emami acquired a majority stake in The Man Company, expanding its digital-first play.
> Tata Consumer Products acquired Soulfull as part of its health and wellness strategy.
> Marico invested in brands such as Beardo and True Elements.

Private equity has also entered aggressively at the growth stage. ChrysCapital invested in The Man Company; L Catterton backed Sugar Cosmetics; General Atlantic invested in boAt; and Sequoia Capital India (now Peak XV Partners) was an early backer of multiple consumer brands.

Valuations were often steep. boAt was valued at over $1.2 billion at its peak. Mamaearth’s parent, Honasa Consumer, listed in 2023 at a valuation of around ₹10,000 crore. Across categories, brands crossing ₹500 crore in annual revenue began attracting buyout interest, with deal sizes ranging from ₹150 crore to over ₹3,000 crore depending on scale and profitability.

Yet exits have not always been smooth. “While it takes 7-8 years to build a brand most funds that invest in them have a timeline of 3-5 years before they need an exit,” says Devangshu Dutta, founder of Third Eyesight, a retail consultancy. This timing mismatch can create pressure—pushing brands to scale aggressively, sometimes at the cost of margins.

Integration Pains and the Profitability Pivot

For large FMCG companies, buying D2C brands offers speed: Access to younger consumers, premium positioning and digital marketing expertise. But integration brings challenges.

Founder-led organisations operate with rapid decision cycles, test-and-learn marketing and flat hierarchies. Large corporations often work with layered approvals, structured brand calendars and rigid cost controls. Cultural friction can lead to talent exits if autonomy is curtailed too quickly.

Margins are another sticking point. In the early growth phase, many D2C brands spent 30–40 percent of revenue on digital advertising. Rising customer acquisition costs post-2021, combined with higher logistics expenses, squeezed contribution margins. As brands entered offline retail, distributor and retailer margins of 20–35 percent further compressed profitability.

Large acquirers, used to EBITDA margins of 18–25 percent in mature FMCG portfolios, often discovered that digital-first brands operated at low single-digit margins—or were loss-making at scale. Rationalising ad spends, optimising supply chains and pruning SKUs became essential.

The funding slowdown between 2022 and 2024 triggered a reset. Marketing spends were cut by as much as 25–40 percent across several startups. Growth moderated from 80–100 percent annually during peak years to 25–40 percent for more mature brands—but unit economics improved.

Quick-commerce has emerged as a structural growth lever. For categories such as personal care, snacking and health foods, these platforms now account for 10–25 percent of urban revenues for scaled brands, improving inventory turns and reducing dependence on paid digital acquisition.

The next phase of India’s D2C journey will be less about blitz scaling and more about disciplined brand building—balancing growth, profitability and exit timelines. What began as a disruption is now part of the mainstream consumer playbook. And as capital becomes more selective, only brands that combine strong gross margins, repeat purchase rates above 35–40 percent and sustainable EBITDA pathways will endure.

(Published in Forbes India)

Consumption! Brands, e-Commerce, Mom&Pop stores in India – a conversation with Devangshu Dutta [VIDEO]

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February 14, 2026

This episode of theUpStreamlife is a freewheeling conversation between Vishal Krishna and Devangshu Dutta, founder of Third Eyesight, with insights into the growth of modern retail and consumption in India, brand building and M&A, the balance of power between brands and retailers/platforms, sustainability vs growth and many other aspects, and is well-suited for founders and teams who want to be building for the long run in India.

Offline Surge and M&A Push Define Next Stage of India’s D2C Growth

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November 13, 2025

Saumyangi Yadav,Entrepreneur
Nov 13, 2025

India’s consumer landscape is undergoing a decisive shift in 2025. While D2C brands that once thrived on digital-only distribution are now aggressively building an offline footprint, legacy FMCG majors are simultaneously acquiring digital-first brands to strengthen their portfolios and tap into new consumer behaviours.

As analysts suggest, these trends signal a maturing phase for India’s D2C ecosystem, one that blends physical retail and strategic consolidation.

Offline Push Accelerates

According to a recent CBRE report, ‘India’s D2C Revolution: The New Retail Order’, D2C brands leased nearly 5.95 lakh sq ft of retail space between January and June 2025, accounting for 18 per cent of all retail leasing during this period, up sharply from 8 per cent in the first half of 2024. Fashion and apparel dominated the expansion, contributing close to 60 per cent of D2C leasing, followed by homeware and furnishings and jewellery at about 12 per cent each, while health and personal care brands accounted for roughly six per cent. The shift is equally visible in the choice of retail formats: 46 per cent of D2C leasing went to high streets, 40 per cent to malls, and the remaining to standalone stores, reflecting the category’s growing focus on visibility, trial and experiential discovery.

Experts suggest that it represents a strategic pivot to blended engagement.

As Devangshu Dutta, CEO of Third Eyesight, notes, “India’s D2C surge is powered by digital-first consumers, tremendous improvement in seamless logistics, and low-cost market entry, supported subsequently by substantial amounts of investor capital chasing those startups that stand out from the competition. Yet, lasting success demands a more holistic view: the divide between online and offline is a business construct, not a consumer reality. The larger chunk of retail sales still happens through physical channels and, for brands that want to be mainstream, an omnichannel presence is absolutely essential.”

This also aligns with the broader market outlook. The India Brand Equity Foundation (IBEF), in its Indian FMCG Industry Analysis (October 2025), estimates the value of India’s D2C market at USD 80 billion in 2024, with expectations of crossing USD 100 billion in 2025. Much of this growth is being led by categories that combine frequent purchase cycles with strong digital discovery, beauty, personal care, and food and beverage segments where consumers are open to experimentation but demand authenticity, transparency, and a compelling product narrative.

“The Gen Z and millennial consumer cohorts value newness but also authenticity and unique product stories, which are best communicated in spaces that are controlled by the brand,” Dutta added, “In the launch and growth phases, this could be the brand’s digital presence including website and social media, but over time this can include pop-up stores, kiosks, shop-in-shops and even exclusive brand stores.”

CBRE’s data reflects this shift clearly, with D2C brands increasingly opting for flexible store formats and high-street locations to maximise traffic and visibility.

M&A Gains Momentum

Parallel to the offline push is a noticeable wave of consolidation. Large FMCG companies are accelerating acquisitions to capture emerging consumer niches and strengthen their digital-native capabilities.

In recent years, Hindustan Unilever has acquired Minimalist; Marico has bought Beardo, Just Herbs, True Elements, and Plix; ITC has taken over Yoga Bar; and Emami has secured full ownership of The Man Company. These deals, reported widely across business media in 2024 and 2025, point to the need for established companies to fast-track entry into high-growth, ingredient-forward, and youth-focused categories without the lead time of in-house incubation.

“Legacy FMCG companies are acquiring D2C brands to rapidly gain access to new consumer segments, product innovation, and digital-native capabilities, including direct engagement and insights. Such deals enable large companies to diversify portfolios, accelerate entry into trending segments by-passing the initial launch risks, and rejuvenate their brands with modern digital marketing expertise,” Dutta explained.

Challenges and Risks

But the acquisitions do not come without risk and challenges, analysts warned.

“However, integrating D2C operations also poses challenges, including cultural differences, the risk of stifling entrepreneurial agility, and the need to harmonise data and omnichannel strategies. The ability to nurture acquired brands without diluting their distinctive appeal will determine acquisition success,” Dutta added.

Yet even as the ecosystem expands, challenges remain. Offline stores add operational complexity, inventory planning, staffing, last-mile logistics, and real-time data integration. Still, the bottom line is that India’s D2C sector is moving into a hybrid era defined by tighter omnichannel integration, sharper product storytelling, and portfolio realignment through acquisitions.

(Published in Entrepreneur)

The candy counter is getting crowded

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June 1, 2025

Sharleen Dsouza, Business Standard
Mumbai, 1 June 2025

Reliance Consumer Products is in a sweet spot – and it intends to stay there. Launched barely three years ago, the company has already entered the list of India’s top 10 fast-moving consumer goods (FMCG) players by revenue in the 2024-25 financial year (FY25).

After making headlines by acquiring Campa Cola in 2022 — and taking the brand overseas in under two years — Reliance Consumer Products quickly expanded into food and non-food categories under the ‘Independence’ brand. Now, it has trained its sights on a new frontier: Confectionery.

This marks the company’s third major focus area after gaining traction in beverages and staples. Though present in biscuits and namkeens, its immediate priority is grabbing a share of the Indian consumer’s pocket change — via candies, chocolates, and toffees.

Its entry into the confectionery business began quietly in 2022 with a pilot of Joyland candies in Uttar Pradesh. It soon went on an acquisition spree — first picking up the 30-year-old Maharashtra-based Toffeeman brand in 2023, followed by a 51 per cent stake in Lotus Chocolates, and then acquiring the 82-
year-old Ravalgaon, home to nostalgic brands like Pan Pasand, Mango Mood, and Laco. It has been steadily building a formidable candy arsenal.

However, the Mukesh Ambani-led company isn’t limiting itself to Re 1 or Rs 2 price points. According to a source, it is developing an end-to-end confectionery portfolio — across toffees, candies, and chocolate-based products — and plans to enter sub-segments like gums, jellies, and lollipops. It is also betting on old-school favourites, launching chocolate-based confections such as eclairs, Lotus Symphony (toffee with a chocolate centre), and Lotus Zellers (moulded chocolate miniatures).

It is piloting distribution in five states — Maharashtra, Karnataka, Telangana, Andhra Pradesh, and Uttar Pradesh — with plans to go pan-India this fiscal and reach one million outlets, the source added.

Why the big bet? The Indian confectionery market is expected to grow from Rs. 37,900 crore in 2024 to~59,700 crore by 2033, at a compound annual growth rate of 5.2 per cent, according to global consultancy IMARC Group. North India leads the market with a 32.8 per cent share. IMARC adds that modern retail formats, better digital connectivity, and product innovation are driving market penetration in both urban and semi-urban areas.

India’s sweet tooth has deep roots. Parle began selling candies in the 1920s, followed by Ravalgaon —now part of Reliance Consumer Products’ growing portfolio – in the 1940s.

Experts say the company’s strategy from the start was clear: Dominate. And it has the war chest to play the long game.

“Over two decades, Reliance has gained consumer-side experience and enormous momentum through various retail formats, and has figured out vertical integration in procurement,” said Devangshu Dutta, chief executive officer of consultancy Third Eyesight.

“Its experience in staples comes from private labels, and starting with Campa, its acquisitions in food, beverage and FMCG have grown. As a group, it has the muscle and a long-term approach to make a mark in the market.”

Dhanraj Bhagat, partner at Grant Thornton India LLP, pointed out thatthe FMCG market is notoriously tough — especially when scaling regional brands nationally. “But Reliance has deep pockets for brand building,” he said. That’s what sets it apart — it can spend big and be patient, he added.

While the company is making a dent via its distribution penetration strategy, it also needs to spend on publicity, Bhagat added. “Reliance has the money, so it is a different ball game for it as this gives the company the ability to spend and play the long-term game.”

Reliance Consumer Products is also offering higher margins to distributors in categories like Campa and confectionery, giving it a competitive edge. Its aggressive incentives have forced rivals to raise their own distributor margins — a sign of how this sweet battle is heating up.

(Published in Business Standard)

Aditya Birla partners Christian Louboutin

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December 7, 2023

Christina Moniz, Financial Express

December 7, 2023

Aditya Birla Fashion and Retail (ABFRL) on Wednesday announced a partnership with Christian Louboutin, a designer brand known for its signature extremely high red-soled heels.

As per the terms of the deal, the current Indian business of the luxury shoemaker will be transferred into a newly-incorporated arm of ABFRL where the partners will hold equal stakes. Ashish Dikshit, MD, ABFRL, said in a statement, “This partnership… exemplifies our ambition to develop and shape the future of the luxury market in India.”

Christian Louboutin made its entry into the Indian market with its first store in Delhi in 2012 and later launched its second store in Mumbai. Announcing the JV, Alexis Mourot, Christian Louboutin Group CEO, said, “India is an extremely important market for us.”

The fact that luxury markets in Europe and even in China are seeing sluggish growth has made India a strong emerging opportunity for brands such as Christian Louboutin, note experts.

The brand, which was founded in Paris in 1991, has since diversified into categories such as handbags, accessories and beauty and is present in over 30 countries.

With this JV, ABFRL will be taking on Reliance Brands, which has partnered with global luxury brands such as Burberry, Ferragamo, Hugo Boss and Versace in India.

Devangshu Dutta, CEO of Third Eyesight, said, “For ABFRL, the ambition is to create a diverse portfolio of brands catering to a range of consumer segments.”

Having been in India for a while now, the Louboutin brand is well aware of the potential for growth in the market. One of the key factors driving growth for luxury is the rise of high net worth individuals (HNIs), which is the fastest growing anywhere in the world, say observers.

The number of ultra-high net worth individuals (UHNWIs) in India is expected to rise 58.4% in the next five years from 12,069 in 2022 to 19,119 in 2027, a report by Knight Frank said in May.

In recent years, India has also seen new luxury shopping destinations coming up in cities like Mumbai, Delhi and Chennai, but experts believe that the total addressable market and the number of luxury shopping centres are still small.

Though there is “potential”, notes Santosh Sreedhar, partner at Avalon Consulting, this segment will take a few years to really take off. “Luxury is a long-term game in India, which is why brands need to have Indian partners like Reliance and Aditya Birla with deep pockets and vision to stay committed for the long haul.” E-tailers like Tata Cliq are also enabling omnichannel growth, says Sreedhar.

With a revenue of Rs 12,418 crore, ABFRL has a strong network of 3,977 brand stores across the country. It is present across 33,535 multi-brand outlets and 6,723 points of sales in department stores across India as on March 31, 2023.

It has a repertoire of brands such as Louis Philippe, Van Heusen, Allen Solly and Peter England, besides long-term exclusive tie-ups with global brands like Ralph Lauren, Hackett London, Ted Baker and Galeries Lafayette. Among Indian designers, ABFRL has strategic partnerships with Shantnu & Nikhil, Tarun Tahiliani, Sabyasachi and House of Masaba.

(Published in Financial Express)