In classic "Mission Impossible" style, I was asked to research and write a report on how renovations impact retail businesses. Every person I called responded in the same manner. First they laughed, then said "good luck, no one gives out that information" and then several people actually were kind enough to share their company's statistics. After researching this topic I have chosen to divide the subject into three sections: Emotional/Psychological Impact of Renovations, Fixtures Old and New, and Renovation Facts and Figures. The Emotional and Psychological Impact of Renovations Why choose to renovate? The negatives are: renovations are expensive, time…
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Just a decade ago, it might have been hard to imagine that the take-out food of choice for millions of Indians would be a baked good of Italian origin. But since then, calling for a pizza has become quite the urban ritual, though its possible that many of the pies that are rushed to Indian homes wouldn’t be recognised in the country of origin. Like most consumer brand successes, pizza has been customised for the Indian market, from its toppings to its delivery models. And in this fast-growing category, it’s a bunch of homegrown brands that have turned into stars,…
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When I was contacted for an article on supply chain management, for publication towards the end of 2002, two topics came to mind. One of them was a good one to begin a year with, and could form the basis of a “new year resolution” article. The other topic forms the basis of this article. Just as you would introspect about and evaluate a number of other things at the end of the “old” year, how about evaluating your supply chain? Admittedly, it takes a little more time than the six days between Christmas and New Year, but we can…
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By Justine Doody The Indian call centre has become an international cliché. Its employees are young, educated, English-speaking and compared with their compatriots, well-off – and their disposable income, along with that of the rest of India’s fast-growing middle class, is driving extraordinary growth in the country’s consumer goods market. Retail sales in India were worth US$455 billion in 2008, making up 38% of the country’s GDP, which leaves plenty of room for growth when compared with developed markets, and that growth is well under way: in spite of recession troubles in 2008, the retail market grew by an annual…
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By DEVANGSHU DUTTA, chief executive, Third Eyesight Since the most recent "mall boom" that began in 1999, with the launch of Ansal's Plaza in Delhi and Crossroads in Mumbai, much has been written and said about organised retail, the growth of the middle class, and virtually every alternate person you meet professes to be an expert in retail. What is not acknowledged is the fact that fashion retail began to get modernized many decades ago, with the authorized dealerships of textile companies such as DCM, Bombay Dyeing and Raymond. Among footwear companies, Bata also organized its network of Bata and…
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