Devangshu Dutta
February 26, 2007
It often seems like “Scaling Up = Dumbing Down.”
As an organisation starts to scale up, the challenge is getting everyone to work the same way as earlier. And Process with a capital “P” takes over.
In the absence of inspiring and totally involved leadership, it often is just a hop and a skip from Bureaucracy.
If a lot of people feel the same way, there may yet be hope for small businesses and the more personalized touch.