Priyanka Goilikeri, DNA (Daily News & Analysis) Bangalore, October 7, 2013 How about some white chocolate mocha or caramel macchiato? Not really little-known names, but when they take pride in belonging to one of the largest coffee chains in the world, the urgency to try them out runs high. At a time when every international brand is trying to gain a foothold in Bangalore, American giant Starbucks is expected to jostle with the likes of homegrown Cafe Coffee Day, and imports like Costa Coffee, Barista, Gloria Jeans and Coffee Bean & Tea Leaf; in a market where drinking kaapi has…
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Ankita Rai , Business Standard New Delhi , September 30, 2013 In the cancellations and returns section on its website, e-commerce poster boy Flipkart says, "We want you to have an absolutely headache-free shopping experience…In case there is an issue with the product you have received, our Free & Easy Returns promise has got you covered." On its part, lifestyle products portal Jabong.com touts a "30-day no questions asked return policy." The concerned section on the website says, "Though we strive to give you a great customer experience each time you shop with us, if at all you are not…
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Sagar Malviya, The Economic Times Mumbai, September 27, 2013 The world's most popular coffee brand Starbucks sold coffee, snacks and merchandise worth Rs 14.6 crore in the first financial year of its operations in India ending March, averaging almost Rs 1.5 crore per outlet from its 11 doors in just five months since opening its first outlet in Mumbai last October. The homegrown Cafe Coffee Day, with around 1,200 stores (at the end of FY13) makes Rs 38-40 lakh from each of its outlets yearly, according to a person who has studied the model of the company. Costa Coffee does…
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Nupur Acharya, The Wall Street Journal Mumbai, September 27, 2013 On the back of a surprise increase in a key interest rate last week, India’s central bank dealt another blow to banks this week by asking them to stop encouraging credit-card use with misleading “zero interest” payment plans. While credit card issuers have been working with retailers to offer special no interest offers for years, the Reserve Bank of India said the plans were misleading as they often have hidden costs. The banning of this standard promotion could prove to be a dampener for banks and consumer product manufacturers ahead…
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