Ankita Rai, Financial Express New Delhi, 25 September 2016 The upcoming festive season has e-tailers gearing up with a unique strategy: That of focusing on premium services to build up the momentum. The coming festive season is no longer just about discounts and deals, but also about which player succeeds in roping in the maximum customers towards its platform. No wonder that the launch of Amazon Prime in July saw similar competitive offerings from both Flipkart and Snapdeal, aimed at improving customer stickiness and reducing re-acquisition costs for lapsed customers. But remember that Flipkart First was the first mover in India…
Richa Maheshwari, The Economic Times Bengaluru, 21 September 2016 In 2014, Domino’s India sold 120 million pizzas, twice the number of burgers McDonald’s served in the country in the same year. The figures may have changed somewhat since, but India’s prodigious craving for pizza, especially with a generous helping of paneer or chicken tikka, remains unchanged. The man who helped stoke this appetite for the Italian staple is Ajay Kaul. In 2005, 52-year-old Kaul became the chief executive of Jubilant Foodworks, which owns the franchise rights for Domino’s in India, Nepal, Bangladesh, and Sri Lanka. From then on, he expanded…
Richa Maheshwari, The Economic Times Bengaluru, 21 September 2016 Thailand-based quick service restaurant chain Five Star Chicken has shut down 133 outlets in India in the past five months owing to sluggish growth even as it seeks to push sales. The chain, which recently rebranded itself as Five Star, now has 220 outlets in Kerala, Tamil Nadu and Karnataka, and an outlet each in Hyderabad, Goa, Pune and Mumbai, where it is testing the waters. "We have shut down non-performing stores and slowed down our rate of expansion," said Sanjeev Pant, senior vice president-food business. "While we were opening 10-15…
Sapna Agarwal, Mint Mumbai, 15 September 2016 Foreign luxury, apparel, and accessories companies that can own their own retail chains in India—the government allowed foreign investment in so-called single-brand retail in 2012—still continue to operate through local franchises and distributors.Of the 28 apparel and accessories brands which have entered India since the country allowed 100% foreign direct investment (FDI) in single-brand retail, 23 came in through a franchise or distribution partnership, according to data from Third Eyesight, a retail consulting firm.Under a franchise or distribution agreement, a global retailer partners with a local company. The latter pays a fee to…
Suneera Tandon, Quartz New Delhi, 12 September 2016 The Platonic ideal“Efficiency is doing better what is already being done.” - Peter Drucker, Innovation & Entrepreneurship: Practices and PrinciplesThe practiceResearch firm Gartner defines supply chain as, “…the processes of creating and fulfilling demands for goods and services. It encompasses a trading partner community engaged in the common goal of satisfying end customers.”Sounds simple? But it hardly is. In fact, the supply chain can be one of the most complex structures in a business, piecing together design, development, sourcing, manufacturing, and distribution. It gets even more complex when it relies on rural…
Geopolitical friction has again sparked renewed concerns over inflation and rising input costs for FMCG companies as @itmeansjustice @whysnavi write. @devangshu commented.