Ikea India: Rewriting the Playbook

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February 18, 2026

Kartikay Kashyap, BrandWagon, Financial Express

18 February 2026

IKEA HAS BEEN around in India for about eight years, with another three years before that spent studying the market. It has developed a range that it deems “locally relevant-like the roti maker, the tava (pan), the belan (rolling pin), and the pressure cooker -which now constitute about 50% of the products it offers in the country. It has shifted its communication strategy to sync with local culture and fit into local spaces and has worked hard to beef up its omnichannel sales model with about 30% of its sales originating online. But profitability has remained elusive for the retailer whose global sales reached approximately €45billion in the 2015 financial year (FY25).

Just for context, the company’s India entity widened its losses by about 29 to 1,325.2 crore in the financial year ending March 31, 2025 (FY25). The revenue also dipped 3 to 1,749.5 crore from 1,809.8 crore in FY25.

So now the brand is taking a leaf out of its China playbook and tweaking its retail formats. Starting last year, it started piloting smaller store sizes ranging from 15,000-20,000 sq ft that are more cost-effective to set up and faster to integrate with its omnichannel model. “The goal is to create a simpler and more efficient shopping experience,” Ingka Group Retail Manager Tolga Oncu had said when the concept was unveiled last August.

Five months on, the furniture retailer is looking to take a step up the ladder – setting up new stores in the 50,000-70,000 sq ft range in the country, which will sit comfortably between its smaller stones (15,000-20,000 sq ft) and big box retail outlets (4 lakh sq ft), Adosh Sharma, country commercial manager at Ikea India told FE recently. Ikea’s broader plan also includes doubling its investments in the country to over 20,000 crore ($2.2 billion) over the next five years and improving local sourcing.

Will all this help the retailer grab a larger share of the highly fragmented furniture and furnishing market in the country? Will the brand achieve profitability in the next two years in keeping with its plans?

Ikea realises copy-pasting its global retail strategy in India is not going to work. That explains its recent moves to tweak store sizes and product design. Over and above the regular 5-M-L strategy, the fourth format the brand is developing comprises no-frills planning and order points, focused on customers who want to design homes or seek complex solutions without distraction.

“Smaller stores, which fulfill purpose-led needs will help them to get closer to their customers,” says Devangshu Dutta, founder & CEO, Third Eyesight.

The furniture and home decor segment has been up against slow purchase cycles in India. Smaller sized stores that are closer to residential arras might help step up the frequency of purchases. “Players are moving towards a higher purchase frequency strategy and smaller stores will help lkea cash in on this opportunity,” says Kushal Bhatnagar, associate partner, Redseer Consultant Strategy. He says quick commerce has helped improve the purchase cycle in the home decor space, and that is something Ikea will likely tap going forwand.

Dutta says Ikea has taken a long-term view on India and the investments in the pipeline is an indication of the opportunity that awaits players.

The brand claims it has served close to 110 million customers in FY25 across channels, and online sales are growing 34% compared to the previous fiscal. While furniture contributed the lion’s share of its revenue, the food business contributed 100% and Ikea for Business (tailored solutions for businesses) another 19% to its topline.

(Published in Financial Express)

Consumption! Brands, e-Commerce, Mom&Pop stores in India – a conversation with Devangshu Dutta [VIDEO]

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February 14, 2026

This episode of theUpStreamlife is a freewheeling conversation between Vishal Krishna and Devangshu Dutta, founder of Third Eyesight, with insights into the growth of modern retail and consumption in India, brand building and M&A, the balance of power between brands and retailers/platforms, sustainability vs growth and many other aspects, and is well-suited for founders and teams who want to be building for the long run in India.

Bath & Body Works has a new formula for growth, bets on India

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February 12, 2026

Vaeshnavi Kasthuril, Mint

Bengaluru, 6 February 2026

Global fragrance maker Bath & Body Works Inc. is betting on a reset to revive growth after years of heavy discounting and weak product innovation dulled its brand momentum across markets. The Columbus, Ohio-based retailer is pivoting to a “consumer-first” formula strategy centered around upgraded formulations, more disciplined marketing, and fewer promotions.

The reset matters as India is emerging as one of the company’s fastest-growing and best-performing markets and is also becoming a testing ground for how the brand evolves its retail model. India now ranks among Bath & Body Works’ top five international markets by growth.

“We’re seeing strong engagement across stores (in India), digital marketplaces and even quick commerce, which gives us confidence as we evolve the brand and introduce more innovation,” said Tony Garrison, global vice president at Bath & Body Works, in an interview with Mint.

The fragrance maker entered India in 2018 in partnership with Dubai-based Apparel Group and has since expanded to about 50 stores across major metros, while also building an online presence through platforms such as Nykaa, Myntra, and Amazon. Apparel Group brings over 80 global brands to India, including Victoria’s Secret, Charles & Keith, Aldo, Crocs, and Tim Hortons.

“We’re learning a lot from how the Indian consumer shops across platforms, especially the speed and convenience expectations,” Garrison said. “It’s helping us think differently about assortment, pack sizes and how we show up digitally”.

Even as discretionary spending softened, the brand’s franchise partner, Apparel Group, delivered double-digit sales growth in India and high single-digit comparable store gains in FY25. It reported a 26% year-on-year jump in FY25 revenue to ₹1,118 crore and a net profit of ₹20.5 crore, reversing a loss in the previous year.

Globally, Bath & Body Works’ earnings reflect soft consumer demand as well as margin pressures. Its revenue declined 1% to $1.59 billion in the third quarter of FY25, while net income fell 27% year-on-year to $577 million.

Reviving the fragrance engine

While legacy scents such as Japanese Cherry Blossom, Champagne Toast, and Thousand Wishes remain global blockbusters, the company admits it hasn’t produced enough new hits at a similar scale in recent years. Japanese Cherry Blossom is a $250 million fragrance.

“I think we haven’t done the best job of keeping up with some of the fragrance trends. We haven’t done a lot of innovation, and that’s what you’re going to see this year. This is a big change year for us,” Garrison said.

The company plans to elevate its home fragrance portfolio, bringing in more premium candle collections, gift-ready packaging, and deeper, more sophisticated scent profiles. The broader goal is to encourage shoppers to trade up within the brand rather than wait for markdowns. “We want customers to see the value in the product itself… not just the promotion,” Garrison said.

New retail formats

To test new retail formats, the company and Apparel Group plan to pilot a small “neighbourhood store” format of roughly 500 square feet in select non-metro markets later this year. These stores will focus heavily on core body care lines and hero fragrances, while creating a more discovery-led environment for first-time shoppers.

India is also emerging as a key market in testing how far premiumisation can go. Garrison noted that the company has not seen a slowdown locally: “India has actually been one of our strongest markets in the post-Covid period. Even when consumers are careful, they still spend on small luxuries that make them feel good”.

What experts say

Retail experts caution that the reset in India won’t be without challenges. Devangshu Dutta, founder of Third Eyesight, noted that brands often fall back on discounting when volumes don’t come through. He added that the personal care market has become intensely crowded, making brand clarity critical.

While the brand is leaning into quick commerce and smaller stores, Dutta cautioned that premium brands still need larger formats to build experience-led differentiation. “Neighbourhood stores can be spokes, but you still need the hub—the large store—to communicate the brand experience,” he said.

Race Intensifies

The turnaround plan comes at a time when rivals, including The Body Shop and Forest Essentials, are also vying for the Indian consumer’s wallet. The Body Shop plans to achieve ₹1,100 crore in revenue in India within the next three to five years. India’s fragrance market was valued at $1.0 billion in 2024 and is projected to grow at a 13.9% CAGR to $3.23 billion by 2033.

(Published in Mint)

Taking the road less travelled

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February 6, 2026

Anees Hussain and Kartikay Kashyap, Financial Express / Brand Wagon

6 February 2026

Swiggy Instamart’s Noice has consciously rejected every aesthetic that defines platform house brands. Its visual identity doesn’t sport minimalist colours or whites, no clean sans-serif, no ‘discount alternative’ signalling. Instead it uses Indian truck art inspired design with neon colours and bold text. That design architecture also personifies Swiggy’s big gamble.

Noice isn’t just a private label chasing margin expansion. It’s a differentiation play by a company that’s losing ground in a war in which being faster and cheaper is no longer enough. Early data suggests that Noice is finding traction. In namkeens, sweets, and western snacks, Noice holds a 4.4% market share on Instamart as of December 2025, competing against category leaders like Haldiram’s (16.7%) and Lay’s (9%), according to 1digitalstack.ai. This segment generated between ₹41-60 crore per month in the September-December period, with Noice’s share translating to roughly ₹1.8-2.6 crore a month. In beverages (fruit juice, mocktails, energy drinks, tea, coffee and soda), Noice more than doubled its platform sales share -from 2.6% in July to 5.8% by December. The brand now ranks 12th overall, ahead of Coolberg and gaining on established players. Category leader Real’s share fell from 12.3% to 9.5% over the same period. The beverage category generated ₹13,920.3 crore per month during July-December, with Noice’s December share of 5.8% representing about ₹88 lakh in monthly sales. Modest but shows velocity.

Bhushan Kadam, senior vice president, White Rivers Media, says the platform enjoys certain struc-tural advantages: “Swiggy has a credible shot at building Noice into a meaningful private label play because quick commerce (q-commerce) in India is still in a high-growth phase and Swiggy already has the scale, infrastructure, and customer base to drive repeat consumption.”

Swiggy’s own performance with private labels on q-commerce has been positive. Its Supreme Harvest brand, spanning pulses, oils, spices, and dry fruits has achieved just over 20% platform penetration, accord-ing to 1digitalstack.ai. The broader private label landscape offers both encouragement and caution. Tata Digital-owned BigBasket (BB) remains the clear winner, with private labels accounting for nearly 33% of its total revenue. But BB has a crucial advantage: Sourcing infrastructure inherited from Tata’s retail operations that provides scale – and supply chain depth that pure-play q-commerce platforms are still only building.

Noice isn’t Swiggy’s first experiment with owned brands. In May 2025, the company sold its cloud kitchen brands – The Bowl Company, Homely, Soul Rasa, Istah – to Kouzina Food Tech after years of trying to operate its own restaurants. Those brands required Swiggy to manage kitchens, hire chefs, and compete with thousands of independent restaurants. Unit economics never worked out.

Noice represents a fundamentally different model. Instead of large manufacturers optimised for extended shelf lives, Noice works with regional food makers producing in small batches. Launched mid last year with 200 SKUs across 40 manufacturers, it has expanded to over 350 products from 60 makers across 20-plus categories. Packaged versions of items like paneer and rasgullas from the mithai shop fail to resonate with consumers because they might use preservatives and taste artificial. Other offerings include biscuits made with butter instead of margarine, Punjabi lassi with seven-day shelf life delivered everyday like milk.

“Noice seems to be purpose-built for q-commerce: Impulse driven categories, low switching costs and algorithmic discovery. That alone fixes the biggest flaw of Swiggy’s past private label experiment,” says Ankur Sharma, cofounder, Brandshark. It is trying to do things for which customers come back to the platform – “products that are not there on any other platform”, adds Satish Meena, advisor, Datum Intelligence.

Uphill climb

Unlike other private label brands owned by Blinkit and Zepto who largely deal in non-perishable products, Swiggy-owned-Noice currently has a 50-50 split between perishable and non-perishable categories. Perishable products fetch 25-45% margins compared to 15-25% on non-perishable private labels and just 10-15% on third-party FMCG brands. Short shelf lives that enable freshness also mean higher wastage risk if demand forecasting fails. The solution Swiggy is testing hinges on shifting the capex risk entirely to small manufacturers while using its distribution scale as a leverage.

That apart, competition in q-commerce has intensified sharply over the past year. Reliance Retail’s JioMart, Flipkart Minutes, and Amazon Now have entered meaningfully with aggressive pricing. Zepto slashed minimum order values and waived customer fees at ₹149. Swiggy waived platform fees – but only on higher-value baskets at ₹299, essentially ceding low-AOV (average order value) products that drive frequency. In the meantime, market leader Blinkit’s gross order value reached nearly twice that of Instamart’s.

In q-commerce’s brutal pricing war, it is execution that will determine if Noice becomes a genuine differentiator or just another private label. “Proving Noice is not ‘just another’ private label would be the biggest challenge for the company,” says Devangshu Dutta,, founder and CEO, Third Eyesight.

(Published in Financial Express/Brand Wagon)

BT-PRICE Survey: How the Gen Z consumer is coming of age

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January 31, 2026

Surabhi Prasad, Business Today
Print Edition: 01 Feb, 2026

The last two years—2024 and, more notably, 2025—saw a wave of protests by a new generation of students and young professionals looking for political change, better economic conditions and more climate awareness across countries, including Bangladesh, Nepal, Indonesia and the Maldives.

But beyond these uprisings, Gen Z, the term used to describe those born in late 1990s to the early part of the 2010s and currently aged around 13-29 years, are not only questioning but also bringing forth changes in societal norms and economic behaviour. It’s not just a generation gap!

Gen Z are digital natives. They are tech savvy, have grown up with Internet in their homes, iPads as their support system, social media as a constant companion and take digital payments, online and quick commerce for granted. They tend to be night owls, the real gigsters, at home with artificial intelligence (AI) and machine learning, and with a lingo—cap, salty, suss and tea—that make others scratch their heads.

They also have newer challenges—rising unemployment, an uncertain economic environment, the rise of AI that has put a question mark on the future of work, climate change that is turning more real by the day, and skyrocketing real estate prices that mean a dream home could remain just a dream. Still, they are the rising consumer force who, over the next decade, are poised to become the largest chunk of the labour force and the focus of most companies.

For a country like India that is still young, Gen Z will soon be the economic force to reckon with. A recent report by not-for-profit think tank People Research on India’s Consumer Economy (PRICE) estimates that as of 2025, nearly one in five young individuals globally lives in India. “This is a formidable 420-million strong force, constituting approximately 29% of the nation’s total population, and made up of individuals aged between 15 and 29 as defined by India’s National Youth Policy (2014),” it said.

Labour sociologist Ellina Samantroy, Fellow at the V.V. Giri National Labour Institute, says India’s expanding Gen Z or youth workforce offers a significant opportunity for the country to reap the demographic dividend. As per the recent Periodic Labour Force Survey 2023-24, around 46.5% of the labour force is in the 15-29 age group. “There has been an increase in labour force participation in this age group from 42% during 2021-22. One can see the economic growth potential of this cohort,” she says.

However, with transitions and emerging opportunities in the world of work, it is important to harness the potential of this population cohort with adequate access to education and skilling, she says.

Devangshu Dutta, founder and chief executive of Third Eyesight, a boutique management consulting firm focused on the retail and consumer products ecosystem, says Indian Gen Z consumers are not a uniform cohort.

“A critical issue in India is the coexistence of aspiration and constraint, and India’s Gen Z are shaped by a mix of high digital exposure and wide economic disparity. While they are ambitious and globally aware, their purchasing power varies sharply across segments and locations,” he says.

Further, urban, higher-income Gen Z display global consumption behaviours such as brand experimentation, social commerce and premium aspiration, whereas a large proportion of Gen Z in Tier II, Tier III and rural India is highly value-driven and necessity-led, while drawing their inspiration from global and national sources. He also points out that unlike Millennials, Indian Gen Z are also entering the workforce in a more uncertain economic environment, making price sensitivity, smaller pack sizes and flexible payment options important. “Employment patterns such as informal jobs, gig work and delayed income stability are influencing consumption cycles and brand loyalty,” he says. There is a strong preference for digital discovery, vernacular content and peer-led recommendations, with trust built through community and relevance rather than legacy brand status.

Rising aspirations of Indian households and changes in consumption pattern with a marked move from essentials to more premium products have been well documented, most recently in Household Consumption Expenditure Surveys. But more granular, individual-level data from PRICE shows marked changes in education levels and behaviour of Gen Z and other cohorts such as Millennials (those aged between 30 and 45), Gen X (aged 45-60) and Baby Boomers (60+). A 2024 PRICE ICE 360 Survey of 8,200 respondents (18–70 years) in 25 major cities showed that Gen Z is the most educated cohort, spends the most time browsing the Internet and is more engaged with e-commerce and paid digital services.

Multinational and domestic companies are also now waking up to the Gen Z wave and are realising that they need to review strategies to gain the attention and loyalty of Gen Z as consumers and workers.

“Fashion, beauty and personal care, food and beverages, and mobile and consumer electronics are at the forefront of change in India,” says Dutta. Responding to Gen Z requirements, companies are designing products at accessible price points, expanding entry-level ranges and leveraging sachetisation and subscription models. Brands are investing more in regional languages, local influencers and platforms such as short-video and social commerce channels that resonate with young Indian consumers, he says.

But this process is still at a nascent stage, and many companies and analysts are still trying to assess this generation.

For the 34th Anniversary Issue, we at Business Today decided to decode what Gen Z is truly about, what influences them the most, what they aspire to purchase, what they can afford and what this means for India Inc. Over the course of the last few months, our newsroom saw animated discussions as senior editors sat down with younger colleagues to discuss lifestyle choices, brand loyalties and career ambitions, as we drafted an issue brief and a potential survey.

We then got in touch with PRICE, which worked with us on our survey objectives and tweaked the questionnaire. The result—a first-of-its-kind exercise where PRICE surveyed 4,311 Gen Z respondents, who are now entering the workforce with an income of their own, residing in metros and Tier II cities. The survey covered gender, education, employment status, personal income and household income classes. The main focus was urban, educated Gen-Z who has the income to be a strong consumer.

The research examined consumption behaviour across discretionary and essential categories, savings and credit attitudes, digital influence, brand loyalty, aspirations, and future spending intent.

And the results are indeed, surprising! The survey reveals that traditional consumption models that were built around age-based life stages, linear career progression and early credit adoption no longer hold for Gen Z. “This cohort’s behaviour reflects early exposure to economic shocks, greater career volatility and a redefinition of success away from speed toward resilience,” it underlines.

For businesses, misreading delayed demand as permanent weakness risks underinvestment just as Gen Z approaches its next consumption inflection, it warns. For financial services, premature credit push without trust-building will underperform. For consumer brands, price-led acquisition without quality consistency will fail to convert into lifetime value.

Delve into this issue where BT brings to you the in-depth findings of the survey and explains what this means for companies as they vie for a share of this growing consumer segment. Gen Z is not just about rizz and drip, it is giving the main character energy as they come of age.

(Published in Business Today, issue dated 1 February 2026)