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December 14, 2024
Sagar Malviya, Economic Times
Mumbai, 14 December 2024
Fast fashion was on a slow lane in the last fiscal year. Sales growth slowed for top retailers and fast fashion brands, show the latest regulatory filings of Marks & Spencer, Zara, H&M, Levi’s, Lifestyle, Uniqlo, Benetton and Celio. The bottom line too had taken a hit, with most brands posting lower profits in the fiscal year ended March 31. Sales growth of H&M and Zara fell from 40% in FY23 to 11% and 8% in FY24, show the filings with the Registrar of Companies. Levi’s growth slowed to 4% from 54% in FY23, while that of Uniqlo halved to 31% from 60%.
The current year is not looking good either, as sticky inflation and stagnant income weigh on consumer spending on discretionary products, say experts.
Devangshu Dutta, founder of retail consulting firm Third Eyesight, said the job market has been under pressure and slower income growth for urban consumer impacted demand, a trend likely to continue even during FY25.
“There is a visible slowdown led by the urban middle class who buy branded products. These brands have been targeting young upwardly mobile consumers, who are tightening the purse strings due to the current economic circumstances of hiring slack and fewer jobs,” said Dutta. “The situation is not hunky-dory at all, and this will continue over the next few quarters.”
Being the world’s most populous country, India is an attractive market for apparel brands, especially with youngsters increasingly embracing western-style clothing. But most international and premium brands have been competing for a relatively narrow slice of the population pie in large urban centres.
Over the past few years, top global apparel and fast fashion brands struck a strong chord with young customers, racking up sales growth of between 40% and 60% in FY23, bucking the trend in a market where the overall demand for discretionary products started slowing down. This has reversed now.
Consumers started reducing non-essential spending, such as on apparel, lifestyle products, electronics and dining out since early last year due to high inflation, increase in interest rates, job losses in sectors like startups and IT, and an overall slowdown in the economy.
According to the Retailers Association of India (RAI), sales growth in organised retail segments such as apparel, footwear, beauty and quick service restaurants halved to 9% last year and slowed further to about 5% in the first six months in the current fiscal year. This slowdown came after a surge in spending across segments-from clothes to cars-in the post-pandemic period, triggered by revenge shopping.

“The base post-pandemic was extremely high, and that kind of growth is not sustainable as there is nothing spectacular in economy to drive demand,” said Kumar Rajagopalan, chief executive officer at the RAI that represents organised retailers. “Our bet was on the festive and wedding season, but we will have to wait and watch until next year for the performance numbers,” he said.
(Published in Economic Times)
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December 4, 2024
Sagar Malviya, Economic Times
4 December 2024
Demand for sportswear from running shoes to joggers and yoga mats slowed down for leading firms such as Puma, Adidas, Nike, Skechers and Asics, halting their sprint since the easing of the Covid-19 pandemic when they doubled their sales in two years.
Sportswear firms have reported 1-25% year-on-year increase for 2023-24, down from 35-85% increase for the previous financial year, according to the latest regulatory filings. While demand for fitness wear and sports equipment for disciplines other than cricket grew as people prioritised health with the onset of Covid-19, consumers cut back on discretionary spends across categories over the past six to eight quarters.
Experts said companies capitalised on the popularity of more casual styles in the wake of the pandemic, a trend that has subsided now although people are more health conscious than ever. A broader slowdown, especially in cities, hurt premium categories including sportswear, which are completely dominated by global players.
“Sportswear or footwear has a slower replacement cycle than apparel and lifestyle products. Also, there is a distinct slowdown as it all comes down to income growth versus inflation. So, a longer term potential still remains for the segment but there is a short-term consumption stress,” said Devangshu Dutta, founder of retail consulting firm Third Eyesight.
With a population of 1.4 billion, India is among the fastest growing and largest international markets for footwear companies and over the years companies such as Under Armour, Asics and Skechers have expanded aggressively in the country.
Puma India managing director Karthik Balagopalan said the category has outpaced market growth with mid to high single digit growth rates even as subdued demand has lagged expectations.
“When it comes to health and fitness, consumers continue to spend on performance products and our sports-first strategy also leans towards that. Our ambition continues to grow at or be above market CAGR (compound annual growth rate) over the mid-term, and we think we are in a good place with our back-end infrastructure, our product portfolio and pipeline, BIS (Bureau of Indian Standards) readiness and our best-in-class team, who will continue to cement and retain our lead on competition,” he said.
In October, Foot Locker entered India through a long-term licensing agreement with Metro Brands, which will own and operate stores, while Nykaa Fashion will be its exclusive e-commerce partner.
However, there are challenges. In August this year, the government made it mandatory for footwear companies to obtain BIS certification for more than a dozen footwear products including sports brands. This impacted sales even last year as BIS had not issued licences to several foreign brands whose products were manufactured outside India, which in turn, forced brands to cut down on supplies.
American footwear firm Skechers said in its last earnings call that it had been growing exceptionally well in India for several years but there was a bit of an anomaly in part because of some of the regulatory changes that it had not yet fully responded to.
“We continue to work closely with both our India team and regulators to further advance our local sourcing strategy. We are seeing positive trends and remain optimistic about the progress in this important market. We see tremendous opportunity, not only in our lifestyle business, but also in performance,” Skechers chief operating officer David Weinberg told analysts.
(Published in Economic Times)
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December 3, 2024
Writankar Mukherjee, Economic Times
3 December 2024
Flipkart is set to shortly start delivering medicines within 10 minutes, likely becoming the first quick commerce service to do so, intensifying competition in this red-hot market.
The Walmart-owned company’s Flipkart Minutes service has started enlisting local chemists in the metros from where the products will be sold using its last mile delivery partners, said a senior industry executive aware of the plans.
Flipkart is hurrying since it wants to be the first quick commerce service to sell prescription medicines. To be sure, the company’s partnerships with local chemists needs to be in sync with India’s drug norms for foreign-backed e-commerce operators which bars owning inventory. Also, Flipkart can forge tie-ups only with registered chemists.
“Flipkart wants to develop Flipkart Minutes into a full-fledged quick commerce platform. Medicines is a hitherto untapped opportunity since existing platforms deliver products in an hour to even 3-5 days,” said the executive cited above. “Flipkart will provide the platform for these orders and undertake the last mile fulfilment with its logistic partners, while the product will be sold by the local pharmacies who have all the valid licences,” the executive said.
Flipkart did not respond to ET’s email queries. Analysts said quick commerce for medicines is an untapped area so far but has high potential with healthier margins than food and groceries.
Devangshu Dutta, chief executive at consulting firm Third Eyesight, pointed out that undertaking quick commerce for pharmaceutical products would be a logistics-based issue and would need partnering with a broad network of stores.
“There are no real demand-side or supply problems for quick commerce in medicines in cities. Players like Flipkart have the edge of being a high traffic platform and a robust last mile delivery network. However, critically, the medicine business is also about discounts which can make a real difference for chronic patients or for long-duration and expensive treatments,” he said.
With the latest venture, Flipkart will deepen its presence in quick commerce and the online medicine segment, currently dominated by Reliance Retail-owned Netmeds, Tata 1mg and Apollo Pharmacy.
In 2021, Flipkart took a majority stake in Kolkata-based SastaSundar Marketplace, which owned and operated an online pharmacy marketplace and digital healthcare platform. Through this deal, Flipkart ventured into the health segment and integrated it into its main e-commerce platform selling medicines and other healthcare products.
Flipkart is a late entrant into India’s thriving quick commerce market that has the presence of Zomato’s Blinkit, Swiggy’s Instamart, Tata Group’s BigBasket and Zepto among others. Flipkart rival, Amazon, sells grocery and other products through its Amazon Fresh service but it has yet to foray into quick commerce.
Flipkart Minutes went live in Bengaluru this August and it is currently operational in Bengaluru, Delhi-NCR and Mumbai. The company is preparing to extend the service to launch it in a total of top 8-10 cities including Kolkata, Pune, Hyderabad and Chennai.
Flipkart has partnered with local grocers, kirana stores, besides adding its existing sellers in the marketplace for fulfilling grocery orders under Minutes. It is betting on free deliveries besides having a wider selection than existing quick commerce operators across most categories.
“Almost 60% of the orders are fulfilled by local grocers and some of the large sellers in the platform are also moving for quick commerce deliveries. Apart from opening new dark stores, Flipkart is also repurposing its existing city warehouses for grocery deliveries and as dark stores for Minutes,” the executive said.
According to a recent report by Grant Thornton Bharat, India’s quick commerce market is expected to surge nearly threefold to $9.94 billion by 2029 from $3.34 billion at present. The market expanded 76% year-on-year in 2023-24.
(Published in Economic Times)
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October 8, 2024
Nandini Singh, Business Standard
11 October 2024, New Delhi
Reliance Retail, the country’s largest retailer, has officially entered the booming quick commerce space, intensifying competition for players like Zomato-owned Blinkit, Swiggy Instamart, and BigBasket. The company began offering quick commerce services through its e-commerce platform JioMart in select areas of Navi Mumbai and Bengaluru last weekend, a move that signals its intent to disrupt the segment, as reported by The Economic Times.
Initially, Reliance would start with selling grocery items from its network of 3,000 retail stores nationwide. However, the company has ambitious plans to extend its offerings to value fashion and small electronics, such as smartphones, laptops, and speakers, according to a senior executive at the company. The quick commerce services will be fulfilled through Reliance’s existing network of stores, including Reliance Digital and Trends outlets.
Reliance plans to scale up its quick commerce operations across India by the end of this month. The company aims to deliver most orders within 10-15 minutes, with the remaining fulfilled in under 30 minutes. Reliance will leverage its logistics arm, Grab, which it had previously acquired, to facilitate timely deliveries.
Unlike other quick commerce operators that rely on dark stores or neighbourhood warehouses, Reliance will use its existing retail infrastructure for fulfilment. Analysts have pointed out that this strategy might pose challenges in delivering within the 30-minute window, especially in cities that experience traffic congestion during peak hours.
A fee-free strategy to woo customers
In a bid to attract customers, Reliance has chosen not to charge delivery fees, platform fees, or surge fees, regardless of order size. This contrasts sharply with competitors like Blinkit, Swiggy Instamart, and BigBasket, which levy additional charges for deliveries. A key part of Reliance’s strategy is targeting smaller cities and towns, where quick commerce operators are yet to make significant inroads. By focusing on these untapped markets, Reliance aims to create a strong foothold and gain a competitive edge over its rivals.
The company is also positioning itself as a provider of a more extensive range of products, linking its entire inventory to the quick commerce platform. With 10,000-12,000 stock keeping units (SKUs), Reliance’s offering will far exceed the typical range available on competing platforms.
Targeting 1,150 cities and 5,000 pin codes
Reliance’s goal is to expand its quick commerce service to 1,150 cities, covering 5,000 pin codes where it already operates grocery stores. This extensive reach, combined with its focus on smaller towns and cities, is expected to give Reliance a significant advantage over its competitors, many of which are still focused on metro areas.
“Reliance has overhauled the JioMart delivery model. Previously, deliveries took 1-2 days, with small trucks delivering multiple orders sequentially. Now, the focus is on quick commerce. Each order will be delivered individually by a bike or cycle, and each grocery store will cover a 3-kilometre radius,” the senior executive told The Economic Times.
Refining delivery processes
Earlier this year, Reliance attempted to reduce delivery times for JioMart to just a few hours, or at least the same day, as part of its hyperlocal delivery initiative. This process has now been fine-tuned further to offer deliveries within 10-30 minutes — a key market demand, according to the executive.
Although a spokesperson for Reliance Retail declined to comment on the developments, industry experts believe the company’s aggressive push into quick commerce could significantly alter the competitive landscape.
Blended delivery model could be the future
Devangshu Dutta, chief executive at consultancy firm Third Eyesight, told The Economic Times that Reliance might adopt a blended approach in the long run, offering quick commerce deliveries in areas close to its stores and scheduled deliveries in areas further away.
“Reliance is clearly in market share acquisition mode in the quick commerce space, and waiving transaction fees while offering higher discounts is part of that strategy. There is ample opportunity for deep-pocketed players like Reliance to dominate this fast-growing segment. Their track record in retail suggests that they are willing to experiment aggressively once they find a model that works,” Dutta said.
For fast-moving consumer goods companies, quick commerce is rapidly becoming a vital channel, accounting for 30-35 per cent of total online sales, making it a lucrative area for major players like Reliance to tap into.
(Published in Business Standard)
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October 7, 2024
Writankar Mukherjee, Economic Times
7 October 2024
Reliance Retail has initiated efforts to enter the thriving quick commerce market in a move that is set to escalate competition for Zomato-owned Blinkit, Swiggy Instamart and BigBasket, among others. The country’s largest retailer has started offering quick commerce services in select areas in Navi Mumbai and Bengaluru through its ecommerce platform JioMart since last weekend.
It will initially sell grocery items from its retail stores totalling about 3,000 nationwide, eventually adding value fashion and small electronic products such as smartphones, laptops and speakers, a senior executive said. All orders will be fulfilled from its own network of stores including Reliance Digital and Trends.
The retail arm of Reliance Industries plans to rapidly scale up its quick commerce venture pan-India by this month-end with the aim to deliver most orders in 10-15 minutes and the rest within 30 minutes, the executive said. The company will use its acquired logistics service Grab for the fulfilment.
Reliance, however, doesn’t have any plan to set up dark stores or neighbourhood warehouses, unlike other quick commerce operators, the executive said. Analysts said this may become a challenge in delivering orders within 30 minutes in large cities where traffic is high during peak hours.
To entice customers, Reliance won’t charge any delivery fee, platform fee or surge fee irrespective of the order value, and keep a major focus on untapped smaller cities and towns where quick commerce operators like Blinkit are yet to enter, the executive said. Other platforms have a delivery fee and platform fee.
Reliance plans to offer a wider choice of products of 10,000-12,000 stock keeping units by linking its entire store inventory to the quick commerce business, which too is much more than rivals.
Eventually, the company aims to cover 1,150 cities spanning 5,000 pin codes where it runs grocery stores. The executive said the company would target a bigger share of business from towns and smaller cities hitherto untapped by quick commerce firms.
“Reliance has reworked the way orders are delivered for JioMart. Earlier, orders had a scheduled delivery taking 1-2 days by small trucks who would take multiple orders and deliver them one by one. Now, all grocery orders will be quick commerce where one delivery bike or cycle will deliver one order. Each grocery store will cover a 3 KM radius,” the executive said.
Earlier this year, the company tried to reduce JioMart delivery timings to a few hours or at least the same day under its hyperlocal initiative. It has fine-tuned the process further to 10-30 minute delivery. “This has become a top-of-the-kind requirement in the market right now,” the executive said.
A spokesperson for Reliance Retail didn’t respond to ET’s queries.
Devangshu Dutta, chief executive at consulting firm Third Eyesight, said Reliance can ultimately use a blended approach of quick commerce deliveries in areas near its stores and scheduled deliveries a bit far away.
“Since they are in a market share acquisition mode in quick commerce, charging no transaction fees and offering higher discounts on products is a given. There is significant scope for deep-pocketed players like Reliance to strengthen presence in quick commerce. They have aggressively backed other experiments in the retail business once they worked, and may do it again,” said Dutta.
For fast-moving consumer goods companies, quick commerce is the fastest growing channel, accounting for 30-35% of total online sales.
(Published in Economic Times)