‘Celebrity isn’t always a sustainable brand asset’

admin

June 8, 2026

Arushi Jain, The Times of India

8 June 2026

Their faces have launched many campaigns and brought crores to the film industry. But can they sell a moisturiser as successfully? India’s beauty market is the hottest growth story globally, estimated to reach $40 billion from $23 billion (2026) and eyeing the fourth-largest spot by 2030 (currently at number seven).

Last month, Estée Lauder announced the buyout of Forest Essentials, one of India’s oldest, Ayurveda-based brands. In 2025, Hindustan Unilever acquired five-year-old skin and hair care brand, Minimalist. A 2025 McKinsey & Company x Business of Fashion survey found that 78% of global beauty executives see India as the most promising growth market. Even celebrities have shown up with chequebooks, but fans are no longer buying at face value.

While Hailey Bieber’s Rhode built a cult following through what she calls an “outside of the box” strategy, Deepika Padukone’s 82°E reported a 30% revenue dip in FY25. Nykaa is in talks to acquire a stake in the brand.

India’s consumer has evolved faster than the brands serving them. They are reading labels now, not just recognising famous faces on packaging. Star power, it turns out, only gets you so far.

Fame gets you in the door. Formulation keeps you there

If a celebrity is the invitation to the party, formulation is what keeps the guest at the after-party. Despite India’s celebrity beauty segment crossing an estimated `5,000 crore in GMV in FY24, scale has not translated into customer retention. The initial spike, familiar to anyone who has tracked a celebrity launch, gives way to an uncomfortable question: what brings a customer back?

“Celebrity isn’t necessarily a sustainable brand asset,” says Devangshu Dutta, CEO of retail consultancy Third Eyesight. “While celebrities can act as interest-creators and trial-generators, repeat purchases are built on functional reasons, not imagery alone.”

Founders echo the same reality from the ground. “Honestly, people come back for what works,” says Aashka Goradia Goble, co-founder of RENÉE Cosmetics. “If a product performs well, feels easy to use, is priced right, and becomes part of someone’s everyday routine, they’ll keep reaching for it.”

Price, too, remains a decisive filter. Sunny Leone, founder of StarStruck, says, “In India, price is the main component.” The journey from first purchase to loyalty is driven by habit, and habit, in beauty, is built on results.

Positioning over popularity

The gap between a viral campaign and a repeat purchase is wider than most A-listers realise. Brand guru Harish Bijoor locates the problem in what he calls the “spinal cord” of a brand: a single, clear positioning that holds the entire business together.

Rihanna’s Fenty is inseparable from its commitment to shade inclusivity. Kylie Jenner’s Kylie Cosmetics was built around one obsession: lips. “It is extremely important to understand what you want to be and focus on just one thing and not on everything,” Bijoor says. That clarity is precisely where most Indian celebrity beauty brands are still finding their footing.

The old playbook: launch a brand online, wrap it in the language of “clean” or “natural,” and wait for a global conglomerate to come calling has run its course. Today, strategic buyers and consumers alike want a brand that can stand on its own. The question is no longer whether a celebrity can generate awareness. It is whether the brand they have built can survive them.

What the labels that last have in common

The brands breaking through are doing so quietly and methodically. In a category where fame can spark interest but not always guarantee repeat purchase, Katrina Kaif’s Kay Beauty, launched with Nykaa in 2019, has emerged as one of celebrity beauty’s more consistent success stories.

The main reason is less about star power and more about strategy. “If you contrast Kay Beauty and 82°E (Deepika Padukone’s brand), Kay Beauty has two distinct advantages,” says Dutta. “Firstly, being priced for a much larger audience, and secondly, having the active participation of Nykaa across channels in terms of merchandising and visibility push for the brand.”

Nykaa is candid about what made the difference. “When we co-created Kay Beauty with Katrina, shade ranges and formulations designed for Indian skin tones and climate were severely limited,” a spokesperson shares, adding that the celebrity association “amplified the brand rather than substituted for it.” The strategy appears to have paid off: Kay Beauty is now a ₹500 crore-plus annualised GMV brand, with new launches contributing 21% of revenue as of Q3 FY26.

Why Indian skin demands more than a famous name

For Indian celebrity brands, the challenge is not just performance; it is perception. “Domestically, we see the mentality for buyers is to look at international brands first based on trust, and then try domestic brands based on lower price value,” says Leone.

Indian consumers are also highly specific in what they expect. According to market research firm Mintel, shoppers are increasingly drawn to formulations that are clinically tested and grounded in both science and local familiarity. Products must perform in Mumbai’s humidity and Delhi’s pollution and suit the full spectrum of Indian skin tones.

“Indian consumers love products that do more than one job, last long in our weather, and actually match Indian skin tones,” says Goradia. They are cautious spenders, she adds, but willing to invest when they see real quality and innovation.

Nykaa says this ingredient awareness is now visible across the country, not just metros. “Consumers are reading about niacinamide and retinol, they know what they want from a sunscreen, and are making considered purchase decisions. Brands need to earn their place on merit in every market,” says the spokesperson.

“A brand that addresses these needs well and remains within the customer’s budget succeeds,” says Dutta.

Gen Z will drive 50% of India’s beauty consumption by 2030

By 2030, Gen Z will drive 50% of India’s beauty and personal care consumption, a third of all sales will happen online, and per capita income is forecast to rise 138% in real terms by 2040, according to Euromonitor. Nykaa founder and CEO Falguni Nayar told Bloomberg that comparing India’s beauty routines to South Korea’s famed 14-step regimens is premature, “It is still day zero for beauty consumption in India.”

The global conglomerates have done the math. Estée Lauder, L’Oréal, and Puig are all moving deeper into India, betting on a consumer who is younger, more digitally fluent, and more ingredient-literate than any previous generation. The brands they are acquiring, Forest Essentials, Minimalist, Kama Ayurveda, share a common thread: They are built on something that exists independently of a famous face. “This is an industry that is very crowded and takes a lot of time to grow,” says Leone. “Western brands focus on global distribution and profit and loss. Not just turnover at a loss.” The celebrities who will build something lasting are the ones who understand that the launch is the easiest part. As Bijoor puts it: “Celebrity beauty is not skin deep at all. It is a deep brand science.”

(Published in The Times of India)

Global beauty firms look to carve up Indian market as ‘last bastion’ of growth

admin

August 21, 2025

Praveen Paramasivam, Reuters
August 21, 2025

Summary

India's luxury beauty market to quintuple by 2035
Domestic brands account for less than a tenth of sales
Global brands modify offerings for India

India’s luxury beauty market is expected to quintuple to $4 billion by 2035 from $800 million in 2023, driven by its young, affluent, social-media savvy shoppers with rising disposable incomes, consulting firm Kearney and luxury beauty distributor LUXASIA said in a report.

Luxury beauty makes up just 4% of the $21-billion beauty and personal care market, compared with 8% to 24% across top Southeast Asian countries and 25% to 48% in developed markets including China and the United States.

That means there is plenty of room for growth.

“India is the last bastion of growth for premium beauty,” said Sameer Jindal, managing director for investment bank Houlihan Lokey’s corporate finance business in India.

“The Indian consumer is willing to experiment and try out new things.”

U.S. beauty giant Estee Lauder home to the brands Clinique and MAC, expects a strong runway for expansion and long-term growth in India, even as it grapples with soft sales in the Americas and Asia-Pacific.

“India today, within the Estee Lauder network, is looked at as one of the priority emerging markets,” said country general manager Rohan Vaziralli, highlighting plans to initially target 60 million women in the nation of more than 1.4 billion.

Homemaker R. Priyanka, based in the southern city of Chennai, said she was thrilled to have better access to Estee Lauder’s Jo Malone London fragrance in India, as a benefit of the companies’ efforts.

“It is easier than asking someone (abroad) to get it for you every time,” she added.

While global beauty brands might have to modify some of their products for India, which bakes in sultry temperatures in summer and oppressive humidity at other times, they face little competition from homegrown brands.

Kearney and LUXASIA identified only Forest Essentials and Kama Ayurveda as their major rivals, underscoring how domestic brands make up less than a tenth of luxury beauty sales.

In the more established markets of China, Japan and South Korea by comparison, domestic brands account for a 40% share.

“There is, of course, a premium perception gap between globally established brands and Indian brands,” said Devangshu Dutta, founder of retail consultancy Third Eyesight.

Global beauty giants’ huge marketing budgets also give them an edge over domestic brands, other industry watchers said.

WOOING INDIAN SHOPPERS

Estee Lauder is studying online sales patterns to identify the smaller cities to target, such as Siliguri in West Bengal state, partnering with designers such as Sabyasachi Mukherjee, and launching products such as kohl, an eyeliner Indians favour.

It has also invested in Forest Essentials, a brand with herbal ingredients, and in a programme offering funding to domestic beauty start-ups.

This year France’s L’Oreal said it was investing more in India and tapping into the “elevated beauty desires” of the nation’s young, digitally savvy, empowered women shoppers to drive growth. It declined further comment.

South Korea’s Amorepacific, known for brands such as Innisfree and Etude, is trying to leverage the Korean beauty craze in India with products geared to the market.

These include items for the popular “cleanser, serum, moisturiser, and sunscreen” beauty regimen, the country head, Paul Lee, said.

Japan’s Shiseido, with a history of more than 150 years, brought its NARS brand to Indian beauty retailer Nykaa’s website this year, and plans to step up growth of its brands in the subcontinent.

Global brands are very excited about India, where consumers are splurging more to stay on top of trends such as “cherry makeup”, Nykaa co-founder Adwaita Nayar said, referring to a look featuring flushed cheeks, glossy lips, and soft pink eyes.

Amazon, which has also been seeing a big boom in beauty demand in India, aims to identify emerging global trends and bring in more brands, said Siddharth Bhagat, director of beauty and fashion at the e-commerce company in India.

Retailer Shoppers Stop, which also pioneers foreign labels, plans to open 15 to 20 beauty stores in each of the next three years to boost its revenue from the segment to a quarter from less than a fifth now, its beauty business CEO Biju Kassim said.

Reporting by Praveen Paramasivam in Chennai; Editing by Dhanya Skariachan and Clarence Fernandez

(Published on Reuters)

New skincare labels catch the fancy of young India, eating into demand for many biggies

admin

March 20, 2025

Sagar Malviya, Economic Times
Mumbai, 20 March 2025

Established beauty product makers such as Forest Essentials, Colorbar, Kama Ayurveda, Body Shop, VLCC Personal Care and Lotus Herbals saw a slowdown in sales growth in FY24, according to the latest Registrar of Companies filings. Consumers favoured new-age rivals such as Minimalist and Pilgrim, specialised derma brands, as well as global labels Shiseido, Innisfree and Eucerin.

Sales growth of established brands mostly in the natural skincare segment, more than halved to single digits during the previous financial year amid a broader economic slump.

In contrast, companies such as L’Oreal, Nykaa and Sephora continued to grow at 12-34% on a significantly bigger base, even as they lost pace.

Direct-to-consumer brand Pilgrim more than doubled its sales, Minimalist’s revenue increased 80% and Foxtale’s sales surged 500% on a lower base.

“With most consumers tightening their budget on discretionary spends in FY24, they seem to have opted for brands that give instant benefits compared to natural products, which take time to be effective,” said Devangshu Dutta, founder of retail consulting firm Third Eyesight.

Over the past few years, there has been a flurry of beauty product launches, which have depended on platforms such as Nykaa and Tira for sales.

In the past two years, Nykaa has launched more than 350 brands, or In the past two years, or nearly one new label every alternate day on average.

This includes international brands such as CeraVe, Uriage and Versed, as well as home-grown brands such as Foxtale and Hyphen.

Reliance Retail, which entered beauty retailing with Tira two years ago, now sells nearly 1,000 brands, including exclusive labels such as Akind, Augustinus Badee, Allies of Skin, Kundal and Patchology.

“10 years ago we were only competing against big guys,” Vincent Karney, global chief executive of Beiersdorf, maker of Eucerin, Nivea and La Prakrit, told ET last month. “Now we have those local brands, and we have to become a bit more agile.”

On Nykaa, Fenty Beauty by Rihanna is the highest-selling brand in lipcare while Eucerin has become its biggest premium dermo-cosmetic serum. South Korean beauty brands Axis-Y, Tirtir and Numbuzin grew over 60% in 2024, with sales of toners increasing 104%, serums 45%, moisturisers 52% and sunscreens 154% on the platform.

VLCC and Colorbar did not respond to ET queries, while Forest Essentials was not reachable.

In January, Mike Jatania, cofounder and executive chairman of The Body Shop and Aurea Group, told ET, “There would be continuation of new entrants. Inflation is still a global issue and we will see the pressure. Competitive environment will be a challenge… 70% of our stores are showing decent growth. We have closed some stores and opened a few also, that’s the nature of the business.”

Ingredients Matter

Warnery of Beiersdorf emphasised the need to stay focused on “big innovation, by being able to talk to GenZ, (a position) which might be filled in by those local brands coming with basic ingredients.”

The likes of Minimalist, Ordinary and Pilgrim disclose active ingredients at a granular level, specifying the exact percentage of acid used in the product to appeal to GenZ users (those born between 1997 and early 2010s), who are said to be far more conscious of what they use on their skin compared to millennials (those born during 1980s to mid-1990s) and Gen X (those born from about 1965 to 1980).

Shoppers Stop, which manages brands such as Estee Lauder, Shiseido, Bobbi Brown, Mac and Clinique in India, sees the overall beauty market driven by companies focusing on consumers across age groups, and not just younger ones. Both natural and dermatological products are expected to find takers.

“While most new age brands tap younger cohorts, their pocket size allows them to mostly buy affordable products and the more affluent consumers opt for established global brands that have proven themselves since decades,” said Biju Kassim, chief executive, beauty, at Shoppers Stop. “Beauty is still not a habit in India and with hundreds of brands being launched, the focus is to grow penetration. There is also a shift from care to cure, driven by derma-recommended products and brands disclosing active ingredients, but it is still a niche sub-segment.”

Dutta of Third Eyesight sees the current trend as temporary. “We expect growth of (established) companies to bounce back in the current fiscal, driven by a strong demand for beauty,” he said, pointing especially to online platforms. India’s beauty and personal care market is expected to reach $34 billion by 2028, up from $21 billion now, driven by an online surge and a growing preference for high quality, premium beauty products according to a report by Nykaa and consulting firm Redseer.

Nicolas Hieronimus, chief executive of cosmetics giant L’Oreal, last year said consumers in India are more demanding and are not just settling for very basic things like putting an ingredient in a product such as salicylic acid or collagen. “That’s where L’Oreal has the best cards to play, and that’s where we really thrive,” he had told ET.

Beiersdorf, Unilever, L’Oreal and Shiseido, among the world’s largest cosmetics companies, have all identified India as a key growth driver, citing the burgeoning population and growing affinity for beauty products.

(Published in Economic Times)