‘Celebrity isn’t always a sustainable brand asset’

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June 8, 2026

Arushi Jain, The Times of India

8 June 2026

Their faces have launched many campaigns and brought crores to the film industry. But can they sell a moisturiser as successfully? India’s beauty market is the hottest growth story globally, estimated to reach $40 billion from $23 billion (2026) and eyeing the fourth-largest spot by 2030 (currently at number seven).

Last month, Estée Lauder announced the buyout of Forest Essentials, one of India’s oldest, Ayurveda-based brands. In 2025, Hindustan Unilever acquired five-year-old skin and hair care brand, Minimalist. A 2025 McKinsey & Company x Business of Fashion survey found that 78% of global beauty executives see India as the most promising growth market. Even celebrities have shown up with chequebooks, but fans are no longer buying at face value.

While Hailey Bieber’s Rhode built a cult following through what she calls an “outside of the box” strategy, Deepika Padukone’s 82°E reported a 30% revenue dip in FY25. Nykaa is in talks to acquire a stake in the brand.

India’s consumer has evolved faster than the brands serving them. They are reading labels now, not just recognising famous faces on packaging. Star power, it turns out, only gets you so far.

Fame gets you in the door. Formulation keeps you there

If a celebrity is the invitation to the party, formulation is what keeps the guest at the after-party. Despite India’s celebrity beauty segment crossing an estimated `5,000 crore in GMV in FY24, scale has not translated into customer retention. The initial spike, familiar to anyone who has tracked a celebrity launch, gives way to an uncomfortable question: what brings a customer back?

“Celebrity isn’t necessarily a sustainable brand asset,” says Devangshu Dutta, CEO of retail consultancy Third Eyesight. “While celebrities can act as interest-creators and trial-generators, repeat purchases are built on functional reasons, not imagery alone.”

Founders echo the same reality from the ground. “Honestly, people come back for what works,” says Aashka Goradia Goble, co-founder of RENÉE Cosmetics. “If a product performs well, feels easy to use, is priced right, and becomes part of someone’s everyday routine, they’ll keep reaching for it.”

Price, too, remains a decisive filter. Sunny Leone, founder of StarStruck, says, “In India, price is the main component.” The journey from first purchase to loyalty is driven by habit, and habit, in beauty, is built on results.

Positioning over popularity

The gap between a viral campaign and a repeat purchase is wider than most A-listers realise. Brand guru Harish Bijoor locates the problem in what he calls the “spinal cord” of a brand: a single, clear positioning that holds the entire business together.

Rihanna’s Fenty is inseparable from its commitment to shade inclusivity. Kylie Jenner’s Kylie Cosmetics was built around one obsession: lips. “It is extremely important to understand what you want to be and focus on just one thing and not on everything,” Bijoor says. That clarity is precisely where most Indian celebrity beauty brands are still finding their footing.

The old playbook: launch a brand online, wrap it in the language of “clean” or “natural,” and wait for a global conglomerate to come calling has run its course. Today, strategic buyers and consumers alike want a brand that can stand on its own. The question is no longer whether a celebrity can generate awareness. It is whether the brand they have built can survive them.

What the labels that last have in common

The brands breaking through are doing so quietly and methodically. In a category where fame can spark interest but not always guarantee repeat purchase, Katrina Kaif’s Kay Beauty, launched with Nykaa in 2019, has emerged as one of celebrity beauty’s more consistent success stories.

The main reason is less about star power and more about strategy. “If you contrast Kay Beauty and 82°E (Deepika Padukone’s brand), Kay Beauty has two distinct advantages,” says Dutta. “Firstly, being priced for a much larger audience, and secondly, having the active participation of Nykaa across channels in terms of merchandising and visibility push for the brand.”

Nykaa is candid about what made the difference. “When we co-created Kay Beauty with Katrina, shade ranges and formulations designed for Indian skin tones and climate were severely limited,” a spokesperson shares, adding that the celebrity association “amplified the brand rather than substituted for it.” The strategy appears to have paid off: Kay Beauty is now a ₹500 crore-plus annualised GMV brand, with new launches contributing 21% of revenue as of Q3 FY26.

Why Indian skin demands more than a famous name

For Indian celebrity brands, the challenge is not just performance; it is perception. “Domestically, we see the mentality for buyers is to look at international brands first based on trust, and then try domestic brands based on lower price value,” says Leone.

Indian consumers are also highly specific in what they expect. According to market research firm Mintel, shoppers are increasingly drawn to formulations that are clinically tested and grounded in both science and local familiarity. Products must perform in Mumbai’s humidity and Delhi’s pollution and suit the full spectrum of Indian skin tones.

“Indian consumers love products that do more than one job, last long in our weather, and actually match Indian skin tones,” says Goradia. They are cautious spenders, she adds, but willing to invest when they see real quality and innovation.

Nykaa says this ingredient awareness is now visible across the country, not just metros. “Consumers are reading about niacinamide and retinol, they know what they want from a sunscreen, and are making considered purchase decisions. Brands need to earn their place on merit in every market,” says the spokesperson.

“A brand that addresses these needs well and remains within the customer’s budget succeeds,” says Dutta.

Gen Z will drive 50% of India’s beauty consumption by 2030

By 2030, Gen Z will drive 50% of India’s beauty and personal care consumption, a third of all sales will happen online, and per capita income is forecast to rise 138% in real terms by 2040, according to Euromonitor. Nykaa founder and CEO Falguni Nayar told Bloomberg that comparing India’s beauty routines to South Korea’s famed 14-step regimens is premature, “It is still day zero for beauty consumption in India.”

The global conglomerates have done the math. Estée Lauder, L’Oréal, and Puig are all moving deeper into India, betting on a consumer who is younger, more digitally fluent, and more ingredient-literate than any previous generation. The brands they are acquiring, Forest Essentials, Minimalist, Kama Ayurveda, share a common thread: They are built on something that exists independently of a famous face. “This is an industry that is very crowded and takes a lot of time to grow,” says Leone. “Western brands focus on global distribution and profit and loss. Not just turnover at a loss.” The celebrities who will build something lasting are the ones who understand that the launch is the easiest part. As Bijoor puts it: “Celebrity beauty is not skin deep at all. It is a deep brand science.”

(Published in The Times of India)

Why Reliance is betting on legacy regional brands to build its FMCG empire

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March 7, 2026

Vaeshnavi Kasthuril, MINT

Bengaluru, 7 March 2026

While many consumer goods companies are acquiring direct-to-consumer (D2C) startups, Reliance Consumer Products Ltd (RCPL) is pursuing a different playbook. The consumer arm of billionaire Mukesh Ambani’s Reliance Industries has been steadily buying regional legacy brands with strong local recall. By plugging these brands into Reliance’s vast retail and distribution ecosystem, the company hopes to accelerate its ambition of becoming an FMCG powerhouse.

During the December quarter, RCPL overall gross revenue stood at 5,065 crore, up 60% year-on-year, according to an earnings statement from Reliance Industries. India’s FMCG sector remains dominated by established players such as Hindustan Unilever Ltd, which reported revenue of about 64,138 crore in FY25—highlighting the scale of the opportunity Reliance is targeting as it builds its consumer business.
“What Reliance is doing is cobbling together a portfolio of brands that already have some momentum,” said Arvind Singhal, chairman of The Knowledge Company, a Gurgaon-based management consulting firm.

Which regional brands has Reliance acquired?

Over the past few years, RCPL has assembled a portfolio of regional brands across food, beverages and personal care. One of its latest additions is Chennai-based Southern Health Foods Pvt. Ltd, which sells millet-based foods, health mixes and baby nutrition products under the Manna brand. Reliance acquired the company for about 158 crore, marking its entry into the fast-growing millet and nutrition foods segment.

Earlier, RCPL bought a majority stake in Udhaiyam Agro Foods Pvt. Ltd, a Tamil Nadu-based staples brand known for pulses, flours, spices and ready-to-cook mixes. Revenue at Shri Lakshmi Agro Foods Pvt. Ltd, which sells products under the Udhaiyam brand, rose about 5% year-on-year to 668.2 crore in FY24, according to Tracxn data.

Reliance has also acquired Delhi-based Sii, a legacy condiments maker known for jams, sauces and cooking pastes as well as Velvette, the historic personal care label that pioneered shampoo sachets in India in the 1980s.

In beverages, RCPL revived Campa Cola, acquired from the Pure Drinks Group, as a mass-market challenger in the carbonated drinks segment. It has also partnered Hajpuri & Sons to distribute regional drinks such as Sosyo, Kashmira and Ginlim, and tied up with Sri Lanka’s Elephant House to manufacture and distribute its beverages in India.

What do regional brands gain from partnering with Reliance?

Regional brands that partner with or are acquired by Reliance gain access to scale that is often difficult to achieve independently. Many local brands enjoy strong loyalty in their home markets but face constraints such as limited capital, weaker supply chains and restricted distribution networks.

Under the Reliance umbrella, these brands gain access to the group’s nationwide retail and distribution ecosystem, which includes millions of kirana stores as well as large-format retail chains operated by Reliance Retail. This enables them to expand beyond their regional strongholds far faster than they could independently.

Reliance can also improve manufacturing and supply-chain efficiencies, helping these brands scale production, strengthen sourcing and reduce logistics costs. In addition, stronger marketing capabilities and financial backing allow brands to invest in packaging, advertising and product innovation—helping them evolve from local favourites into national brands.

Why is Reliance pursuing this strategy?

For Reliance Consumer Products Ltd, acquiring regional brands offers a faster and potentially less risky way to expand in India’s vast FMCG market. These brands already have loyal customers, established products and existing manufacturing. By plugging them into Reliance Retail’s distribution network, the company can rapidly expand their reach across the country.

The strategy also allows Reliance to quickly build a diverse portfolio across staples, beverages and personal care—strengthening its ability to compete with established FMCG giants such as Hindustan Unilever and ITC.

How are rival FMCG companies expanding instead?

Most traditional FMCG companies are pursuing a different strategy by acquiring or investing in digital-first D2C brands. These startups often operate in fast-growing segments such as premium skincare, clean beauty and health-focused foods, helping established companies tap younger, digitally savvy consumers.

• Hindustan Unilever recently acquired skincare startup Minimalist, a fast-growing digital-first brand known for its ingredient-focused beauty products.
• Dabur India has also entered the space by acquiring premium beauty brand RAS Luxury Skincare through its 500-crore venture capital arm.
• Marico has taken a similar approach, investing in digital-first brands such as Beardo and Just Herbs to strengthen its presence in grooming and natural beauty.

Such deals allow established companies to quickly enter emerging premium categories.

What challenges could Reliance face in scaling regional brands?

Scaling regional brands nationally can be more complex than expanding digital-first startups. Many regional brands are built around specific local tastes, price sensitivities and cultural preferences that may not translate easily across markets. “India is very diverse, and consumer preferences vary significantly across regions,” said Singhal of The Knowledge Company.

Another challenge is that many regional brands lack the infrastructure to scale independently. “For many regional brands, the first real scaling often comes from the acquirer’s distribution rather than from the brand itself,” said Devangshu Dutta, founder of consulting firm Third Eyesight.

In contrast, many D2C brands are designed from the outset for a national or digital audience, making them easier to scale online. However, these startups often rely heavily on marketing spends and online channels, which can make profitability and large-scale expansion challenging.

For RCPL, the key test will be retaining the regional authenticity of these brands while using the nationwide distribution strength of Reliance Retail to expand them beyond their core markets.

(Published in Mint)

India’s D2C journey: After a rapid scale-up, why it’s now all about discipline

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February 27, 2026

Samar Srivastava, Forbes India
Feb 27, 2026

India’s young consumers are discovering the next big beauty serum, protein bar or sneaker brand not in a mall, but on Instagram reels, YouTube shorts and quick-commerce apps that promise 10-minute delivery. What began as a trickle of digital-first labels a decade ago has now become a full-blown wave. Direct-to-consumer (D2C) brands—built online, fuelled by social media and venture capital—have reshaped India’s consumer landscape and forced legacy companies to rethink everything from marketing to distribution.

India today has more than 800 active D2C brands across beauty, personal care, fashion, food, home and electronics, according to industry estimates and consulting reports. The Indian D2C market is estimated at $12–15 billion in 2025, up from under $5 billion in 2020, and growing at 25–30 percent annually. The pandemic accelerated online adoption, but the structural drivers—cheap data, digital payments and over 750 million internet users—were already in place.

Unlike traditional FMCG brands that relied on distributors and kirana stores, D2C brands such as Mamaearth, boAt, Licious and Sugar Cosmetics built their early traction online. Customer acquisition happened through performance marketing; feedback loops were immediate; product iterations were rapid.

Importantly, these brands are discovered online—but as they scale, consumers buy them both online and offline, increasingly through quick-commerce platforms such as Blinkit, Zepto and Swiggy Instamart, as well as modern trade and general trade stores. The omnichannel play is now central to their growth strategy.

According to Anil Kumar, founder and chief executive of Redseer Strategy Consultants, the ecosystem is maturing in measurable ways. Brands are taking lesser time to reach ₹100 crore or ₹500 crore revenue benchmarks and, once there, mortality rates are coming down. There is also an acceptance that if a brand is not profitable in a 3–5 year timeframe, that needs to be corrected. “There is a lot of emphasis on growing profitably and not just through GMV,” he says.

Big Cheques, Bigger Exits

The D2C boom would not have been possible without capital. Between 2014 and 2022, Indian D2C startups raised over $5 billion in venture and growth funding. Peak years like 2021 alone saw more than $1.2 billion invested in the segment. Beauty, personal care and fashion accounted for nearly 50 percent of total inflows, followed by food and beverages.

Some brands scaled independently; others found strategic buyers. Among the most prominent exits:
> Hindustan Unilever acquired a majority stake in Minimalist, reportedly valuing the actives-led skincare brand at over ₹3,000 crore. For Hindustan Unilever, the annual run rate from sales of its D2C portfolio is estimated at around ₹1,000 crore, underscoring how material digital-first brands have become to its growth strategy.
> ITC Limited bought Yoga Bar for about ₹175 crore in 2023 to strengthen its health foods portfolio.
> Emami acquired a majority stake in The Man Company, expanding its digital-first play.
> Tata Consumer Products acquired Soulfull as part of its health and wellness strategy.
> Marico invested in brands such as Beardo and True Elements.

Private equity has also entered aggressively at the growth stage. ChrysCapital invested in The Man Company; L Catterton backed Sugar Cosmetics; General Atlantic invested in boAt; and Sequoia Capital India (now Peak XV Partners) was an early backer of multiple consumer brands.

Valuations were often steep. boAt was valued at over $1.2 billion at its peak. Mamaearth’s parent, Honasa Consumer, listed in 2023 at a valuation of around ₹10,000 crore. Across categories, brands crossing ₹500 crore in annual revenue began attracting buyout interest, with deal sizes ranging from ₹150 crore to over ₹3,000 crore depending on scale and profitability.

Yet exits have not always been smooth. “While it takes 7-8 years to build a brand most funds that invest in them have a timeline of 3-5 years before they need an exit,” says Devangshu Dutta, founder of Third Eyesight, a retail consultancy. This timing mismatch can create pressure—pushing brands to scale aggressively, sometimes at the cost of margins.

Integration Pains and the Profitability Pivot

For large FMCG companies, buying D2C brands offers speed: Access to younger consumers, premium positioning and digital marketing expertise. But integration brings challenges.

Founder-led organisations operate with rapid decision cycles, test-and-learn marketing and flat hierarchies. Large corporations often work with layered approvals, structured brand calendars and rigid cost controls. Cultural friction can lead to talent exits if autonomy is curtailed too quickly.

Margins are another sticking point. In the early growth phase, many D2C brands spent 30–40 percent of revenue on digital advertising. Rising customer acquisition costs post-2021, combined with higher logistics expenses, squeezed contribution margins. As brands entered offline retail, distributor and retailer margins of 20–35 percent further compressed profitability.

Large acquirers, used to EBITDA margins of 18–25 percent in mature FMCG portfolios, often discovered that digital-first brands operated at low single-digit margins—or were loss-making at scale. Rationalising ad spends, optimising supply chains and pruning SKUs became essential.

The funding slowdown between 2022 and 2024 triggered a reset. Marketing spends were cut by as much as 25–40 percent across several startups. Growth moderated from 80–100 percent annually during peak years to 25–40 percent for more mature brands—but unit economics improved.

Quick-commerce has emerged as a structural growth lever. For categories such as personal care, snacking and health foods, these platforms now account for 10–25 percent of urban revenues for scaled brands, improving inventory turns and reducing dependence on paid digital acquisition.

The next phase of India’s D2C journey will be less about blitz scaling and more about disciplined brand building—balancing growth, profitability and exit timelines. What began as a disruption is now part of the mainstream consumer playbook. And as capital becomes more selective, only brands that combine strong gross margins, repeat purchase rates above 35–40 percent and sustainable EBITDA pathways will endure.

(Published in Forbes India)

New skincare labels catch the fancy of young India, eating into demand for many biggies

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March 20, 2025

Sagar Malviya, Economic Times
Mumbai, 20 March 2025

Established beauty product makers such as Forest Essentials, Colorbar, Kama Ayurveda, Body Shop, VLCC Personal Care and Lotus Herbals saw a slowdown in sales growth in FY24, according to the latest Registrar of Companies filings. Consumers favoured new-age rivals such as Minimalist and Pilgrim, specialised derma brands, as well as global labels Shiseido, Innisfree and Eucerin.

Sales growth of established brands mostly in the natural skincare segment, more than halved to single digits during the previous financial year amid a broader economic slump.

In contrast, companies such as L’Oreal, Nykaa and Sephora continued to grow at 12-34% on a significantly bigger base, even as they lost pace.

Direct-to-consumer brand Pilgrim more than doubled its sales, Minimalist’s revenue increased 80% and Foxtale’s sales surged 500% on a lower base.

“With most consumers tightening their budget on discretionary spends in FY24, they seem to have opted for brands that give instant benefits compared to natural products, which take time to be effective,” said Devangshu Dutta, founder of retail consulting firm Third Eyesight.

Over the past few years, there has been a flurry of beauty product launches, which have depended on platforms such as Nykaa and Tira for sales.

In the past two years, Nykaa has launched more than 350 brands, or In the past two years, or nearly one new label every alternate day on average.

This includes international brands such as CeraVe, Uriage and Versed, as well as home-grown brands such as Foxtale and Hyphen.

Reliance Retail, which entered beauty retailing with Tira two years ago, now sells nearly 1,000 brands, including exclusive labels such as Akind, Augustinus Badee, Allies of Skin, Kundal and Patchology.

“10 years ago we were only competing against big guys,” Vincent Karney, global chief executive of Beiersdorf, maker of Eucerin, Nivea and La Prakrit, told ET last month. “Now we have those local brands, and we have to become a bit more agile.”

On Nykaa, Fenty Beauty by Rihanna is the highest-selling brand in lipcare while Eucerin has become its biggest premium dermo-cosmetic serum. South Korean beauty brands Axis-Y, Tirtir and Numbuzin grew over 60% in 2024, with sales of toners increasing 104%, serums 45%, moisturisers 52% and sunscreens 154% on the platform.

VLCC and Colorbar did not respond to ET queries, while Forest Essentials was not reachable.

In January, Mike Jatania, cofounder and executive chairman of The Body Shop and Aurea Group, told ET, “There would be continuation of new entrants. Inflation is still a global issue and we will see the pressure. Competitive environment will be a challenge… 70% of our stores are showing decent growth. We have closed some stores and opened a few also, that’s the nature of the business.”

Ingredients Matter

Warnery of Beiersdorf emphasised the need to stay focused on “big innovation, by being able to talk to GenZ, (a position) which might be filled in by those local brands coming with basic ingredients.”

The likes of Minimalist, Ordinary and Pilgrim disclose active ingredients at a granular level, specifying the exact percentage of acid used in the product to appeal to GenZ users (those born between 1997 and early 2010s), who are said to be far more conscious of what they use on their skin compared to millennials (those born during 1980s to mid-1990s) and Gen X (those born from about 1965 to 1980).

Shoppers Stop, which manages brands such as Estee Lauder, Shiseido, Bobbi Brown, Mac and Clinique in India, sees the overall beauty market driven by companies focusing on consumers across age groups, and not just younger ones. Both natural and dermatological products are expected to find takers.

“While most new age brands tap younger cohorts, their pocket size allows them to mostly buy affordable products and the more affluent consumers opt for established global brands that have proven themselves since decades,” said Biju Kassim, chief executive, beauty, at Shoppers Stop. “Beauty is still not a habit in India and with hundreds of brands being launched, the focus is to grow penetration. There is also a shift from care to cure, driven by derma-recommended products and brands disclosing active ingredients, but it is still a niche sub-segment.”

Dutta of Third Eyesight sees the current trend as temporary. “We expect growth of (established) companies to bounce back in the current fiscal, driven by a strong demand for beauty,” he said, pointing especially to online platforms. India’s beauty and personal care market is expected to reach $34 billion by 2028, up from $21 billion now, driven by an online surge and a growing preference for high quality, premium beauty products according to a report by Nykaa and consulting firm Redseer.

Nicolas Hieronimus, chief executive of cosmetics giant L’Oreal, last year said consumers in India are more demanding and are not just settling for very basic things like putting an ingredient in a product such as salicylic acid or collagen. “That’s where L’Oreal has the best cards to play, and that’s where we really thrive,” he had told ET.

Beiersdorf, Unilever, L’Oreal and Shiseido, among the world’s largest cosmetics companies, have all identified India as a key growth driver, citing the burgeoning population and growing affinity for beauty products.

(Published in Economic Times)