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March 1, 2026
Apoorva Mittal, Economic Times
1 March 2026
Resshmi Nair, 31, had grown used to the dotted red bumps on her arms. Her dermatologist diagnosed it as keratosis pilaris aka strawberry skin. It is a harmless skin condition that often affects legs and arms but Nair, a Mumbai-based marketing consultant, wanted it gone. She slathered lotions and salves but to no avail. Then she chanced upon an Instagram reel which showed an oil-based in-shower spray that promised to take care of her problem. “It was very tempting as it resonated with a personal concern,” she says. She is now on her third bottle. The bumps haven’t disappeared entirely, but they have become smaller, she says.
Like Nair, there are many who seek solutions tailormade for their beauty bugbears. Consumers who once searched for moisturisers and shampoos now look for niche products for hair and skin. They want to repair skin barrier, tame baby hairs and minimise facial pores.
A new generation of Indian beauty and personal care (BPC) brands are both listening to them and leading them. Focused products, they realise, could help them stand out in a crowded sector dominated by FMCG giants. While problems like acne, frizzy hair and rough skin have always been around, experts say the commercial importance of solving them narrowly and packaging that specificity as a brand strategy have become more intense of late.
India’s direct-to-consumer (D2C) beauty and personal care market—which is heavily invested in micro-problem targeting—is estimated to be $4.5 billion in FY2025, according to consulting firm Redseer. The new-age brands could account for 25-35% of total BPC spends by 2030. “Three major factors have contributed to this: one, the rise of digital medium for both commerce and marketing, which created a segue for new brands to launch and scale; two, younger consumers (Gen Z and young millennials) have become ingredient literate and look for results over broad promises; and three, competitive intensity in the market is pressing brands to position as per the right niches,” says Kushal Bhatnagar, associate partner, Redseer.
The shift is measurable on beauty retailer Nykaa’s platform. “Consumer vocabulary is far more evolved,” says a company spokesperson. Searches driven by specic concerns or ingredients are growing faster than broad category items. While foundational concerns like acne and brightening remain relevant, the platform is seeing strong growth in queries around pigmentation, barrier repair, pore care and specic hair issues. “This fragmentation is actually a sign of a more informed and aware consumer base,” the spokesperson adds.
ZOOMING IN
For young D2C brands, this behavioural shift has opened a narrow but potent entry point. Instead of launching another shampoo or moisturiser, they launch a product targeting a single problem and market it in an easily demonstrable short-video format. In the current beauty landscape, the market has shifted from general solutions to hyper-targeted efficacy.
Moxie Beauty, founded by Nikita Khanna in 2023, illustrates the playbook. Khanna, who previously worked at McKinsey, began with a focus on wavy and frizzy hair, a segment she herself belongs to. But it was one particular styling product, the flyaway hair stick, that went viral, propelling the brand into visibility. She says, “The wavy hair routine required us to educate people, which took time. But one can understand the flyaway wand in five seconds.” And it targeted what she calls a “widely held pain point”. That helped Moxie cut through crowded feeds and end up on consumer shelves. “Being synonymous with a category helps,” she says. “When people want a wax stick or flyaway stick, they search for our brand.”
That shift—from paying for visibility to being searched for directly—is critical in a market where customer acquisition costs (CAC) can be punishingly high. For many D2C brands, launching a sharply defined product is a way to reduce discovery friction and lower early-stage CAC. But a brand cannot be built or scaled on gimmicks, says Khanna. “If you solve only for what will look good in a video and will go viral, you won’t be able to scale. And if it’s a gimmick, people won’t repeat the purchase,” she adds.
Divanshee Jindal, cofounder of the brand The Solved Skin, says companies have to get the “product-communication fit” right. Her brand’s liquid pimple patch, which is designed to mask acne under makeup, is quickly emerging as its hero product. “People get excited when a product feels relatable and authentic,” says Jindal. “A new, convenient format that solves a real pain point makes consumers willing to try a new brand. But if it’s a standard product, say, a salicylic acid face wash, they will often default to a brand they already trust.”
SMALL IS BEAUTIFUL
The idea is to start small but evolve. Moxie, for instance, has moved beyond textured hair into solving broader “Indian hair problems” like damage repair and anti-dandruff that has brought in male consumers as well. “Curly or wavy hair was a huge, underserved problem,” says Khanna. “But the thought was always to solve other problems as well.” Moxie, which recently raised $15 million in a funding round led by Bessemer Venture Partners, says it has crossed Rs. 100 crore in annual recurring revenue on its two-year mark, and is seeing roughly 50% consumers coming back in six months across platforms. However, it says profitability is harder to crack because of intense competition from new brands and changing channel mix.
Mani Singhal, MD of the consulting firm Alvarez & Marsal, points out that most successful D2C brands started out with a sharply defined hero product. “Earlier it was natural vs chemical or price disruption; today it’s much more about efficacy proof, ingredient transparency, visible results and credible
storytelling,” she says.
From the manufacturer’s side, Nishit Dedhia of Kain Cosmeceuticals, a cosmetics manufacturing company, says, “It is easier today for brands to target special concerns. That specificity helps them build a differentiated product earlier on.” Most brands, he explains, x a major problem such as acne, dryness, pigmentation and then layer in a niche twist. Strawberry skin, once not a mainstream concern, is now a category. “People didn’t know the term. Once you give it a name, they identify with it,” he adds.
Dedhia describes the portfolio strategy as 8-2 or 9-1 where eight or nine products are general, incremental variations of core needs, while one or two are “category-building products” that require significant consumer education or product communication but create their own search demand. “That is the only way you get out of the vicious cycle of paying for visibility,” he says. “When people search for your brand directly, CAC comes down.”
Devangshu Dutta, founder of management consulting firm Third Eyesight, says micro-problem framing is “co-created” by consumers and companies. “The fragmentation is real, but the language used to describe it is heavily brand-driven,” he says. Terms like “strawberry skin” or “glass skin” correlate with influencer campaigns but label pre-existing dissatisfactions that mass products did not address sharply.
However, sometimes, in the race to differentiation, brands go for outlandish ideas. Dedhia says brands increasingly approach manufacturers with amusing asks in the quest to stand out. For instance, beard fillers packaged like mascara or plumpers for face and neck.
PRODUCE & PERISH
The problem is that the mortality rate of skincare brands is very high in India. Dedhia estimates that around 60% companies shut down in three years. Many brands burn through capital chasing ads and trends without building repeat customers or a community.
“For a brand to cross over from being a curiosity-driven purchase to being part of a regimen needs a minimum 25-30% of customers showing up as repeats after three months, while truly successful brands reach higher repeat numbers,” says Dutta.
Subscriptions are an even stronger test. “Generic formulations, me-too products and influencer spends can get you first users, but repeats will happen only from the user getting demonstrated value,” says Dutta.
But growth does not equal stability. CAC typically starts low for niche products, rises during scaling-up and stabilises only if organic demand takes over, says Bhatnagar of Redseer. Quick commerce accelerates discovery but compresses margins due to the high commission rates on these platforms, promotional expectations and lower average order values.
Singhal, who says a consolidation phase is underway, adds: “Niche entry can work extremely well if the problem is frequent enough and the solution is demonstrably effective.” Durable brands deliver consistent performance, build adjacencies beyond the first niche and maintain disciplined unit economics.
“If repeat rates don’t stabilise, economics becomes very challenging, very quickly.”
PERSONALISATION AHEAD
For Aparna Saxena, founder of Delhi-based beauty brand Antinorm, the next decade will be defined by even greater personalisation. Her brand has multifunctional products that are timesaving. Saxena says she surveyed about 250 women above 25 years of age and found that five-step routines typically do
not last after two months. Antinorm’s architecture rests on multifunctionality, like a leave-in cream that doubles as heat protectant and promises a “presentable” hair look without a blow-dry. Its most popular product is a spray that cleanses and moisturises, which they dub as “instant shower” or “facial in a flash”.
She says the brand, which launched in July last year, will close next fiscal with about Rs. 25 crore in revenue. Repeat rates are currently under 25% “because the denominator is expanding rapidly”, she adds. “Between 2020 and 2025, customers moved away from incumbents and got used to having options and trying newer brands,” she says. “Now they have routines in place. The next five years will be defined by more and more personalisation and micro-problem solving.” The beauty is about to go really skin deep.
(Published in Economic Times)
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February 27, 2026
Samar Srivastava, Forbes India
Feb 27, 2026
India’s young consumers are discovering the next big beauty serum, protein bar or sneaker brand not in a mall, but on Instagram reels, YouTube shorts and quick-commerce apps that promise 10-minute delivery. What began as a trickle of digital-first labels a decade ago has now become a full-blown wave. Direct-to-consumer (D2C) brands—built online, fuelled by social media and venture capital—have reshaped India’s consumer landscape and forced legacy companies to rethink everything from marketing to distribution.
India today has more than 800 active D2C brands across beauty, personal care, fashion, food, home and electronics, according to industry estimates and consulting reports. The Indian D2C market is estimated at $12–15 billion in 2025, up from under $5 billion in 2020, and growing at 25–30 percent annually. The pandemic accelerated online adoption, but the structural drivers—cheap data, digital payments and over 750 million internet users—were already in place.
Unlike traditional FMCG brands that relied on distributors and kirana stores, D2C brands such as Mamaearth, boAt, Licious and Sugar Cosmetics built their early traction online. Customer acquisition happened through performance marketing; feedback loops were immediate; product iterations were rapid.
Importantly, these brands are discovered online—but as they scale, consumers buy them both online and offline, increasingly through quick-commerce platforms such as Blinkit, Zepto and Swiggy Instamart, as well as modern trade and general trade stores. The omnichannel play is now central to their growth strategy.
According to Anil Kumar, founder and chief executive of Redseer Strategy Consultants, the ecosystem is maturing in measurable ways. Brands are taking lesser time to reach ₹100 crore or ₹500 crore revenue benchmarks and, once there, mortality rates are coming down. There is also an acceptance that if a brand is not profitable in a 3–5 year timeframe, that needs to be corrected. “There is a lot of emphasis on growing profitably and not just through GMV,” he says.
Big Cheques, Bigger Exits
The D2C boom would not have been possible without capital. Between 2014 and 2022, Indian D2C startups raised over $5 billion in venture and growth funding. Peak years like 2021 alone saw more than $1.2 billion invested in the segment. Beauty, personal care and fashion accounted for nearly 50 percent of total inflows, followed by food and beverages.
Some brands scaled independently; others found strategic buyers. Among the most prominent exits:
> Hindustan Unilever acquired a majority stake in Minimalist, reportedly valuing the actives-led skincare brand at over ₹3,000 crore. For Hindustan Unilever, the annual run rate from sales of its D2C portfolio is estimated at around ₹1,000 crore, underscoring how material digital-first brands have become to its growth strategy.
> ITC Limited bought Yoga Bar for about ₹175 crore in 2023 to strengthen its health foods portfolio.
> Emami acquired a majority stake in The Man Company, expanding its digital-first play.
> Tata Consumer Products acquired Soulfull as part of its health and wellness strategy.
> Marico invested in brands such as Beardo and True Elements.
Private equity has also entered aggressively at the growth stage. ChrysCapital invested in The Man Company; L Catterton backed Sugar Cosmetics; General Atlantic invested in boAt; and Sequoia Capital India (now Peak XV Partners) was an early backer of multiple consumer brands.
Valuations were often steep. boAt was valued at over $1.2 billion at its peak. Mamaearth’s parent, Honasa Consumer, listed in 2023 at a valuation of around ₹10,000 crore. Across categories, brands crossing ₹500 crore in annual revenue began attracting buyout interest, with deal sizes ranging from ₹150 crore to over ₹3,000 crore depending on scale and profitability.
Yet exits have not always been smooth. “While it takes 7-8 years to build a brand most funds that invest in them have a timeline of 3-5 years before they need an exit,” says Devangshu Dutta, founder of Third Eyesight, a retail consultancy. This timing mismatch can create pressure—pushing brands to scale aggressively, sometimes at the cost of margins.
Integration Pains and the Profitability Pivot
For large FMCG companies, buying D2C brands offers speed: Access to younger consumers, premium positioning and digital marketing expertise. But integration brings challenges.
Founder-led organisations operate with rapid decision cycles, test-and-learn marketing and flat hierarchies. Large corporations often work with layered approvals, structured brand calendars and rigid cost controls. Cultural friction can lead to talent exits if autonomy is curtailed too quickly.
Margins are another sticking point. In the early growth phase, many D2C brands spent 30–40 percent of revenue on digital advertising. Rising customer acquisition costs post-2021, combined with higher logistics expenses, squeezed contribution margins. As brands entered offline retail, distributor and retailer margins of 20–35 percent further compressed profitability.
Large acquirers, used to EBITDA margins of 18–25 percent in mature FMCG portfolios, often discovered that digital-first brands operated at low single-digit margins—or were loss-making at scale. Rationalising ad spends, optimising supply chains and pruning SKUs became essential.
The funding slowdown between 2022 and 2024 triggered a reset. Marketing spends were cut by as much as 25–40 percent across several startups. Growth moderated from 80–100 percent annually during peak years to 25–40 percent for more mature brands—but unit economics improved.
Quick-commerce has emerged as a structural growth lever. For categories such as personal care, snacking and health foods, these platforms now account for 10–25 percent of urban revenues for scaled brands, improving inventory turns and reducing dependence on paid digital acquisition.
The next phase of India’s D2C journey will be less about blitz scaling and more about disciplined brand building—balancing growth, profitability and exit timelines. What began as a disruption is now part of the mainstream consumer playbook. And as capital becomes more selective, only brands that combine strong gross margins, repeat purchase rates above 35–40 percent and sustainable EBITDA pathways will endure.
(Published in Forbes India)
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February 18, 2026
Kartikay Kashyap, BrandWagon, Financial Express
18 February 2026
IKEA HAS BEEN around in India for about eight years, with another three years before that spent studying the market. It has developed a range that it deems “locally relevant-like the roti maker, the tava (pan), the belan (rolling pin), and the pressure cooker -which now constitute about 50% of the products it offers in the country. It has shifted its communication strategy to sync with local culture and fit into local spaces and has worked hard to beef up its omnichannel sales model with about 30% of its sales originating online. But profitability has remained elusive for the retailer whose global sales reached approximately €45billion in the 2015 financial year (FY25).
Just for context, the company’s India entity widened its losses by about 29 to 1,325.2 crore in the financial year ending March 31, 2025 (FY25). The revenue also dipped 3 to 1,749.5 crore from 1,809.8 crore in FY25.
So now the brand is taking a leaf out of its China playbook and tweaking its retail formats. Starting last year, it started piloting smaller store sizes ranging from 15,000-20,000 sq ft that are more cost-effective to set up and faster to integrate with its omnichannel model. “The goal is to create a simpler and more efficient shopping experience,” Ingka Group Retail Manager Tolga Oncu had said when the concept was unveiled last August.
Five months on, the furniture retailer is looking to take a step up the ladder – setting up new stores in the 50,000-70,000 sq ft range in the country, which will sit comfortably between its smaller stones (15,000-20,000 sq ft) and big box retail outlets (4 lakh sq ft), Adosh Sharma, country commercial manager at Ikea India told FE recently. Ikea’s broader plan also includes doubling its investments in the country to over 20,000 crore ($2.2 billion) over the next five years and improving local sourcing.
Will all this help the retailer grab a larger share of the highly fragmented furniture and furnishing market in the country? Will the brand achieve profitability in the next two years in keeping with its plans?
Ikea realises copy-pasting its global retail strategy in India is not going to work. That explains its recent moves to tweak store sizes and product design. Over and above the regular 5-M-L strategy, the fourth format the brand is developing comprises no-frills planning and order points, focused on customers who want to design homes or seek complex solutions without distraction.
“Smaller stores, which fulfill purpose-led needs will help them to get closer to their customers,” says Devangshu Dutta, founder & CEO, Third Eyesight.
The furniture and home decor segment has been up against slow purchase cycles in India. Smaller sized stores that are closer to residential arras might help step up the frequency of purchases. “Players are moving towards a higher purchase frequency strategy and smaller stores will help lkea cash in on this opportunity,” says Kushal Bhatnagar, associate partner, Redseer Consultant Strategy. He says quick commerce has helped improve the purchase cycle in the home decor space, and that is something Ikea will likely tap going forwand.
Dutta says Ikea has taken a long-term view on India and the investments in the pipeline is an indication of the opportunity that awaits players.
The brand claims it has served close to 110 million customers in FY25 across channels, and online sales are growing 34% compared to the previous fiscal. While furniture contributed the lion’s share of its revenue, the food business contributed 100% and Ikea for Business (tailored solutions for businesses) another 19% to its topline.
(Published in Financial Express)
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February 16, 2026
Christina Moniz, Financial Express (Brand Wagon)
16 February 2026
Starting this month global sportswear maker Nike shifted its e-commerce operations to beauty and fashion marketplace Nykaa to address poor logistics, high delivery times and inventory niggles. With Nykaa in charge, the brand said, customers can expect free shipping on all orders and faster deliveries rang ing from twotofour days depending on the location.
The change comes at a time when Nike is struggling to cope with declining market share and operational and supply-side issues in India. Its physical store count in the country has dropped by half in the past ten years to 100 from over 200 a decade ago. Nike in India undertook major restructuring of its business between 2016 and 2019, closing 35% of its stores in those three years to take a more digital-first approach.
It’s not all doom and gloom though. The brand reported a 14% growth in sales in the fiscal ending March 2025 to clock ₹1,380 crore. But it is well behind competing brands such as Puma (₹3,274 crore) and Adidas (₹3,114 crore), both of which have over 400 stores across the country.
Given India’s size, the competitive landscape and potential, treating it as a secondary export market to be serviced from Singapore was a poor decision on Nike’s part, says Devangshu Dutta, founder and CEO, Third Eyesight.
Nike’s alignment with a local player offers important strategic lessons for global brands with big ambitions in India, especially those in the ₹8,800 crore sportswear market. Brands that have not treated India as an afterthought have succeeded in creating sustained growth and market leadership, says Dutta.
“Most of Nike’s global competitors have treated India as a market high consequence. Nike might be the leader by global revenues, in India is smaller than its global rivals like Adidas, Puma and Skechers. ASICS has a smaller base but is growing at 30% while Lotto is also looking to grow its footprint massively, observes Dutta.
Ever since Nike’s digital-first pivot, its customers in the country have raised several complaints citing delivery failures and poor service, with some deliveries reportedly taking weeks. Its decision to transfer its digital operations to Nykaa in India could potentially address these missteps and reverse the breakdown of customer experience, say experts.
Changing course
“The recent move feels like Nike acknowledging that India cannot be treated as an extension of a global system. It needs local infrastructure, local partners, and a model built specifically for how Indians shop online. Partnering with Nykaa brings local execution muscle that is hard to replicate quickly,” observes Tusharr Kumar, CEO, Only Much Louder, adding that the move is a maturity moment for global brands. “Scale alone doesn’t guarantee success. What matters is adapting to local consumer behaviour, logistical realities and service expectations,” says Kumar.
That said, Nike’s shift won’t be without challenges. The biggest one will be balancing scale with brand control, notes Yasin Hamidani, director, Media Care Brand Solutions. “While Nykaa offers strong reach and trust, Nike will need to ensure its premium positioning, product storytelling, and customer experience don’t get diluted. If managed well, this move doesn’t necessarily hurt Nike’s brand,” he states.
However, he adds that competition like Adidas and Puma, with stronger on-ground retail and omnichannel presence, may gain an edge if Nike’s visibility or momentum slows. “The partnership with Nykaa must feel strategic and not like a retreat,” he cautions.
Given that Nykaa is also a marketplace for other activewear brands, it remains to be seen how the platform maintains Nike’s premium customer experience. “On its own platform, Nike could control everything from storytelling to checkout flows and post-purchase engagement. Nike will now need to adjust to sharing customer data, promotional calendars, and operational priorities with a partner platform,” says Somdutta Singh, founder & CEO at Assiduus Global, adding that striking the right balance between leveraging Nykaa’s scale and maintaining Nike’s distinctiveness will be key.
(Published in Financial Express – Brandwagon)
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February 14, 2026
This episode of theUpStreamlife is a freewheeling conversation between Vishal Krishna and Devangshu Dutta, founder of Third Eyesight, with insights into the growth of modern retail and consumption in India, brand building and M&A, the balance of power between brands and retailers/platforms, sustainability vs growth and many other aspects, and is well-suited for founders and teams who want to be building for the long run in India.
