admin
May 15, 2026
The ET Now Swadesh panel discussion focussed on the dual challenge facing the Indian economy: a weakening rupee and rising crude oil prices, which together are driving “imported inflation” and straining household budgets. Devangshu Dutta (Founder, Third Eyesight) put forth the following key points during the discussion (the video link is under the text summary below):
1. Dual Impact on Industry and Consumers:
2. Vulnerability of Small Businesses (SMEs):
3. Income vs. Expenditure Strain:
4. Ripple Effect of Crude Oil Beyond Logistics:
5. Shifts in Consumer Spending Patterns & “Shrinkflation”:
The panel noted that while the Reserve Bank of India (RBI) has adequate foreign exchange reserves to defend the rupee temporarily, the definitive solution relies heavily on the cooling down of global geopolitical tensions (such as the Middle East conflict affecting the Strait of Hormuz). Until then, Indian consumers will need careful financial planning and smart spending adjustments to navigate this inflationary phase. [Video below.]
admin
May 2, 2026
Neethi Lisa Rojan, Mint
2 May 2026, Mumbai
Fast-moving consumer goods makers are leaning on a mix of price increases, smaller pack sizes and tighter cost controls to navigate raw-material volatility triggered by the ongoing US-Iran war, while still reporting robust volume growth for the March quarter. The ongoing war blew up end February this year, disrupting global supply chains.
Executives at top firms said calibrated pricing and ‘shrinkflation’ are helping them protect margins. The trend shows staples demand have held up, but also points to a gradual pass-through of higher commodity and packaging costs to consumers as geopolitical disruptions keep input prices elevated.
At Hindustan Unilever Ltd, the strategy is already in motion. The company has implemented calibrated price hikes and adjusted grammage across products. “We are taking calibrated pricing action in the range of 2-5%,” chief financial officer Niranjan Gupta said in a post-earnings briefing on Thursday. “We use a combination of both the put-down price as well as optimizing the fill levels,” said Gupta. The management also noted that its products in the homecare segment such as soaps (Lux, Pears, Dove, etc.) and detergents (Surf Excel, Rin, etc.) will be the first to be affected by price hikes. Interestingly, this happened at a time when HUL’s volumes grew the fastest in 15 quarters.
Companies have anticipated how consumers will behave.
“In times of inflation, income uncertainty, etc. essentials such as packaged foods, biscuits, and household cleaning products tend to see trade-down behaviour rather than outright disappearance of demand,” said Devangshu Dutta, founder of management consultancy, Third Eyesight. “Consumers tend to shift to smaller pack sizes or private labels, rather than abandoning categories altogether,” he adds.
India’s retail inflation rose from 2.75% in January 2026 to a 10-month high of 3.40% in March, driven largely by food prices.
That balance between pricing and demand is playing out across the sector. Nestle S.A., the parent company of the Indian entity said it saw 3.5% organic sales growth during the quarter, with RIG (real internal growth or volume growth) of 1.2% and pricing of 2.3% in the January-March quarter.
“The conflict in the Middle East will have some impact on commodity and distribution costs, and possibly on consumer behavior. But it’s too early to know the full extent of this,” chief executive officer at Nestlé S.A, Philipp Navratil said in the analyst call after the results. Its India unit, Nestlé India, reported its strongest quarterly growth in nearly a decade, led by double-digit volume expansion.
HUL reported a 21% year-on-year rise in consolidated net profit to ₹2,994 crore, while Nestle India saw net profit up 27% at ₹1,110.9 crore. year-on-year to ₹1,110.9 crore in Q4 FY26. HUL has also retained its medium-term guidance for earnings before interest, taxes, depreciation, and amortization (Ebitda) at 22.5%-23.5%.
The resilience in volumes comes even as input costs surge. Prices of crude oil-linked materials, especially packaging, have risen sharply following disruptions around the Strait of Hormuz chokepoint. High-density polyethylene, widely used in packaging, jumped about 42% in March from the previous month.
Multinationals are already bracing for the fallout. Tide and Gillette maker Procter & Gamble, said in its quarterly earnings call that it could take roughly a $1 billion post-tax hit to its fiscal 2027 profit from surging oil prices. Still, not all inputs are moving in tandem. Prices of staples such as wheat, sugar, tea and coffee have remained relatively stable, offering some cushion. Edible oils, however, remain a concern.
Palm oil, a critical input in many FMCG products, is seeing supply shifts, as producers such as Malaysia and Indonesia divert output toward biodiesel. AWL Agribusiness, which sells Fortune oil, said in the quarterly analyst call that edible oils faced a 10% price surge in March, which has already been passed to consumers. The company expects to pass on the rise in packaging material prices also soon. The company posted a 53% jump in consolidated net profit to ₹292 crore in Q4FY26, from ₹190 crore a year earlier.
Experts expect the trend of margin-saving strategies to continue.
“Depending on the product, category and brand, we will see a mix of price hikes, shrinkflation and rationalization of SKUs (stock keeping units), and also a shift from brand-related to tactical advertising and promotional spends to boost short-term demand,” Dutta said.
Elsewhere, companies are acknowledging broad-based inflation but are continuing to push through growth. Bajaj Consumer Care reported near double-digit volume gains even as managing director Naveen Pandey noted that “nearly 100%” of its cost base is under inflation. The company plans further pricing actions alongside cost optimization. Bajaj Consumer Care’s net profit for the March quarter more than doubled to ₹63.6 crore from a year ago.
Beyond the basics
The ripple effects extend beyond staples. Fashion, lifestyle and grocery retailer Trent Ltd flagged uncertainty around supply chains and inflation, warning of potential implications for near-term demand. “Duration and intensity of disruptions in the Middle East, along with its second order effect on supply chain, commodity prices and inflation in general has potential implications for near-term demand,” the company said in its results presentation.
Meanwhile, consumer appliance maker Havells India has initiated price increases after what chairman Anil Rai Gupta described as an unprecedented escalation in input costs. “I’ve not seen this kind of a price escalation in the recent past in the recent memory,” he said in the post results analyst call.“ Calibrated price actions have been initiated, he said. Havells India reported a strong 40% year-on-year increase in net profit to ₹723 crore in the March quarter.
More clarity may emerge as additional earnings roll in. Companies with higher exposure to West Asia, such as Dabur and Emami, are yet to report results and could face greater consolidated impact due to regional disruptions. “Companies such as Dabur and Emami will be more affected at the consolidated level due to issues in the MENA or Middle East and North Africa Region (6-8% revenue salience),” said analysts at Motilal Oswal Financial Services ahead of the earnings season.
For now, inventory buffers are offering temporary relief. Some companies have built raw-material stockpiles lasting up to six months, helping them absorb immediate shocks. “In our international markets, our effect will be in the raw material, practically zero to a couple of points maybe because we are well-stocked not just for this quarter, but the next quarter also. We normally carry six months inventory in international,” said Raj Pal Gandhi, whole-time director at Varun Beverages, the largest bottler of Pepsico in India, in the quarterly analyst call. This has helped the firm tide over the challenges in plastic shortage faced in March.
However, companies will now have to buy raw materials at higher prices, leaving room open for more price hikes.
(Published in MINT)
admin
August 11, 2023
Christina Moniz, Financial Express
August 11, 2023
Pizza chain Domino’s recently unveiled a Rs. 49 pizza, its cheapest anywhere in the world. At $0.60, the pizza chain’s seven-inch cheese pizza is priced far lower than Domino’s in China (where $3.80 is the cheapest option). As per media reports, the rising inflation has caused Jubilant FoodWorks, which runs Domino’s outlets in India, to see a 70% slide in profits in the first quarter of CY23.
Competitor Pizza Hut has launched its Flavour Fun range, offering 12 new pizzas in five different sauce flavours, starting at a price of Rs. 79, which is easy on the pocket, especially targeted at young consumers. “We further stabilise costs by rolling out value deals from time to time such as 1 Plus 1 (two personal pizzas at Rs. 299 each), a Hut Treat Box for four starting at Rs. 799 and My Box deals starting at Rs. 229 for solo consumption. While food inflation is projected to persist, QSR brands must demonstrate agility and innovation in their offerings to effectively engage with customers,” says Merrill Pereyra, managing director, Pizza Hut India Subcontinent. Despite the competitive nature of the QSR market, he remarks that the rising purchasing power of consumers opens up promising opportunities for brands to expand.
Get the drift?
Crisil says the cost of a vegetarian thali rose 28% in July on the back of high tomato, onion and other raw material prices. With consumers also cutting back on eating out and discretionary spends, brands are bending over backwards to serve offerings at attractive prices to drive up footfalls .
Other fast food chains in the country too are rolling out value meals and snacks to appeal to price-conscious consumers. Burger King India announced its latest value range of ‘Tasty Meals’ starting at Rs. 99 to encourage dine-in consumers, while KFC too has unveiled its snacker range, featuring its most popular offerings like the classic chicken roll and chicken popcorn, at Rs. 99. McDonald’s India (West and South) also recently unveiled a campaign showcasing its easy-on-the-pocket McSaver meals at Rs. 179. McDonald’s India (North and East) made headlines with its decision to temporarily drop tomatoes from their products due to quality concerns and supply shortage.
This is just the second quarter of the current fiscal, but Devangshu Dutta, CEO, Third Eyesight, observes that the trend among QSR brands is to absorb costs or reduce expenses rather than raise prices and risk a drop in footfalls. Most brands are hoping to keep consumer demand up and make up for the loss in margins in the second half of the financial year.
That would be a 1% hit on margins on account of inflation, say experts.
Pramod Damodaran, CEO, Wagh Bakri Tea Lounge, has a slightly different take. Noting that food input cost is just one cost item for a QSR brand, he says that most companies make gross margins of over 60% on each order. These margins are without taking into account costs of labour, rent, etc. “The new price points are designed to drive more walk-ins and new customers. The menu is vast enough to get consumers to eventually spend more after they walk in. Customers often buy a small burger but that is not a substantial meal and so they need to buy fries or other sides, which have higher margins. Most QSR chains find a way to pass on the inflation-added cost to the customer,” says Damodaran. For example, he says, if the inflation rate is at 5% this year, restaurants may increase the price of certain items on the menu by 3% for the first six months and by another 3-4% in the next six months, thus covering the additional input cost.
Focus on efficiency
The fact that brands have launched affordable, lower-priced offerings may have landed them in a slightly tricky situation, says Rajat Tuli, partner, Kearney. “The value offerings at lower prices have encouraged trials and new customer walk-ins, but existing customers are also opting for these. That has resulted in a lower average ticket size, while the cost to serve stays the same. Order volumes have grown but average order values have stayed the same or reduced, which could be a challenge if the trend continues,” he points out, though he adds that gross margins in the current quarter have shown improvement over the last quarter. Fast food chains need to bring in more efficiencies in cost, streamline processes and introduce more digitalisation.
It is also something that McDonald’s India (West & South) is working towards, says MD Saurabh Kalra. Noting that inflation is not new to the company in India, Kalra explains, “Recognising that food inflation is a domestic truth, over the years, we have developed tools and strategies to manage it effectively. This is attributed to our strategic management of our supply chain and product mix, as well as our cost initiatives. We have been successful in managing our costs and in maintaining healthy margins.” Further, with the reality of global warming, there will be pressures on agricultural output.
Kalra argues that enhancing efficiency and adoption of new technology are the only ways to create long-term solutions, something that McDonald’s has been doing globally too.
(Published in Financial Express)
Devangshu Dutta
October 14, 2008
If you’re like me, then at any given point of time you have a vague idea about what is in your refrigerator, but not quite. That must why we end up buying stuff that duplicates what is already in the fridge.
Here’s an example of what that translates into for me:
At other times, it is the semi-consumed half-loaf of bread that gets trashed half-way through its fossilization process. Or the new flavour of cheese spread, where the price offer may have been tastier than the spread itself.
I sure there will be at least some among you who would have similar stories. (I would be shattered if I’m told that I am the only one with these tales of inadvertent consumption!)
In the normal course, we would not call ourselves excessive consumers. For the most part, we believe we display rational shopping behaviour. We make our lists before leaving for the market and we generally know which shop or shops we want to stop in at. So, why do we end up doubling or trebling our purchases, when we aren’t actively “consuming” double or triple the amount of food?
Well, the lords of marketing spin have mapped their way into our minds. In a strategy that has been proven over centuries, we are offered things ‘free’ or at a significant discount. The very thought of getting something for free, or for less than what it is worth, is so seductive and irresistible.
(As an aside, just look at what has happened during the last few years in the real estate market and the stock market – everyone thought that they were getting a good deal because the stuff was “worth actually more” than the amount they were paying. Not!)
We believe we are being rational in buying the three packs of juice at the price of two – never mind the fact that juice wasn’t on the shopping list in the first place. The danglers and end-caps jump out and ambush us, as we walk through the aisles. The samplers entice in their small voices: “try me”.
You might say that the really traditional kiranawala is the customer’s greatest friend and also a barrier against uncontrolled consumption.
By keeping the merchandise behind the counter or in the back-room, he maintains a healthy distance between the addiction source and all us potential shopaholics. In fact, he goes beyond the call of duty, and even prevents us from stepping anywhere near the merchandise by delivering to our homes.
The enticing deals and offers that you can’t see won’t hurt you. You won’t call to get that new, exciting BOGO (buy one-get one) offer, because you don’t know that it’s there in the store.
Unless, of course, the sneaky brand with its accomplice – the advertising agency – sidesteps him, and puts out the temptation in your morning newspaper.
By now, surely, you’re wondering whose side I am on.
Well, as a consumer and a customer, I am only on one side – mine!
As someone who is intensively involved with the retail sector, I’m also on the side of the brands and the retailers.
And believe me, we are all actually sitting on the same side of the table.
The years in this decade, after the recovery from the minor blip of dot-com busts, have been like one mega party and most people have forgotten that parties seldom last forever. And the morning after the wild party can start with quite a headache.
Retailers and brands have recently acted as if there is no end to multiplier annual growth rates, and consumers have been only to happy to prove them right. Until now.
Currently, we are passing through a fairly serious global economic correction which started in 2007. But it has only really hit hard in the last couple of months, as the headlines have increasingly started talking about recessions and depressions. Naturally, there are some people who have really lost money, others may be looking at the possibility of lower income. But even those people who sustain their current incomes are “feeling poor”, just as they were “feeling wealthy” when the markets were booming.
Of course, superfluous or discretionary expenditure such as movies in multiplexes, eating out etc. are the first to get hit. But should grocery retailers rest easy – after all, people still have to eat, right?
And how about deals, and multi-buy discounts – isn’t this the scenario where “more for less” will be the strategy which will work?
Well, I don’t believe it is quite so cut-and-dried, or quite so simple. The grocery shopping lists will not only become tighter, but will also be more tightly adhered to. Anything that looks like it may be a wasteful expense will be unlikely.
Remember the deals in the fridge? What you are throwing away now starts looking like money being put into the trash.
Pardon the seemingly sexist remark, but men: your wives will not let you get away with driving your trolleys irresponsibly into aisles where you are not supposed to be!
So how should retailers and brands respond?
Well, a good starting point would be to understand what the real market is. Let us not infinitely extrapolate growth figures on a excel spreadsheet on the basis of the early-years of new businesses. Let us not extrapolate national demand numbers from the consumption patterns of select suburbs of Delhi and Mumbai.
When we have the numbers right, let’s look at the business fundamentals at those basic levels of consumption. Is there a viable business model?
Is the business full of productive resources, or are we overstaffed with “cheap Indian labour”?
Is your modern retail business or your food / FMCG brand really providing value to the Indian consumer? For instance, two very senior people from large retail companies were very vocal this last weekend in stating that the value provided by local business to the value-conscious consumer was grossly underestimated by the industry.
I believe that best filter for business plans is the filter of business sustainability. How sustainable is the business over the next few years? What is the real demand? What are the true cost structures, and can these be supported on an inflationary basis year-on-year, or will you be squeezing the vendors for more margin at every stage until the relationship goes into a death spiral?
Let’s look at macro-economics. Are you actively looking at generating and spreading wealth and income around, or is your focus only on stuffing that third pack of juice into the fridge for it to go stale? If your strategy is the latter one then, to my mind, that is neither a sustainable economic model nor a sustainable business.
There’s more about the current and developing economic scenario, “realistic retailing” and other such issues, elsewhere on the Third Eyesight website and blog, including a presentation made at the CII National Retail Summit in November 2006 (download or read as a PDF). (The article based on that presentation is here.)
I really look forward to your thoughts and would welcome a dialogue on how you believe retailers and brands should work through the next few years as we unravel the excesses of the recent past.
Devangshu Dutta
May 25, 2008
A few days ago, I wrote about the possible “Dis-economy of Scale”, when we start to add up the hidden costs in industrial agriculture.
I’ve just found an interesting article from Fortune about Jason Clay, described as a “thinking environmentalist”.
He calls for intensification of agriculture, and “economies of scale”. However, the critical departure from usual proponents of industrial farming, his view is to make agriculture “both more productive and sustainable” (i.e. “generating more output from fewer inputs”).
I wonder if that means using truly fewer inputs through the entire chain. That is really the key, since the current intensive and industrial model of farming actually seems to use more input (fuel and production) calories to produce fewer output (food) calories. Unless that changes, the model of industrial agriculture is unsustainable over time.
(The earlier post is here: The Dis-Economy of Scale)
And while we are on the subject of sustainability, it’s always good to remember that human beings haven’t suddenly become rapacious in the industrial and post-industrial age. We’ve displayed similar behaviour of overdoing things over centuries – a good book to pick up is Jared M. Diamond’s “Collapse: How Societies Choose to Fail or Succeed”. (Here’s his profile on Wikipedia, and book on Amazon).
