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October 7, 2026
Vidya Sathyapriyan, ET Brand Equity
7 October 2026
Every single month, leather-goods brand Hidesign changes the storefront of its airport stores. The reason: “You can’t bore the man or woman who’s coming to the airport every week,” says founder Dilip Kapur.
But then what makes the airport shopper any different from someone walking into a high-street or mall store? Affluent? Sure. Willing to spend? Mostly. Time-poor and seeking convenience? Definitely.
That mix presents a particular challenge for brands: understanding what and why travellers will buy, and how quickly they can buy it.
Some have learnt to make the often lopsided economics work. Others are running an expensive billboard with a billing counter attached.
Crunching Numbers
The economics are punishing.
Airport rents, minimum guarantees, revenue-share, staffing and operating costs can make them significantly more expensive than conventional retail. For example, a good mall in Chennai charges roughly Rs. 350-800 per sq ft monthly in retail rent, compared with Rs. 150-200 per sq. ft. on the high street. Airport rentals can rise to as much as Rs. 6,000 per sq. ft. Similar differentials play out in other major cities.
Yet brands keep signing on because the alternative would be an advertising site with no retail attached. “A hoarding is for all and sundry and 1D,” says S. Shriram, founder of Miles2Go Consulting Services. “In the airport, captive audience, engagement is 3D and sometimes even 4D – touch and feel, trial, buy, and even return elsewhere.”
For deep-pocketed brands, spending on airport visibility can be justified even when store-level profitability is modest or even non-existent. Others gotta move on.
Go Colors, for instance, is rationalising stores at airports where the economics are not working. “The opportunity remains strong, but the location must justify the cost of access to the consumer,” says CMO Vatsal Koolwal. “As a broad benchmark, rentals in the range of 15-20% of revenue can work, provided the rest of the cost structure is managed effectively.”
The right sell
Six of Hidesign’s top-10 stores in India are at airports, says Kapur. The average Hidesign airport store generates roughly twice the turnover of an average mall store, while its smaller footprint pushes sales per square foot even higher.
A key reason is the skew in merchandise mix towards gifting.
Around 40% of the products sold in Hidesign’s airport stores are gifts. “If you have a product which can be gifted, can be purchased quickly and is work-oriented, you’ve covered most of the problematic variables.”
An overwhelming majority of domestic air travellers are men, who may not spend two hours browsing a mall, but can quickly buy a premium handbag for someone back home. Time is their scarcest resource, not money.
“Those are breaks (from routine). These are things that they would normally not have time to do,” adds Forest Essentials executive director Samrath Bedi on why premium skincare too commands attention in an airport environment.
But categories such as perfumes, cosmetics, watches, sunglasses, travel accessories and bags have an obvious advantage – they can be bought quickly and generally don’t require fitting rooms or extensive trial. As Pravat Paikray, VP-Commercial, Bangalore International Airport, says, these “one-size-fits-all” categories perform well.
Right-Sizing
Apparel, jewellery and other categories involving multiple sizes, fits or lengthy considerations have a harder job.
“Standalone apparel and niche lifestyle stores would typically be loss-making,” says founder, Third Eyesight, Devangshu Dutta.
Shriram believes even these categories are being held back by conventional merchandising assumptions. He points out that a business traveller does not necessarily need another blazer simply because they are at an airport. What they may need is a pair of track pants for an overnight trip, a gift for someone at home, or a product they discover while waiting for a flight.
For instance, Ramraj Cotton’s proposition works partly because of its local-brand resonance and partly because of its gifting-driven merchandising. “There are a lot of combos which work very well for gifting,” says Radhakrishnan. He says passengers are usually concerned about weight restrictions, so the store even repackages the items as per requirement. The brand declined Brand Equity’s interview request.
Airport merchandise can carry a 20-40% premium, he says, because the customer is paying partly for convenience. The traveller does not necessarily want to step out into the city just to save a few hundred rupees.
Front of the Queue
Paikray says Bengaluru airport explicitly designs its retail proposition around this time constraint. Brands are expected to adapt their store design, assortment, staffing, service and operations rather than simply transplanting their city format. “If a brand has 100 stores, don’t come and open 101st store in an airport, ” he says.
For Forest Essentials, what changes is also the reason the consumer is being shown the product, says Bedi. Hydration for flying, sleep on long journeys, stress relief, gifting, replenishment, etc. “It’s just about how you angle it.”
Bengaluru airport is also lowering the barriers for brands to test the market by using pop-up stores to let newer brands test travel retail without committing to long-term contracts.
Paikray says challenger and D2C brands are increasingly considering airports earlier in their expansion journeys.
But the opportunity is not on auto-pilot. Only those who adapt can turn the minutes before boarding into something more valuable than visibility – a sale.
(Published in ET Brand Equity)
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June 12, 2026
Christina Moniz, Financial Express/Brand Wagon
12 June 2026
Legacy luggage brand VIP Industries is shedding some of its old baggage. The company, which manufactures Skybags and Aristocrat along with its flagship VIP range, has gone beyond cringey makeovers solely to attract Gen Z, and has embarked on a transformation journey that leverages its legacy to purvey a fresh range of offerings.
The company is modernising its digital presence and supply chain to catch up with competitors.
Managing director Atul Jain admits that the company has been a bit slow on the e-commerce front. It is reinventing its online store, while also making its products available across other e-commerce channels. “Quick commerce is becoming an important channel since there are several use occasions and segments within the luggage market. For instance, consumers often make last-minute purchases for a weekend trip via quick commerce. School bags and backpacks for kids, also great gifting options, are seeing good demand on these platforms,” he says
The company, which once dominated the ₹16,000 crore organised luggage market in India, saw a bit of a shakeup last year when the Piramal family sold 32% of its stake to a private equity firm. But it continues to be among the top three players in the category with a 29-30% market share. “Luggage plays the role of a traveller’s companion. We are creating designs to fit that role,” says Jain. “For example, our new VIP suitcases have a coffee cup holder and our cabin trolley bag has an easy access compartment for devices like laptops and iPads.”
The transformation goes beyond the product. VIP’s 350 exclusive physical retail touchpoints in the country are being revamped to offer a new customer experience.
Unpacking opportunities
Overits 55 years, VIP has grown from a briefcase brand into Asia’s largest luggage maker, housing labels like Skybags, Aristocrat, and Carlton (premium segment). While VIP is a premium offering targeted at business and travellers, its Aristocrat brand operates in the mass market and the budget-friendly Alfa targets consumers who typically shop in the unbranded segment. Aristocrat and Alfa together contributed upwards of 40% to the company’s revenue in FY25, followed by Skybags (28%) and VIP (20%).
Like many legacy brands, the VIP Industries’ faces the challenge to ia, stay relevant among Gen Z buyers as a plethora of digital-first brands swamp the market. “VIP has lost ground on relevance and desirability to a generation for whom luggage, like sneakers, is an expression of identity. To them, VIP feels like their parents’ brand,” says Nisha Sampath, managing partner, Bright Angles Consulting. D2C players in the category operate in the business of “lifestyle accessories” and not for “luggage” per se, she points out.
With a design-forward approach, incorporating features like compression systems, silent wheels and charging ports, these new-age brands have embedded themselves in travel “culture”, while also being Instagram worthy, say experts.
Jain says Skybags is VIP’s Gen Z focussed brand, which has over 8,20,000 Instagram followers. “We are sharpening our positioning for Skybags in our design, advertising and marketing outreach, especially on social platforms. The brand has a clear differentiation with youthful colours and prints to attract younger consumers,” he adds.
While D2C players have seen notable growth in recent years, they don’t have the kind of trust and brand equity that VIP has cultivated across its brands, nor do they have the scale or revenue that legacy brands have, he says.
Experts believe there is a significant growth opportunity for legacy players given that the unbranded market still accounts for ₹13,000-14,000 crore. The important lever for legacy brands is to clearly demonstrate value beyond price. “The unorganised market competes heavily on affordability, so organised players need to communicate durability, warranty, after-sales service, and consistent quality – areas where they have a strong inherent advantage over unorganised alternatives,” says Praveen Govindu, partner at Deloitte India. He adds that these brands should also invest in advertising and communicate this value to the end consumer.
Not only are the needs different among different consumer groups, competitive pressures are also diverse. “VIP can segment the market more cleanly with its portfolio of brands if it maintains absolute distinction to ensure clear consumer targeting across not just product attributes and pricing, but also communication and channels,” says Devangshu Dutta, CEO, Third Eyesight.
(Published in Financial Express)
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January 31, 2026
Surabhi Prasad, Business Today
Print Edition: 01 Feb, 2026
The last two years—2024 and, more notably, 2025—saw a wave of protests by a new generation of students and young professionals looking for political change, better economic conditions and more climate awareness across countries, including Bangladesh, Nepal, Indonesia and the Maldives.
But beyond these uprisings, Gen Z, the term used to describe those born in late 1990s to the early part of the 2010s and currently aged around 13-29 years, are not only questioning but also bringing forth changes in societal norms and economic behaviour. It’s not just a generation gap!
Gen Z are digital natives. They are tech savvy, have grown up with Internet in their homes, iPads as their support system, social media as a constant companion and take digital payments, online and quick commerce for granted. They tend to be night owls, the real gigsters, at home with artificial intelligence (AI) and machine learning, and with a lingo—cap, salty, suss and tea—that make others scratch their heads.
They also have newer challenges—rising unemployment, an uncertain economic environment, the rise of AI that has put a question mark on the future of work, climate change that is turning more real by the day, and skyrocketing real estate prices that mean a dream home could remain just a dream. Still, they are the rising consumer force who, over the next decade, are poised to become the largest chunk of the labour force and the focus of most companies.
For a country like India that is still young, Gen Z will soon be the economic force to reckon with. A recent report by not-for-profit think tank People Research on India’s Consumer Economy (PRICE) estimates that as of 2025, nearly one in five young individuals globally lives in India. “This is a formidable 420-million strong force, constituting approximately 29% of the nation’s total population, and made up of individuals aged between 15 and 29 as defined by India’s National Youth Policy (2014),” it said.
Labour sociologist Ellina Samantroy, Fellow at the V.V. Giri National Labour Institute, says India’s expanding Gen Z or youth workforce offers a significant opportunity for the country to reap the demographic dividend. As per the recent Periodic Labour Force Survey 2023-24, around 46.5% of the labour force is in the 15-29 age group. “There has been an increase in labour force participation in this age group from 42% during 2021-22. One can see the economic growth potential of this cohort,” she says.
However, with transitions and emerging opportunities in the world of work, it is important to harness the potential of this population cohort with adequate access to education and skilling, she says.
Devangshu Dutta, founder and chief executive of Third Eyesight, a boutique management consulting firm focused on the retail and consumer products ecosystem, says Indian Gen Z consumers are not a uniform cohort.
“A critical issue in India is the coexistence of aspiration and constraint, and India’s Gen Z are shaped by a mix of high digital exposure and wide economic disparity. While they are ambitious and globally aware, their purchasing power varies sharply across segments and locations,” he says.
Further, urban, higher-income Gen Z display global consumption behaviours such as brand experimentation, social commerce and premium aspiration, whereas a large proportion of Gen Z in Tier II, Tier III and rural India is highly value-driven and necessity-led, while drawing their inspiration from global and national sources. He also points out that unlike Millennials, Indian Gen Z are also entering the workforce in a more uncertain economic environment, making price sensitivity, smaller pack sizes and flexible payment options important. “Employment patterns such as informal jobs, gig work and delayed income stability are influencing consumption cycles and brand loyalty,” he says. There is a strong preference for digital discovery, vernacular content and peer-led recommendations, with trust built through community and relevance rather than legacy brand status.
Rising aspirations of Indian households and changes in consumption pattern with a marked move from essentials to more premium products have been well documented, most recently in Household Consumption Expenditure Surveys. But more granular, individual-level data from PRICE shows marked changes in education levels and behaviour of Gen Z and other cohorts such as Millennials (those aged between 30 and 45), Gen X (aged 45-60) and Baby Boomers (60+). A 2024 PRICE ICE 360 Survey of 8,200 respondents (18–70 years) in 25 major cities showed that Gen Z is the most educated cohort, spends the most time browsing the Internet and is more engaged with e-commerce and paid digital services.
Multinational and domestic companies are also now waking up to the Gen Z wave and are realising that they need to review strategies to gain the attention and loyalty of Gen Z as consumers and workers.
“Fashion, beauty and personal care, food and beverages, and mobile and consumer electronics are at the forefront of change in India,” says Dutta. Responding to Gen Z requirements, companies are designing products at accessible price points, expanding entry-level ranges and leveraging sachetisation and subscription models. Brands are investing more in regional languages, local influencers and platforms such as short-video and social commerce channels that resonate with young Indian consumers, he says.
But this process is still at a nascent stage, and many companies and analysts are still trying to assess this generation.
For the 34th Anniversary Issue, we at Business Today decided to decode what Gen Z is truly about, what influences them the most, what they aspire to purchase, what they can afford and what this means for India Inc. Over the course of the last few months, our newsroom saw animated discussions as senior editors sat down with younger colleagues to discuss lifestyle choices, brand loyalties and career ambitions, as we drafted an issue brief and a potential survey.
We then got in touch with PRICE, which worked with us on our survey objectives and tweaked the questionnaire. The result—a first-of-its-kind exercise where PRICE surveyed 4,311 Gen Z respondents, who are now entering the workforce with an income of their own, residing in metros and Tier II cities. The survey covered gender, education, employment status, personal income and household income classes. The main focus was urban, educated Gen-Z who has the income to be a strong consumer.
The research examined consumption behaviour across discretionary and essential categories, savings and credit attitudes, digital influence, brand loyalty, aspirations, and future spending intent.
And the results are indeed, surprising! The survey reveals that traditional consumption models that were built around age-based life stages, linear career progression and early credit adoption no longer hold for Gen Z. “This cohort’s behaviour reflects early exposure to economic shocks, greater career volatility and a redefinition of success away from speed toward resilience,” it underlines.
For businesses, misreading delayed demand as permanent weakness risks underinvestment just as Gen Z approaches its next consumption inflection, it warns. For financial services, premature credit push without trust-building will underperform. For consumer brands, price-led acquisition without quality consistency will fail to convert into lifetime value.
Delve into this issue where BT brings to you the in-depth findings of the survey and explains what this means for companies as they vie for a share of this growing consumer segment. Gen Z is not just about rizz and drip, it is giving the main character energy as they come of age.
(Published in Business Today, issue dated 1 February 2026)
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January 15, 2026
Sagar Malviya, ET Bureau
Mumbai, 15 January 2026
It’s mostly a tale of two halves for top western fashion labels in India after the runaway sales and retail expansion in the years soon after the pandemic.
While Marks & Spencer, Benetton, and Adidas are battling waning demand, Uniqlo and Nike are gaining fresh ground, reflecting wider choices and increasingly discerning buyers in one of the world’s fastest-growing consumer economies.
Spanish brand Zara is facing stagnant growth while it tapered off at Apparel Group, which sells Aldo, and Charles & Keith brands in India. Experts termed the divergent sales performance as a potential structural shift instead of demand slowdown in India’s fashion and lifestyle market.
Devangshu Dutta, founder of retail consulting firm Third Eyesight, said consumers have clearly shifted towards function, even as trend-led brands continue to exist though they tend to be comparatively smaller. Some brands are also finding it harder to set or even follow trends the way they once did.
“This is especially true for Gen Z, which stays closely tuned to global trends and acts as the primary driver of fashion adoption,” said Dutta. “While older consumers may have greater spending power in absolute terms, it is younger shoppers who shape trends and influence product sales.”
Growth slowed across most leading retailers and fast-fashion brands in the country in FY24 as high inflation and stagnant incomes crimped discretionary spending.
While the trend remained the same for many even in FY25, select brands staged a strong rebound. For instance, Nike India’s sales rose 14% in FY25, up from a 4% increase in the previous year, while Uniqlo accelerated growth to 45%, from 31% in FY24.
Revival after Festive Season
Even Lifestyle, India’s biggest department store chain, grew 5% last fiscal, rebounding from a 4% decline in FY24.
Uniqlo said it continues to see steady momentum in India, supported by strong customer response, retail expansion, rising brand awareness, and a strong ecommerce uplift. “India is now among Uniqlo’s fastest-growing markets in Asia and plays a meaningful role in the region’s overall business,” Kenji Inoue, chief financial officer and chief operating officer, Uniqlo India told ET. “The country’s young demographic, growing focus on quality, and increasing appreciation for functional everyday clothing have all contributed to this progress.”
According to the Retailers Association of India (RAI), sales growth in organised retail segments such as apparel, footwear, beauty and quick service restaurants (QSR) saw single-digit sales growth last fiscal year but the market has recovered after the festive season with double-digit sales performance.
“Demand has improved, but it isn’t broad-based,” said Kumar Rajagopalan, chief executive at RAI which represents organised retailers. “With more fashion options available, Indian consumers are becoming more selective, and growth is coming to brands that offer a strong value proposition and not the cheapest products, but those where prices are justified by innovation, design and quality.”
In FY25, Apparel Group recorded a 25% sales growth, slowing from a 37% increase a year ago. Inditex Trent, which sells Zara in India, saw flat sales compared with an 8% growth in FY24.
Adidas too saw its revenue growth rate slowing to 5% from 20% in the previous fiscal. Sales of M&S and Benetton fell 12% and 3% each, respectively.
Being the world’s most populous nation, India is an attractive market for apparel brands, especially with youngsters increasingly embracing western-style clothing. However, most international and premium brands have been competing for a relatively narrow slice of the sales pie in large urban centres.
(Published in Economic Times)
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December 1, 2025
Priyamvada C, Mint
1 Dec 2025
A wave of investor capital is flowing into India’s laboratory-grown diamond (LGD) segment, as fastscaling brands tap rising consumer adoption in a market now worth well over $300 million. New-age brands have raised multiple rounds of capital on the back of growing market share and improving margins.
Actor Shilpa Shetty-backed Limelight, which is in talks to raise its second round of capital this year, joins the growing list of other small brands such as Onya, Giva, Jewelbox, Lucira Jewellery and Aukera, among others, who have snagged monies in recent months. Limelight has appointed Ambit Capital to raise about $20 million to fund its expansion plans, two people familiar with the matter said.
Confirming the fundraise, the six year-old company’s co-founder Pooja Madhavan said the funds will be used towards store expansion and brand building as it looks to touch 100 stores over the next year. “We are in final talks with growth PE funds and reputed family offices (for the fundraise),” she told Mint.
Other similar fundraises include Onya’s ₹5.5 crore in a pre-seed round led by Zeropearl VC last week, Aukera’s $15 million raise led by Peak XV Partners and Aditya Birla Ventures-backed Giva raised ₹530 crore in an internal round led by Premji Invest, Epiq Capital and Edelweiss Discovery Fund, as it looks to scale up its lab-grown diamond offerings.
Nine pure-play lab grown diamond startups collectively raised a record $26.4 million in 2025, compared with $4.7 million across eight startups last year, data from market intelligence provider Tracxn showed.
The development comes as India’s lab-grown diamond jewellery market, valued at about $300-350 million in 2024, expects to grow at a compound annual growth rate (CAGR) of 15% over the next decade, as per consultancy firm Redseer’s estimates. As the market evolves, several prominent jewellery brands will gradually pivot from exclusively natural/mined diamonds in favour of lab-grown alternatives, alongside high-end jewellers incorporating the lab-growns into their select collections, which will drive sales volumes and act as an affordable entry point for consumers.
This segment has particularly picked pace in the last five years, with millennials and gen Z leading this shift, driven by better value, trendier designs from new-age brands, and growing comfort with lab-grown diamonds as a certified, high-quality product. This category has also widened beyond occasional fashion to gifting, daily wear and increasingly bridal, reflecting sustained consumer confidence and a willingness to treat them as a mainstream jewellery option, Rohan Agarwal, partner at Redseer told Mint in an emailed statement.
He further added that new-age brands have steadily gained market share in the mid-ticket gifting and daily wear segment with many trying to push into premium ranges. While the competitive landscape is still evolving, incumbents have already started responding by launching LGD lines of their own, although the extent to which they can challenge remains to be seen.
Major Indian brands that are considering a foray into this category include Malabar Gold & Diamonds, Senco Gold, which has launched the subbrand Sennes and Tata’s Trent, which launched its brand Pome in Westside stores.
Devangshu Dutta, founder and chief executive officer at Delhi-based consulting firm Third Eyesight, echoed the sentiment. He explained that new-age lab grown diamond players are forcing traditional jewellers to introduce LGD options or risk losing younger customers. “Not just precious jewellery brands, even those that started as fashion jewellery are expanding their range with LGD designs.”
“Down the road, there is potentially scope for consolidation as investors tend to prefer a handful of scaled platforms with strong brand recall and robust economics. So, as the category matures, there may be strategic acquisitions by large jewellery houses and corporates, as well as mergers among funded startups,” he added.
Those startups that can combine in-house manufacturing, design capabilities and data-driven retail expansion would be at an advantage, Dutta said. “Key future growth areas for LGD startups include omnichannel retail presence within India, with offline stores especially in demand-dense locations such as the metros and Tier 1 cities, export markets both with potential cost advantages and brand expansion, and extending into fashion jewellery, everyday wear, coloured lab grown stones and even luxury collaborations that position lab grown as aspirational rather than merely budget friendly.”
(Published in Mint)
