Why foreign-owned ecom firms’ operating models are under the lens

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July 12, 2026

Nivedita Mookerji, Business Standard
12 Jul 2026

Recently, fast moving consumer goods distributors posed some existential questions to the government: Have the rules changed for foreign-owned ecommerce firms? With that, the All India Consumer Products Distribution Federation made a plea to the government to examine if foreign-funded ecommerce and quick commerce players can run inventory-led businesses through warehouses and dark stores.

The question mark is around the operating model of the big daddies of retail — both from America — under the current foreign direct investment (FDI) guidelines. One of them is Bentonville-headquartered Walmart, which holds a controlling stake in e-commerce major Flipkart. And the other is Seattle-based Amazon. Both Flipkart and Amazon are upping their quick commerce play, a development that the Indian retail ecosystem players fear would hit them hard.

For context, foreign e-commerce companies are allowed to do business through the marketplace model as opposed to the inventory-led format. Marketplace operators such as Amazon and Flipkart (Walmart) are permitted to have sellers on their platforms and those sellers own the goods (inventory) which are sold to customers. Indian companies in the e-commerce business can own the goods and sell them directly to the consumers.

This is not the first time that there’s noise around the business practices of foreign majors and their alleged violations of the rulebook in relation to anything from the legality of the operating model to predatory pricing and deep discounting. The protests of the domestic traders against foreign players — that started decades ago with an agitation against the government’s multi-brand retail policy — have resulted in a series of amendments in the FDI rules, intervention of the competition watchdog CCI (Competition Commission of India), Supreme Court observations, making of laws and keeping them in abeyance. But, the complaints — from different quarters of the domestic business — have remained.     

Devangshu Dutta, founder and CEO of consulting firm Third Eyesight, argued that since 1996-97, when foreign investment in retail was first banned, governments of different political hues have been walking the regulatory tightrope with respect to foreign investment in retail, whether offline or online. “The government’s caution on retail policy was aimed at protecting domestic interests, though it is arguable whether it was for the small retailer, or the larger corporates who had identified this as a growth sector at the time,’’ Dutta said.

(Published in Business Standard)

Consumer firms jittery as fears of higher crude oil prices return

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July 9, 2026

Neethi Lisa Rojan & Vaeshnavi Kasthuril, MINT

Mumbai/Bengaluru, 8 July 2026

The collapse of the US-Iran peace deal in less than a month has rattled India’s consumer sector, reviving fears that higher oil prices and fresh supply-chain disruptions could squeeze demand just as companies were betting on a broader recovery.

The renewed uncertainty followed US President Donald Trump’s declaration on Wednesday that the peace deal with Iran was effectively over, alongside Washington’s decision to end a sanctions waiver on Iranian energy supplies. The market reaction was swift. The Nifty FMCG Index fell 2.49% on Wednesday, underperforming the broader market as all 15 constituents declined, led by Dabur India, Hindustan Unilever, and Tata Consumer Products, whose shares fell 3-4% each. The benchmark Nifty50 ended 2.12% lower after renewed hostilities in West Asia pushed crude prices higher.

Executives and analysts said companies have little room to respond immediately, leaving them to closely monitor devel opments as risks to costs and consumer spending mount. “I don’t think companies can react on this kind of a short notice,” said Arvind Singhal, chairman of consulting firm The Knowledge Company. “It takes 2-6 months to make any change in your plans and strategy. I think right now the Indian FMCG (fast moving consumer goods) companies will be watching the progress of monsoon more carefully than the Strait of Hormuz.”

Even after the US-Iran peace deal took effect on 18 June, consumer companies were unlikely to have expected immediate relief, analysts said.

“While everyone hoped for a cessation in hostilities, smart management teams would work on the realistic expectation that even with a ceasefire, pent-up supply chain input costs need to be absorbed over time, and pricing plans must be factored accordingly,” Devangshu Dutta, founder and chief executive of consulting firm Third Eyesight, said.

“Given that the conflict zone is active, I don’t think there is any immediate likelihood of pricing freeze or reductions, even though demand in rural areas as well as in lower-income urban segments is likely to be hit from both sides ― earnings and expenses.”

Large consumer goods companies including Dabur, Emami and Godrej Consumer had recently told investors they remained confident about consumer demand, including in rural markets.

But the renewed rise in crude prices, coupled with erratic monsoons marked by rainfall deficit in some regions and flooding in others, threatens to complicate that outlook. Higher fuel costs could lift prices of crude-linked raw materials such as plastic packaging and ingredients used in soaps and creams, while persistent inflation could push consumers to cut discretionary apne ding and trade down even on staples.

Major consumer companies had already raised prices or reduced grammage across packaged food, beverages and personal care products in the March quarter.

“As far as the crude prices are concerned, that is probably the only variable where the government has to decide as far as pricing of crude or the petroleum in India is concerned,” Singhal said.

That comes at an awkward time for India’s largest consumer companies, including Hindustan Unilever, which had earlier this year told analysts they intended to drive growth through higher volumes rather than price increases. A renewed bout of inflation could undermine that strategy.

(Published in MINT)

Quick commerce becomes FMCG’s biggest online sales channel in India

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May 27, 2026

Writankar Mukherjee and Aanya Thakur, Economic Times
Kolkata/Mumbai, 27 May 2026

Quick commerce has become the dominant online sales channel for India’s top fast-moving consumer goods (FMCG) companies, with Dabur India and Britannia Industries among others now deriving up to 75% of their digital sales from 10-minute delivery platforms.

Industry executives said quick commerce is reshaping consumer buying habits and increasingly cannibalising sales from all other channels, including ecommerce platforms, modern trade and kirana stores, even as large online marketplaces and retailers expand into the segment.

Latest data from companies including ITC Ltd, AWL Agri Business, Tata Consumer Products and Parle Products showed quick commerce accounted for 60-75% of their total online sales in FY26, rising sharply from less than half a year earlier.

For Britannia and Tata Consumer Products, quick commerce now contributes more than 70% of online sales, while the share climbed to 75% for Dabur in the fourth quarter ended March from 50% in the December quarter.

Executives said expanding assortments and demand for instant replenishment are accelerating the shift. “Quick commerce has been gaining ground with several ecommerce companies such as BigBasket, Amazon and Flipkart, as well as retail chains like Reliance Retail, entering the space,” said Mayank Shah, vice-president at leading biscuits maker Parle Products. “Given consumers’ demand for convenience and immediate replenishment, quick commerce has emerged as a strong growth opportunity for them.”

Quick commerce accounted for 65% of online sales of Parle Products and AWL Agri Business last fiscal, compared with 50% and 45%, respectively, in FY25. ITC derived 58% of its online sales from this channel in FY26.

Frequent Purchases

Grocery-shopping are now centred around frequent top-up purchases through the week.

“Quick commerce has facilitated a grocery shopping habit which already existed – more frequent purchases. These companies are now also looking to improve profitability by expanding into higher-margin and impulse-driven categories,” said Devangshu Dutta, founder and CEO of Third Eyesight, a consultancy in consumer space.

While the channel is already significant for FMCG companies in the top 8-10 cities, it is expanding rapidly into smaller towns as operators such as Blinkit, Zepto and Swiggy Instamart widen their footprint.

Premium Push

The channel has also allowed companies to push premium products, executives said.

“While on marketplaces and traditional e-commerce platforms we were heavily skewed towards staples, the shift to q-commerce is helping us premiumise our assortment and sell far more indulgent categories,” Britannia Industries chief commercial officer Vipin Kataria told analysts earlier this month.

The transition has led to a threefold increase in sales of adjacency categories for the biscuits and dairy products maker, he said.

Kataria expects quick commerce’s contribution to the company’s total online sales to rise to 85% from 70% currently.

Most FMCG companies reported 70-100% year-on-year growth in quick commerce sales in FY26, making it the fastest-growing channel for the industry for the past two to three years. Executives expect the trend to continue.

Dabur India global chief executive officer Mohit Malhotra said beverages, foods, personal care and home care are currently the strongest-performing categories in this channel.

Saugata Gupta, managing director of Marico, said quick commerce is likely to be especially dominant in foods, while specialised ecommerce players such as Myntra and Nykaa remain strong in personal care.

The maker of Parachute, Saffola and Livon brands is strengthening its quick commerce supply chain through digitisation, automation and AI-based forecasting, Gupta said.

(Published in Economic Times)

Value apparel chains face margin pressure as fabric costs climb

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May 25, 2026

Vaeshnavi Kasthuril, MINT

Bengaluru, 25 May 2026

Value fashion retailers across the country are likely to face margin pressure in the upcoming quarters as rising crude oil prices are driving up the cost of polyester and other fabrics. Executives at V-Mart Retail Ltd, Vishal Mega Mart Ltd, and Kewal Kiran Clothing Ltd (KKCL) said crude oil-linked inflation has begun to push up yarn and sourcing costs across apparel and general merchandise categories, with the full impact expected to play out over the next few months.

Value fashion retailers face a double whammy: their heavy reliance on polyester and synthetic blends exposes them to crude-linked inflation, while their price-sensitive customer base leaves little room to pass on rising costs without hurting demand.

Apparel contributes about 22.8% of the overall revenue of the country’s largest retailer, DMart, in FY26. Rising polyester and fabric prices could also weigh on this share, which has been declining since FY20.

“We see almost 60% to 70% consumption of polyester yarn or poly-based product lines, which have or will get impacted,” said Lalit Agarwal during the company’s March-quarter earnings call. Agarwal said that yarn prices had already risen sharply in recent weeks. “There is a rise of almost 10% to 15% in the yarn prices, which effectively converts to almost 5% to 7% in the apparel prices,” he said.

“Cost increases are at multiple points. One, of course, is raw material, which is not only fabric, but also polyester buttons, thread, packaging, all of that,” Devangshu Dutta, founder of Third Eyesight, a consulting firm, said. “Because with value, you cannot really pass on the price hikes so readily to the consumer.”

Dutta said that lower- and middle-income consumers were already under financial stress from broader inflationary pressures, “so, they will not be able to absorb price hikes as easily as well.”

Ebitda margins in Q4FY26 are 10.9% for V-Mart Retail, 13.6% for Vishal Mega Mart and 19.1% for Kewal Kiran Clothing.

Double whammy for value segment

Gunender Kapur, CEO of Vishal Mega Mart, during the company’s March-quarter earnings call, said the inflationary impact had started becoming visible towards the end of April and would likely intensify in the coming months.

Despite rising input costs, retailers said they are avoiding broad-based price hikes on entry-level products amid fragile demand conditions in the value segment.

Entry-level products for these retailers range from ₹199 to ₹399, with some going up to ₹1,500.

“We would never tinker with the opening price points and the lower price points in these difficult times, because those are the customers who are the most vulnerable in inflationary situations,” Kapur said.

Hemant Jain, CEO of KKCL, said the company was willing to absorb part of the pressure on profitability to protect revenues and market share.

Jain also said the company had not yet implemented price hikes despite the inflationary environment.

To cushion the impact, companies said they are increasingly relying on cost optimisation, fabric innovation, premium fashion products and deeper expansion into smaller towns to sustain growth.

V-Mart said it was attempting to offset part of the inflation through alternative fabric usage, sourcing efficiencies and tighter inventory planning.

The retailer has also blocked orders in advance and is utilising existing yarn and fabric inventories available with vendors to soften the immediate impact of rising prices.

Vishal Mega Mart’s Kapur said it has revived cost-saving measures from the post-Ukraine cotton inflation cycle, including replacing cartons with gunny bags, removing polybags from some apparel categories, and shipping footwear without outer cartons.

The retailer has also increased the use of computer-aided design systems to reduce fabric waste during cutting.

Premium products, private labels offer buffer

These value retailers are also increasingly depending on premium and higher-fashion assortments, where consumers are relatively less price sensitive, to absorb selective price increases while keeping entry-level products affordable.

Kapur said Vishal Mega Mart’s large private-label portfolio, which contributes over 74% of its revenue, gives it greater flexibility to manage pricing pressure while maintaining discounts against national brands.

KKCL on the other hand, said it would absorb part of the inflationary impact rather than immediately pass on higher costs to consumers.

These retailers are also increasingly leaning on expansion into smaller towns and deeper markets to drive incremental growth as discretionary spending in larger urban centres remains uneven.

Value fashion retailers have underperformed the broader market amid growing concerns over rising input costs and margin pressure. Shares of V-Mart Retail, V2 Retail Ltd, Vishal Mega Mart and Kewal Kiran Clothing have fallen between 4% and 11% on a year-to-date basis, while the benchmark BSE rose 6.1% during the same period.

(Published in MINT)

Weakening rupee and rising crude oil prices – dual challenge for the economy [Video]

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May 15, 2026

The ET Now Swadesh panel discussion focussed on the dual challenge facing the Indian economy: a weakening rupee and rising crude oil prices, which together are driving “imported inflation” and straining household budgets. Devangshu Dutta (Founder, Third Eyesight) put forth the following key points during the discussion (the video link is under the text summary below):

1. Dual Impact on Industry and Consumers:

  • Inflationary pressures are hitting both sides of the market. While industries are facing rising input costs, the decision of how much cost to pass on to the consumer (through price increases or altering packaging sizes) rests with individual companies.
  • Any direct price increase immediately can dampen consumer demand. As a result, companies have been hesitant to pass the entire burden of inflation to consumers right away. However, if geopolitical conflicts persist long term, they will have no choice but to raise prices.

2. Vulnerability of Small Businesses (SMEs):

  • While public discussions often revolve around large, stock-market-listed corporations, the majority of the Indian economy is driven by Small and Medium Enterprises (SMEs) and small businesses.
  • These smaller entities face immense pressure from rising input costs coupled with falling demand, which ultimately translates to direct financial stress on households.

3. Income vs. Expenditure Strain:

  • Due to these economic pressures, households will have to tighten their budgets over the next two quarters.
  • Individuals should brace for rising costs of goods and services while anticipating that household incomes may not increase at the same pace to balance it out.

4. Ripple Effect of Crude Oil Beyond Logistics:

  • The impact of crude oil is often misunderstood as only a transportation/logistics problem. While rising diesel prices inevitably raise truck freight rates that get passed onto products, oil’s impact is much broader.
  • Crude oil is a core raw material. It directly affects the cost of plastics used in product packaging and is also formed into other base ingredients for many products. Therefore, rising oil prices inflate the overall production costs of almost every retail product, even if their logistical share is small.

5. Shifts in Consumer Spending Patterns & “Shrinkflation”:

  • Lower-income groups, including daily wage earners and unskilled workers have fixed incomes and no financial cushions, forcing an immediate disruption in their daily essential spending. For the Middle-income groups, fixed liabilities like rent and EMIs will not decrease. To balance their household budgets, middle-class consumers will first cut back on discretionary spending (spending by choice), such as reducing outdoor dining, entertainment, and online food deliveries.
  • If inflation lasts longer, consumers will resort to “down-trading”, either substituting premium products with cheaper alternative brands or buying smaller packet sizes.
  • Companies are already shifting to “shrinkflation” tactics to avoid breaking critical price points. Instead of increasing the retail price, they are reducing the product volume (e.g., shrinking a packet from 100 grams to 80 grams).

The panel noted that while the Reserve Bank of India (RBI) has adequate foreign exchange reserves to defend the rupee temporarily, the definitive solution relies heavily on the cooling down of global geopolitical tensions (such as the Middle East conflict affecting the Strait of Hormuz). Until then, Indian consumers will need careful financial planning and smart spending adjustments to navigate this inflationary phase. [Video below.]