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August 20, 2013
Sapna Agarwal, Mint (A Wall Street Journal Partner)
Consider the case of Shilpa Kapoor, 26, a marketing professional
with a multinational company whose shopping list includes “fitted
dresses, racerback tops in funky prints, Aztec print skirts, sequin
shorts, one of those awesome colourful bubble necklaces, and one
of the funky rings maybe in a serpent form or any other designs”.
Consumers such as Kapoor, who are tuned-in to the latest global
fashion trends and the increasing availability of international
fashion at affordable rates, are causing non-food retail sales
in India to surge even as the economy recorded its lowest growth
in a decade in fiscal 2013.
“Gone are the days when you wore just anything and spending
on clothes was considered trivial. Dressing well is an important
part of the personality and about how you want to present yourself,”
said Pampa Biswas, a stylist who works with an advertising agency.
The fashion space, say experts, comprises four consumer segments:
Image Seekers, for instance, are driven by the need to be fashionable.
Conformists prefer branded apparel to blend with their peer group.
Perfection Seekers wear branded apparel for quality assurance,
good fit and internal satisfaction, while Variety Seekers seek
a range of clothes, but are mainly driven by prices and discounts.
“Image Seekers are the most fashion conscious consumers
and our research shows that this group has increased in India
by about 25% in the last 4-5 years in the metro cities,”
said Raghav Gupta, principal, Booz and Co., a consulting firm.
In 2011, the Indian apparel market was estimated to be Rs.190
crore, growing at an annual average growth rate of more than 9%
and is likely to be at Rs.295 crore by 2016, according to a report
by Booz and Co. Close to 20% of this market is organized and growing
at a higher rate of 18%.
Retailers agree with the trend. At department retail chain Shoppers
Stop, the sales of formal wear have been decreasing and that of
the trendier lines like casual sports and lifestyle apparel increasing.
In the last two years, the contribution of formal brands to the
category has come down from 44% to 38% while trendier casual sports,
lifestyle and bridge to luxury brands contribution to the category
has increased from 56% to 64%, said Govind Shrikhande, managing
director, Shoppers Stop Ltd.
The availability and accessibility of international brands has
contributed largely to the trend.
“There is a dramatic shift in the way consumers are shopping.
They are taking fashion risks,” said Sanjeev Mohanty, managing
director of Benetton India. Over the past year, Mohanty has changed
his views from needing an India-specific collection at his stores
to now rolling out global collections as soon as they are launched
because of “globalization of fashion”.
Similarly, home-grown brand Zodiac launched a trendy casual wear
brand Z3 in 2008 and repositioned the brand in 2010 to mirror
global fashion trends. “It’s our ability to predict
international menswear trend for spring-summer 2013 and bring
it alive,” explains Salman Noorani, president and managing
director, Zodiac Clothing Co. Ltd.
Moreover, big fashion brands, including Zara, Vero Moda and
Tommy Hilfiger, have entered the country in the last seven-eight
years.
“Of the total 200 odd brands present in India across
apparel, footwear and jewellery, 150 were launched between 2005
and 2012,” said Devangshu Dutta, chief executive at Third
Eyesight, a retail consulting firm.
And over the years the brands have gained scale and are making
their presence felt. For instance, CK entered India in 2007 and
now has 27 stores. Zara entered in 2010 and has nine stores. Steve
Madden entered in 2011 and has seven stores. Diesel entered in
2010 and has 11 stores.
Moreover, the success of brands such as Zara is seeing incumbent
retailers sharpen their offerings as they compete for the customers’
wallet. Zara, the joint venture with Inditex Trent Retail India
Pvt. Ltd, posted a revenue of Rs.404.80 crore in fiscal 2013,
according to Trent Ltd’s annual report for fiscal 2013.
“There have been nine new launches in the sports and lifestyle
segment in the last three years,” said Vinay Bhatia, senior
vice-president, marketing and loyalty at Shoppers Stop, citing
examples of incumbents such as Louis Philippe (LP), premium menswear
brand launching LP, Arrow launching Arrow Sport and Van Heusen
launching Van Heusen Sport besides brands such as Celio, Gas,
US Polo entering into the market.
What also is helping drive the sale of fashion wear is the large
young population. The 21-30 year-old consumer is very conscious
of looks and image and is willing to spend, said Mohanty of Benetton,
adding that this profile contributes to 70% of the retailers overall
revenues as compared to 50% two years ago.
Not that older consumers are not experimenting with fashion.
“The 30 to 50 year-old segment is more interesting. They
have a bigger wallet and less pressure on the wallet,” said
Darshan Mehta, chief executive officer, Reliance Brands Ltd which
retails brands like Steve Madden and Diesel.
To be sure, India remains one of the toughest retail markets
to crack. In the last two years, nine brands have had to shut
shop driven by poor foot falls, high rentals and limited shopper
value in terms of brand options available, according to a Reliance
Brands Ltd January 2013 report.
Additionally, as the economic growth slows and inflation persists,
consumers are tightening their belts.
An India Ratings, a Fitch Ratings Ltd July report estimates that
a wage rate increase at 9.4% for fiscal 2013 as compared with
10.4% consumer-price inflation “will affect household savings
rate and discretionary spending”.
“Poor consumer sentiment is manifested in the low quarterly same-store-sales growth trend since fiscal 2012, driven by higher pricing with no significant improvement in volumes. Also, discounting may further dampen margins,” said the India Ratings report. Same-store-sales growth measures compares sales of retail stores that have been open for a year or more.
There is growth, though, at a slower rate. “Last year, we grew like-to-like sales at 30% and now we are growing at 18-20%,” said Dipak Agarwal, chief executive officer of DLF Brands Ltd, which retails brands like Mango and Boggi.