Comments on: “The Commoditization of the Starbucks Experience” – Soul Searching by Howard Schultz https://www.thirdeyesight.in/the-commoditization-of-the-starbucks-experience-soul-searching-by-howard-schultz/ Third Eyesight: leading management consultant - retail, consumer, fashion, food, textiles, home, strategy, India, business growth, marketing, ecommerce, omnichannel Tue, 10 Feb 2009 05:19:35 +0000 hourly 1 https://wordpress.org/?v=6.0.1 By: priyanka https://www.thirdeyesight.in/the-commoditization-of-the-starbucks-experience-soul-searching-by-howard-schultz/#comment-153 Tue, 10 Feb 2009 05:19:35 +0000 http://thirdeyesight.in/blog/?p=10#comment-153 hi, even if it was a deliberate leak…it still holds insights….the ability to introspect and acknowledge…the power of the five senses in retail…and the ability to revisit the core…which frankly i believe no Indian brand can ever do…becoz the core to them is only the balance sheet….pl advice me on which indigenious brand has workrd as passionately as Starbucks!!

]]> By: Kevin Porter https://www.thirdeyesight.in/the-commoditization-of-the-starbucks-experience-soul-searching-by-howard-schultz/#comment-152 Wed, 03 Dec 2008 18:59:43 +0000 http://thirdeyesight.in/blog/?p=10#comment-152 The obsequious language and tone of the email, combined with Starbucks confirmation of it’s authenticity,indicate that it was a deliberate leak.

]]> By: Gaurav Varshney https://www.thirdeyesight.in/the-commoditization-of-the-starbucks-experience-soul-searching-by-howard-schultz/#comment-151 Sun, 09 Mar 2008 17:39:32 +0000 http://thirdeyesight.in/blog/?p=10#comment-151 Well said, I think honest introspection & empathizing with the customer are the most talked about but least practiced ideas in todays’ business world.
At the end of the day it is the cash in the till that counts the most for business owners and the front line managers of such retail chains.
Gaurav

]]> By: Devangshu Dutta https://www.thirdeyesight.in/the-commoditization-of-the-starbucks-experience-soul-searching-by-howard-schultz/#comment-150 Thu, 31 Jan 2008 12:37:16 +0000 http://thirdeyesight.in/blog/?p=10#comment-150 Oh, I do know some 🙂

I think it’s a human trait (not limited to owners / entrepreneurs) to discount the value of honest introspection.

But leaders who do honestly introspect usually discover gaps themselves, rather than having the market point them out. Which gives them and their organisations a head start over competition.

]]> By: Anaggh Desai https://www.thirdeyesight.in/the-commoditization-of-the-starbucks-experience-soul-searching-by-howard-schultz/#comment-149 Tue, 29 Jan 2008 07:23:16 +0000 http://thirdeyesight.in/blog/?p=10#comment-149 How many Owners in India do you think would end up doing any kind of an assessment whatsoever, forget this kind at all?

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