governance Archives - Third Eyesight: leading management consultant - retail, consumer, fashion, food, textiles, home, strategy, India, business growth, marketing, ecommerce, omnichannel

New tax & labour rules: What rising compliance costs mean for e-comm platforms

admin — Wed, 03 Dec 2025 05:08:00 +0000

Pooja Yadav, Exchange4Media 3 December 2025 Over the last few months, India’s e‑commerce and quick‑commerce ecosystem has undergone a wave of structural regulatory and tax reforms. Be it the Goods and Services Tax Council (GST Council) formally bringing “local delivery services” under the tax net with an 18% levy, or the newly implemented labour and […]

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What The Dark Pattern Filings That CCPA Got Reveal About Gaps in India’s Consumer-Protection Framework

admin — Wed, 26 Nov 2025 04:40:00 +0000

Aakriti Bansal, Medianama November 26, 2025 MediaNama’s Take: The Central Consumer Protection Authority’s (CCPA) decision to publish 18 self-declarations confirms only a partial picture of its dark pattern(s) identifying exercise. The authority has stated that 26 platforms have filed their declarations, but it has made only 18 of them public. This gap means the public […]

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India’s Kirana Stores May Suffer The Fate Of Once-Ubiquitous Telephone Booths

admin — Mon, 16 Sep 2024 09:49:00 +0000

Data suggests that the share of modern retail, including online commerce, which is currently below 10%, is set to cross 30% over the next 3-5 years.

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Why Piyush Goyal is concerned about India’s e-commerce boom

admin — Sat, 31 Aug 2024 16:23:00 +0000

Union commerce minister Piyush Goyal has raised concerns over the rapid expansion of e-commerce through the pricing strategies used by some e-commerce firms, questioning what he termed “predatory pricing”.

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Retailers may soon be asked to not demand customer phone numbers

admin — Wed, 24 May 2023 07:09:00 +0000

Most large retailers mandatorily take down buyers' phone numbers while generating the bill for their purchases and use them for loyalty programmes or sending push messages.

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New perspectives needed for food and agricultural growth

Devangshu Dutta — Sat, 25 Oct 2014 14:30:10 +0000

There is no reason to think that India’s food industry should follow exactly the same development curve as the west. The population is much larger, with significantly lower income, and needs that greatly diverse and changing far more rapidly than in most other economies.

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The Business of Government – An 8-point agenda for Growth

Devangshu Dutta — Sat, 17 May 2014 11:21:08 +0000

A much-followed new-generation business leader recently rhetorically asked in a social media post that, if we have an economy swinging towards services with a large chunk of it being technology, “Why do we need government?” This is an attempt at answering that question.

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Retail’s Elves

Devangshu Dutta — Mon, 30 Jul 2012 15:05:37 +0000

Most of us are inclined to view the growth of modern retail as a precursor to the growth of the SME sector. Actually the reverse is equally true, perhaps more so.

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Weapons of Mass Dialogue

Devangshu Dutta — Wed, 25 Jul 2007 13:30:39 +0000

The need to accept differences and the use of democratic dialogue as a process to close the gap is the basis of Arun Maira’s Discordant Democrats. While the book is largely about democracy in India, Maira draws from events, personalities and initiatives around the world to make the case for democracy as the only reasonable mechanism to manage diversity in society, and dialogue as the only reasonable mechanism to sustain it.

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Retail FDI – Rains or Drought?

Devangshu Dutta — Fri, 03 Mar 2006 06:36:26 +0000

Will the change in policy on foreign investment in the retail business bring a flood of global retailers to India?

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