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September 18, 2022

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Seamless Customer Experience in an Omnichannel Retail World / May 8, 2024

At the recent Phygital Retail Convention in Mumbai, Devangshu Dutta anchored an engaging “Fireside Chat” with Bhavana Jaiswal of IKEA India and Kapil Makhija of Unicommerce , on retailers engaging with their customers across channels and formats, and the opportunities as well as challenges in managing experiences seamlessly across online and offline interfaces. Watch the […]

Starbucks Records Slowest Growth Since Pandemic In India Last Fiscal / May 6, 2024

Starbucks faces challenges not only in India but also globally, with analysts expecting new store openings rather than an increase in sales at existing ones to drive growth.