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The warm-up over, India's retail
industry is revving up for its most exciting phase ever. (By
M. Rajshekhar)
Consider this: through the 1990s, organised retail in India
added just 1 million sq. ft. of space a year. The pace picked
up from 2001 onwards. But estimates have it that in 2003 alone,
a breathtaking 10 million sq. ft. was picked up by this fledgling
industry. If you thought that was heady, think again. The
most exciting phase for the retail industry lies ahead.
Over the next three years, a confluence of events will push
organised retail into a new orbit. One, a series of glitzy
malls has already begun to redefine the shopping habits of
urban Indians. Some call it "shoppertainment" or shopping
and entertainment - and it's quickly catching on. But guess
what? Even till last year, the number of malls in operation
was barely in double digits. This year at least 50 new malls
- of 100,000 sq. ft. size and above - are slated to go into
business in 2004. Retail consultants KSA Technopak estimates
that another 200 malls will come up in 2005 and 2006. "In
all, 40 million sq. ft. of organised retail space will enter
the market in the next 3-4 years," says Devangshu Dutta of
Third Eyesight, a retail and sourcing consultancy.
Two, the sudden ramp up in retail real estate could create
over-supply. After all, not every mall owner will find it
easy to seek tenants. That, in turn, could bring down property
prices. And suddenly, experts reckon, the new economics could
make it attractive for a new set of players to join the party,
especially retail formats like furniture and consumer durables,
which need a lot of space. So if apparel and grocery led Phase
I of development, new categories like furniture, pharmacy
and fast food could help propel growth in the near future.
Three, the early birds - retail chains like Shoppers' Stop,
FoodWorld, Lifestyle and Pantaloons - are now well past the
experimentation stage, and are findings ways to take their
growth trajectories higher. Kishore Biyani, managing director,
Pantaloon Retail, agrees: "There is a new sense of confidence
in every Indian retailer. We now have formats that have been
tried and tested." But that's a claim that very few other
retailers can rightly make. While most of them have been largely
risk averse and stuck to Western models like department stores
and supermarkets, Biyani has tried innovating to discover
what he loves to call the "pan-Indian model of retail". In
2002, after much trial and error, he appeared to have hit
upon one such winning formula: the Big Bazaar hypermarket
model. Today, the chain of seven Big Bazaar outlets contributes
close to Rs. 4000 million to Pantaloon Retail's topline. Biyani
says he plans to set up nine more by 2005.
It isn't just Pantaloons though. Much of this rapid scale-up
across the sector is helped partly by the fact that organised
retail is no longer starved of funds for expansion. The older
players are generating more substantive cash flows than ever
before. Also, says Bala Deshpande, director (investments),
ICICI Ventures, "The favourable stockmarket performances of
Trent and Pantaloons have helped loosen the purse strings
of promoters and banks." RPG has also begun diverting its
investments from Old Economy ventures to retail. Shoppers'
Stop, in fact, is readying for an IPO this year. Even Pantaloon,
which scared away most investors with its over-aggressive
investment strategy, is now finding takers in the market.
So what's in store? Experts say that the current land grab
will hit a higher pitch. Growth will attract newer players
and fuel more growth. KSA Technopak CEO Arvind Singhal says:
"The share of organised retail in the total retail pie is
likely to grow from 2% now to 5-6% by 2007." In their latest
Indian Retail Review, real estate consultants Knight Frank
presage a share of 20% by 2010, perhaps a shade too optimistically.
But things are likely to hot up once global retailers can
set up shop in India. Current FDI norms don't allow global
retailers to step in, except for cash-and-carry formats, franchisee
operations and special licences. Opinions differ on when the
government will open the door. But even die-hard opponents
of FDI concede that they won't be able to stall the move for
more than two years. The €52-billion German giant Metro
AG has entered in the cash-and-carry mode. French hypermarket
chain Carrefour has set up a representative office to develop
an entry strategy. There are several others tapping their
feet outside the door, trying to listen in closely.
Indian retailers are fully aware that they have about two
years. Hence the hurry to ramp up fast. The frenetic pace
of expansion will, of course, throw up a new set of challenges.
What will these be? Come, grab a ringside view of this fast-changing
battlescape.
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